Your Amerigroup Account

Get your own AmeriGroup access by enrolling for membership at www.myamerigroup.com. You will receive assistance through health care services from the company when you need it. These services will cover the care for geriatrics, pediatrics, pregnancy, and persons with disabilities. Elderly ones suffering from illnesses will be able to receive appropriate treatments. The same goes for pregnant women, children without health plans and individuals with disabilities. These services are particularly aimed at residents living in AmeriGroup sponsored states.

Learn more about the choices that you can have such as Medicaid, Medicaid-Medicare plans, and Medicare. These services have individual menus where you can view the summary of benefits. Locate and use the Learn More tab for more information about your preferred health services on myamerigroup.com. For existing members, log in by providing your credentials and access the product and features for you. If you are not a member yet, use the Register tab, provide the required information and fill out the personal details field with your correct and relevant credentials.

Navigation Menus of MyAmeriGroup

It is understandable that you must have as much as information as possible before deciding. To make an informed decision, you must weigh the benefits and risks involved. Be assisted while choosing the proper health care for you. Indicate the state where you are currently residing and view the available services in that region. Use the drop box of Medicaid and Medicaid-Medicare Plan for this purpose. As an example, residents of Texas will receive the following benefits from AmeriGroup:

• Search for a particular doctor or specialist
• 24 hours a day and 7 days a week phone assistance to a nurse near you
• Phone assistance to find a doctor
• Health screenings and medical examinations

More information will be available for your perusal after you have selected your AmeriGroup sponsored state. Locate the list of topics at the left area of the page. You can use these topics as the starting point for gathering additional details. The following are the list of menus that you can navigate at My Ameri Group:

• Community Resources
• Member identification card
• Search for a doctor
• Wellness and health
• Newsletters
• Service are information
• Benefits and Plans
• Why choose AmeriGroup

If you are encountering issues with your account, locate the Contact Us menu for your assistance. View the list of contact information and select the proper department to call. Callers that are not English speakers can be assisted with a translator. To make the translator assisted call, please dial 1-800-600-4441. For prospective enrollees with the STAR+PLUS/STAR, you may speak directly to an agent at 1-800-964-2777. For your interest to join the CHIP Perinate/CHIP, please call the number at 1-877-KIDS-NOW.

Activate an Amerigroup benefit card online

Before you start, check the wording on the card. The My Health Plan Account activation page is generally for a benefit or spending card issued with an eligible plan. It is not the same as registering an Amerigroup member account or confirming that health coverage is active.

Have the new card and the personal information requested on the activation screen ready. Then open {site} and choose the card activation option. Enter the card details exactly as printed, followed by the requested identity information. Review each entry before submitting it.

If the page asks you to create a PIN, choose one you can remember without writing it on the card. Wait for the confirmation message before trying to use the card. Do not send a photo of the card or its full number by email or text.

If the Amerigroup card will not activate

First, check for simple entry problems. A card number, security code, birth date, or name entered in the wrong format can stop activation. Make sure you are using the newest card if a replacement was issued.

• Type the details again instead of relying on saved browser information.
• Remove spaces or dashes unless the form adds them automatically.
• Check that letters and numbers have not been confused.
• Turn off automatic page translation if fields or buttons are missing.
• Try a private browser window or another browser if the page keeps returning to the start.

Several failed attempts may temporarily block another try. Stop rather than guessing repeatedly. Use the support information printed on the back of the card and ask whether the card is eligible for online activation, whether your identity details match the account, and whether a replacement card has already made this one invalid.

After activation

Keep the confirmation screen open until you know activation succeeded. If the portal offers a balance or card-status view, check that the card appears as active. A successful activation does not guarantee that every purchase will be approved; plan rules may limit where the card can be used and which items or services qualify.

If the card shows as active but is declined, do not activate it again. Check the available balance and any plan restrictions shown with the card materials. For a lost, stolen, damaged, or unrecognized card, use the card issuer’s support instructions instead of entering its details on another website.