You can access your MetLife Retirement Benefits online account through www.yourretirementbenefits.net/metlife. Enter your user ID and password to the designated boxes to access your account. If you have forgotten your password, just click on the “Forgot User ID or Password” link located below the Log On button and follow the procedure.
If you don’t have an account in yourretirementbenefits.net/metlife you can create one easily. Simply click on the “Are you a new User” link to get you started. To confirm your identity you will be asked to provide your SSN’s last 4 digit and your birth date. After providing the needed information, click Continue button to proceed.
Create your MetLife Retirement Benefits Account
You can proceed with creating your own account once your identity is confirmed. After confirmation, you will requested to provide the following:
- First Name
- Last Name
- Complete Address
- Contact Number
- Email Address
- User ID
- Password Clue
- Security Questions
- Security Answers
The security questions that you have selected, with its answers, will be used in cases when you forget either or both of your MetLife Retirement Benefits’ user ID and password. For added security, before you can answer your secret questions and retrieve your user ID or password. You will be asked to provide your SSN’s last 4 digit and your date of birth. After confirmation you now answer the security questions and retrieve the information that you need.
If you have problems navigating the site you click the “Help” link. The link will provide you the site’s FAQ page.
If you’re still having problems after checking FAQ page and you need immediate assistance, you may call Met Life benefits representative by dialing the telephone number 1-800-677-5678. The service center is available Monday through Friday and Weekdays from 8:00 a.m. to 6:00 p.m., EST. For clients outside United States, contact their service center by dialing 1-847-883-1080.