LA County Citizen Services

Access your County of Los Angeles benefits account by using your staff ID login at www.mylacountybenefits.com. To enter the page, you have to provide the six digit staff ID number that was assigned to you. For first time users, the month and year of your birthdate will be used as your login and password.

Keep in mind that the login format for first time users will be the 2 digits of the month and 4 digits of the year. After a successful login attempt, you can change your username and password with an eight character code. In case you are using a benefits administrator credentials, enter your administration credentials through mylacountybenefits.com. Ask for assistance with the customer service support with DHR if you are having difficulty with your access. Remember your password and user ID especially that you have an administrator account.

What to Expect with MyLACountyBenefits

• Receive health insurance for free after 25 years
• Pension and 457 plans with 4% match from your country
• Benefits based on your contribution, years of service, and age
• Excellent retirement and pension perks
• Work schedule flexibility and time offs
• Support from professionals
• Discounts and rewards
• Parenting and family services
• Retirement and financial plans
• Insurance, wellness, and health coverage
• Additional choices of benefits for you

Use the one-on-one enrollment link if you want to belong to the special access group. Enter your account by providing your valid username and PIN or password. Do not hesitate to seek assistance from the administrator if you have issues with your access. You can also navigate to the absence management link and login with your passcode and user ID. This portal is intended for viewing search results, lists and reports.

Your access to my LA county benefits is available 24 hours a day and 7 days a week. Use the portal for online members and give your correct password and username before entering. Bear in mind that this access is reserved for existing employees only. You will be able to perform a full account management and also view available wellness and health programs. Please call your customer support whenever you require assistance at 213-974-3211.

Choose the correct County access page

If you searched for “www my acount com,” “access county,” or “county access,” do not enter your details on the first page that appears. Those phrases can lead to unrelated account sites or lookalike pages.

Start from {site}. Check the page name before entering any staff ID, email address, username, PIN, or password. If the page is for a different county, a public resident service, or another employer, go back without submitting anything.

County services may use separate sign-in pages. Choose the service named in your paperwork or enrollment message. An employee benefits account is different from a public account used to apply for or manage a county service.

Reset an account password

If your existing account password is not accepted, first check for simple entry problems:

• Turn off Caps Lock and remove any spaces added before or after the password.
• Confirm that your phone or browser did not fill credentials for another account.
• Use the username tied to this specific County service.
• Stop after repeated failures so the account is not locked by more attempts.

Look for the password recovery option on the sign-in screen. Follow the prompts and use only a verification message you requested yourself. Have your staff ID or other account identifier ready. If no recovery option appears, contact the County department or benefits administrator named on your enrollment documents.

Recover a password by email

An email account password and a County account password are usually separate. Reset the one that is actually failing. If you can open your email but cannot enter the County account, request a County password reset. If you cannot open the email inbox that receives reset messages, recover the email account through that email provider first.

After requesting a message, check spam or junk folders and search for the County service name. Use the newest reset message because an older code may no longer work. If nothing arrives, confirm that you entered the email address already associated with the account.

Do not send a password, PIN, or verification code by email. If you no longer control the address on file, use the support or administrator option shown on {site} and be ready to verify your identity.