SF Power Outage Status and Updates

Check the Current SF Power Outage

Use PG&E’s official Outage Center to check an SF power outage. Open {site}, choose the outage map, and search by street address. For a wider view, switch to the city or county search and enter San Francisco. Select the correct result if the search box offers several matches.

The map shows known planned and unplanned outages. Colored shapes indicate the approximate affected area, while outage icons identify individual incidents or groups of incidents. Select an icon or your address to open the outage status panel. Do not assume that every property inside a shaded area has lost service; the address result is more useful than the general map boundary.

Read the status panel for the number of customers affected, when the outage began, the cause if known, crew or assessment status, and an estimated restoration time if one is available. An estimate can change as crews inspect damage, so return to the official panel for revisions.

SF Power Outage Today

For the latest SF power outage today, search the official map each time you need an update. Do not rely on an old screenshot, a neighborhood post, or a search result summary. The map normally refreshes frequently, but updates can take longer during a widespread event.

1. Search your complete service address for the most specific result.
2. Select the matching address or nearby outage icon.
3. Review whether the incident is planned or unplanned.
4. Check the affected area, customers affected, crew status, and any restoration estimate.
5. Look for the “last updated” time in the outage details before acting on the information.

If no incident appears, check whether nearby homes or common areas also lack power. A single-property problem may involve the building, breakers, fuses, or private equipment rather than a utility outage. A newly reported outage may also take time to appear. Report the problem if service is still out and the map does not recognize it.

Report a Power Outage

To report an outage online, open the official Outage Center through {site}. Enter the affected address in the outage search. If PG&E does not already show a known incident, choose “Report an outage.” You can also start from the “Report outage” option in the outage navigation and enter the service location there.

Have the following information ready:

• The complete address where power is out, including any unit number.
• The account holder’s name or account details if identity verification is requested.
• A current contact method for status messages.
• Whether the whole property or only part of it has lost power.
• Any safe observations, such as neighboring properties being dark.

Never approach electrical equipment to investigate. A standard outage report is for lost electric service without an immediate threat. Use the separate safety-reporting process for damaged utility equipment or vegetation near lines. Contact emergency services for a fire, downed line, sparking equipment, gas odor, or another immediate danger.

Sign Up for Outage Alerts

Eligible account holders may receive automatic notifications for the service address when PG&E has a current mobile number or other contact information on file. To review preferences, sign in to the utility account, open account settings, choose the alerts setup area, and find “Outages and Field Visits” under communication preferences. Turn on outage notifications and confirm the contact details and delivery choices.

You can also request updates for a specific active outage without an online account. Search the address on the outage map, open the outage status, and choose “Get outage updates” or “Get Alerts.” Enter an email address or mobile number and submit the request. These incident-specific alerts end after power is restored to all addresses included in that outage. To follow a future incident, sign up again from its map entry.

Available alert methods may include text, email, or an automated call. If messages do not arrive, check that the contact information is current, the correct outage was selected, and device filters are not blocking the message.

What to Do During an Outage

First, use a flashlight instead of a candle. Turn off or unplug sensitive electronics and appliances that could restart unexpectedly. Leave one lamp switched on so you notice when service returns. Keep refrigerator and freezer doors closed as much as possible.

• Check breakers or fuses only if the panel is dry, undamaged, and safe to reach.
• Do not use outdoor cooking or fuel-burning equipment indoors or in an enclosed space.
• Keep generators outdoors and away from doors, windows, and vents.
• Avoid flooded areas, damaged trees, utility equipment, and hanging wires.

Treat every fallen or dangling power line as energized. Stay well away and keep children and pets back. Do not touch the line or anything contacting it, and do not drive over it. If a line falls on a vehicle, remain inside unless fire makes staying there impossible. Warn others away and contact emergency services immediately.

Contact Official Outage Support

Use PG&E’s verified Outage Center for map status, restoration updates, alert enrollment, and ordinary outage reports. The verified contact block above this article provides the official outage assistance channels without requiring you to trust contact details copied from another source.

Outage support handles loss of electric service and utility status questions. It is not a substitute for emergency responders. Contact emergency services first when there is a downed line, fire, serious injury, gas odor, sparking equipment, or an immediate danger to people or property. After reaching safety, notify the utility through its official hazard-reporting channel if instructed.