Emmi Health Information Program

Enroll your very own Emmi online account by through www.my-emmi.com. You can benefit from the free animated programs about various health procedures, conditions, and topics. Learn more by watching Emmi programs with your family, friends, and other patients. Use your access to explore the portal and become more informed about your health.

Many patients have questions related to health and require immediate answers. The system will help you find these answers and reassure you at the same time. Remember that you are an integral part in the health care team and this is perfectly understood by the company. Get your access to important information at all times through the online program. Please ensure that you have a device that can be connected online in order to use the program. Ask your physician for your exclusive 11 digit code and use it on the platform. Get more information about the Emmi program through your Doctor and at my-emmi.com.

Using My-Emmi Online Account

You can navigate the page to obtain more information through the categories and menus. Keep in mind that a proper authorization is necessary before you can fully explore the portal. In this case, use the previously mentioned 11 digit access codes to manage your account. Enter your assigned code and your birth date at the login portal. Please check your provided credentials then proceed using the ‘Login’ button. Remember to store your login information in a secure place so you can retrieve it anytime.

How to Sign In Your Client Access

You must have a verified account before you can access the My Emmi Portal. Follow the instructions below for your proper sign in steps:

• Go to the top area of the portal after it has finished loading.
• Access the sign in page through the ‘Client Login’ key.
• You will arrive at the EmmiManager page.
• Input your password and username in the appropriate field.
• Check your login information and use the ‘Login’ button.

Refer to the ‘Contact Us’ menu of the page whenever you need the contact information of the company. The My Emmi online form is also available in case you have inquiry, complaints, or suggestions to send. Please read the listed contact details and use the information appropriately. You may also call the customer support hotline by dialing 866-294-3664. To send your message through email, please direct it to [email protected].

What Counts as Login Information?

For a patient program, “login information” may mean the details used to identify you and open the assigned program. It is different from the username and password used by a clinic employee or another authorized client.

Before entering anything, check which sign-in area is on the screen. If the page asks for patient details, use the information supplied for your program. If it asks for a client username and password, return to the previous page unless your employer or organization issued those credentials.

If your information is rejected, check these common problems:

• The birth date is entered in a different format from the one shown beside the field.
• A letter was typed in place of a similar-looking number, or a number was missed.
• Spaces or punctuation were added when the field accepts digits only.
• Saved browser information filled the form with credentials for another account.

Clear each field and type the details again. Do not post login information in a public message or send it to someone who did not assign the program. If the error continues, ask the health care office that provided your program to confirm the information.

How to Check the Number Format

Use the printed or electronic instructions that came from your health care provider as the source. Copy the assigned number exactly, while following any example displayed beside the entry field. If the screen separates the number into boxes, enter the digits in the same order without adding extra characters.

A mobile phone number is not automatically the account number or program identifier. Do not substitute a phone number simply because the requested field says “number.” Read the field label first. If the label is unclear, stop rather than trying card, check, or contact information until the issuing office explains what belongs there.

Card, Check, Gift Card, and Tracking Information

Card information, gift card details, check information, and shipment tracking numbers are not interchangeable with health-program sign-in details. Do not enter payment or banking information into a login field.

If you received a message asking for a gift card number, check number, or card details to unlock a program, do not respond through that message. Open the company’s official website independently and use its official support option, or contact the health care office that assigned the program.

For tracking information, first identify what is supposedly being tracked. A delivery confirmation or tracking number should come from the organization that sent the item. Check that sender’s original notice or contact the sender directly. A program access number should not be used as a package tracking number. If no shipment was expected, avoid opening attachments or providing account information in response to the notice.