Total Rewards Points Program

Create your own online account and use it to manage your membership services through www.totalrewards.com/mytr. You can start racking up rewards points by doing things that you love to do. Earn points by dining, shopping, playing and staying at any Total Rewards resort or casino.

Use your TotalRewards card to set up an online account at TotalRewards.com/mytr. Your account is necessary for managing your reward points and knowing more about the related services. You will have an unrestricted access to exclusive experiences and offers by becoming a certified member. Sign in often and be updated on the reward balance, special offers, perks and other relevant information.

Registration Steps for Your TotalRewardsMYTR Account

Provide the following personal details as required for your enrollment:

• First and last name
• Email address
• Date of birth
• Gender
• Country
• Mailing address
• Phone number
• Mobile number
• Username
• Password

Make sure that your first and last name should match any of your valid ID. Any inconsistencies will result to the failure of your account activation. Your email will be used to recover your forgotten password. You are also eligible to receive marketing and promotion related emails from Ceasar’s Entertainment Services, LLC. Be informed on the latest perks as an advantage of your membership. You may choose to unsubscribe from receiving the updates in your email.

You must be over 21 years of age as an eligibility requirement of the program. Missouri residents cannot enroll for membership through the online registration. Interested Missouri residents can obtain their membership through the nearest participating casino. There are TotalRewards mytr Loyalty Program representatives on hand to process new membership application.

Keep in mind that your password must follow the set guidelines. Create a password that contains 7 up to 20 characters. It may be a combination of at least 3 of the uppercase, lowercase, numbers and the allowed special characters.

Establish your personal online security profile. Choose a security question that only you could provide the correct answer. Pick an answer that you can easily remember but cannot be guessed by any unauthorized person. Read the stipulated terms and conditions before finalizing your enrollment. Submit your registration form along with the generated verification image. Your account will be created and you can access it immediately.

Accessing your Total Rewards Login

It is easy to access your Total Rewards My TR online account. Use the username you have provided during the account enrollment. You may also use your Total Rewards number as an alternative for your username. Use the password that you have provided or the PIN and sign in to your account. In case you encounter any problem with your account, there is a FAQs page for your issues. Present a photo ID if you have forgotten your Total Rewards number. This information can only be obtained in person at your nearest Total Rewards casino.

For enquiries and account related assistance, you may reach the customer care service at 1-800-342-7724.

How to activate a Total Rewards card

First check whether you have a physical membership card, a replacement card, or an enrollment notice asking you to activate an online profile. A loyalty card may be ready to use when it is issued, so do not look for a payment-card-style activation process unless your card carrier gives one.

To check the card, go to the company’s official website and try to sign in. Open the account or membership section and confirm that the number shown there matches the number on your card. If the site displays an activation or card-linking prompt, enter the requested card details and complete the identity check.

If the card number is rejected, check every digit and make sure you did not enter a player, offer, or confirmation number instead. A replacement card may also need to be linked to the existing membership rather than registered as a new account.

If there is no activation option, take the card and a government-issued photo ID to the rewards or loyalty desk at a participating property. Ask the representative to confirm that the card is active and attached to the correct membership. Do not create a second membership just to make the card work, because that can separate your points and offers.

How to redeem points

Sign in at the company’s official website and check both the available points and the redemption choices shown for your account. Select the participating property or service you plan to use, then review the instructions before confirming. Some rewards may be applied through the account, while others may require you to present the membership card and photo ID at the property.

1. Confirm that the card number in the account matches the card you will carry.
2. Choose an eligible reward or ask the participating location to apply available points.
3. Review the number of points that will be used before approving the transaction.
4. Keep the confirmation until the redemption appears in your activity.

If points are visible but cannot be redeemed, check whether they are marked as available rather than pending. Also confirm that the selected location or purchase accepts that type of reward. Do not keep submitting the same request if the balance changes without a confirmation.

If activation or redemption still fails

Take screenshots of the error and note when it occurred. Have the physical card, photo ID, account email, and any redemption confirmation ready when asking for help. Describe whether the problem is an unrecognized card, a mismatched card number, missing points, or a failed redemption.

Use the official account help option or visit a rewards desk. Ask the representative to check for duplicate memberships, an old card attached to the account, or a transaction that is still pending. Never send a password, PIN, or security answer in an ordinary message.