www.tellontheborder.com – Take On The Border Guest Survey

On the Border Mexican Grill and Cantina serves fresh and hot Tex-Mex food. Offering everything from fajitas to enchiladas and quality soups, you can be rest assured that their famously thin tortilla chips will also be served with each meal as well.

There really is no comparison to TacoBell either since Taco Bell focuses on cheaper ingredients and convenience. If you are wanting a place you can sit down with a lively environment and saltillo tiled floors, then On The Border is the place.

On The Border cares about what their customers think and strive to improve their more than 160 locations across the United States. With their headquarters located in Dallas Texas On The Border has spread to overseas locations as well which include countries such as Korea and Germany.

What’s Needed To Take The Survey

• The first thing needed is a receipt from your most recent visit.
• Internet Access that won’t disconnect you during the survey.
• About 5 minutes of your time if that’s not too much.

How To Complete The Survey Online

1. Visit www.tellontheborder.com if you have a 12 digit code on your receipt.
2. Now choose the language that you prefer best to answer questions.
3. Enter to survey code as it appears on your receipt.
4. Enter the time you came into the restaurant and the date.
5. Provide the name of your server found on your receipt.
6. Click the big start button to begin answering questions.
7. Provide any additional comments at the end of your survey.

Now that you are done, you will want to take the opportunity to get your free coupon for your next visit to On The Border. Make sure that you have your printer turned on and click the printer friendly button on the page which should bring up options for the type of print. This offer is better than a free Subway cookie so take advantage of it.

Now that you are all done, you might want to use your coupon to head back over and grab a Margarita with your next meal at On The Border.

Check an On The Border Gift Card Balance Online

Have the gift card ready, then open the company’s official website and look for the gift card or balance-check option. Enter the card number exactly as printed on the card or shown in the original gift card email.

If the form asks for a PIN or security code, check the back of a physical card. The code may be beneath a scratch-off strip. For an electronic gift card, review the delivery email and any attached card details.

1. Enter the complete card number without adding extra spaces.
2. Enter the PIN or security code if requested.
3. Submit the form and wait for the current balance to appear.

Do not post a photo of the card or share its numbers in a public message. Those details may allow another person to use the balance.

If the Balance Check Does Not Work

First, compare every digit with the card. Characters can be easy to misread, and copied numbers may include a hidden space. Type the information manually and try again.

If the PIN is covered, remove the coating gently so the printed code remains readable. Do not keep guessing if part of the number is damaged. Also confirm that you are checking an On The Border gift card rather than a restaurant coupon, survey reward, promotional certificate, or third-party payment card.

A temporary page error can also stop the lookup. Reload the page once or try another browser. If the form still fails, keep the card and any purchase or delivery record for the next step.

Ask for Help With a Gift Card Balance

Take a physical gift card to an On The Border location and ask an employee whether they can check its balance. For an electronic card, keep the original email available on your phone, but avoid forwarding it unless support gives you a secure way to provide the details.

If you contact customer support, have the following information ready:

• The gift card number, with only the last few digits included in an ordinary message.
• The PIN or security code, but only when requested through a secure form.
• The purchase receipt or gift email, if available.
• A short description of the error shown during the online check.

If the displayed balance is lower than expected, gather recent receipts before asking for a review. Note where and when the card was last used. Support may need those details to distinguish a completed purchase from an unsuccessful balance inquiry.