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Create Your Track to Health Account and Win

Updated 2018-11-29 · 919 words

Access the new one-stop for all your benefit related information and resources at www.yourtracktohealth.com.  Click on the “Login” button and enter your user name and password. Once logged in you can explore your benefits, understand your coverage, plan your retirement and access resources for a healthy lifestyle.

Only registered members can have full access to the site. New users, ages 13 and older, may create an account with yourtracktohealth.com by clicking the Register button. You will be asked to provide your first name, last name, date of birth and social security number. Next, create your user name and password and provide a valid email address. Lastly, you are to provide answers for three security questions. These secret questions and answers will be used to retrieve your login details in case you forget them.

Members with coverage will have immediate access to the site using their login details. Using your own YourTrackToHealth account you will learn more about your currently enrolled benefit plan and access important tools and resources related specifically to your benefit plan. If you are not enrolled you can see medical benefit options available to you based on your employer or union.

Available Benefits on YourTracktoHealth

  • Medical
  • Prescription Drugs
  • Behavior Health
  • Dental
  • Vision
  • Life
  • Supplemental Sickness
  • Health Flexible Spending Account

Use you track to health account and review the coverage of the benefit plan that you enrolled in. Periodically view the list of covered dependent to ensure accuracy. A lot of life events that may occur such as divorce, birth, death, abortion, etc. may have an impact on that said list. You can add or remove eligible dependents using your account. If you need assistance you may call the Railroad Enrollment Services by dialing the number 1-800-753-2692.

Enjoy your later years by planning your retirement with your track to health. Determining how your financial resources will be invested and later used can help ensure a great comfortable retirement. Find out more by clicking on the “Plan Your Retirement” link located on the menu bar.

By clicking on the link that says “Live Healthy” you will have access to archived articles to help you keep yourself healthy. Additional resources include the following:

  • Wellness Tips
  • Healthy Recipes
  • CDC – Healthy Loving
  • S. Department of Health and Human Services Prevention Information
  • WebMD

If you have problems concerning your benefits, coverage and retirement plan, visit the “Contact Us page and choose who you are looking for. For website feedback and technical issues you can send them an email by clicking on the “email to the webmaster” link located on the Contact Us page.

Choose between account creation and sign-in

Use account creation only if you have never finished setting up your own profile. If you already chose login details in the past, use the sign-in option instead. Creating another profile can cause duplicate-account or identity-matching errors.

If you are unsure whether an account exists, check your email for an earlier welcome or account message. You can also try the username or password recovery option on the company’s official website. Do not keep submitting new registrations if the site says your information is already associated with an account.

“My Create” or “My Create Health” is not a separate account type. These phrases usually mean the personal Your Track to Health account area. Start from the site’s main screen and choose the option that matches what you need: account creation, sign-in, or recovery.

If you forgot the account email or password

Open the sign-in screen and look for the recovery option near the username and password fields. Enter only information that belongs to the account holder. Follow the prompts shown on the screen and check the email account connected with your profile.

If no recovery message arrives:

  • Check the spam, junk, and promotions folders.
  • Make sure you are checking the email address originally used for the account.
  • Search your inbox for older Your Track to Health messages to identify that address.
  • Wait before requesting another message, since repeated attempts can create several reset emails.
  • Use only the newest reset message if more than one arrives.

If you no longer have access to the registered email, do not create a replacement profile just to get around the problem. Use the support or technical-help option on the official site and be ready to confirm your identity.

Create an email address without using a phone number

An email account is separate from a Your Track to Health account. Some email providers may allow registration without a mobile number, but their verification rules can change. Compare reputable providers and choose one that offers another verification method, such as a recovery email, security check, or authenticator.

Create the email account directly with the provider. Choose an address you can keep, make a unique password, and save both in a secure password manager or another private place. Then return to the company’s official website and use that email wherever the account process asks for one.

If every provider you try requires a phone number, do not enter a made-up or temporary number. It could prevent future account recovery. Ask a trusted email provider about its available verification choices instead.

Gift cards are not part of account setup

Creating a Your Track to Health login does not mean creating a gift card. If you reached this page while trying to make or manage gift cards, stop before entering personal benefit information. Return to the official site of the gift-card issuer named on the card or its packaging. This page cannot create, activate, or replace gift cards.