SAM.gov Sign In and Login Help

Official SAM.gov Sign-In Page

Open {site} and confirm that the page identifies itself as an official website of the United States government. The site name should be SAM.gov. Do not enter credentials on a page reached through an unexpected email, advertisement, or message.

Search phrases such as “sam gov sign in,” “www sam gov login,” “samgov sign in,” and “www.sam.gov login” can produce unofficial assistance pages. Even if a result uses phrases such as “samgov login” or “sam gov login,” open the official result and check the site name before entering your email address, password, or authentication code.

SAM.gov may display a government-system notice before or during account access. The normal sign-in process then sends you to Login.gov. That handoff is expected, but an unrelated service asking for your SAM.gov credentials is not.

How to Sign In to SAM.gov

Have the email address used for your Login.gov account, your password, and your authentication method ready. Your authentication method might be a code sent to your phone, an authentication app, a security key, backup codes, face or touch unlock, or a government employee identification card.

1. Open {site}.
2. Select “Sign In” near the top of the page.
3. Continue to Login.gov when the official site transfers you there.
4. Enter the email address and password for your existing Login.gov account.
5. Complete the authentication prompt using a method already connected to that account.
6. After authentication, wait to be returned to SAM.gov.

If you successfully authenticate but do not see the expected SAM.gov workspace, entity, role, or saved information, do not create another account immediately. Confirm that you used the same Login.gov account previously associated with your SAM.gov access.

Login.gov and SAM.gov Accounts

Login.gov manages the credentials used for SAM.gov sign in. SAM.gov manages the profile, workspace, roles, and other information associated with the government service. They are connected services, but they do not perform the same job.

This means you do not use a separate SAM.gov password for a standard individual account. When you choose “Sign In” on SAM.gov, you enter your Login.gov email address and password, complete multi-factor authentication, and return to SAM.gov.

If you use Login.gov for another government service, the same Login.gov credentials may also be used to sign in to SAM.gov. Access to a Login.gov account does not automatically provide a particular SAM.gov role or permission. Account authentication and SAM.gov permissions are separate issues.

Forgotten Password or Email Address

If you remember the email address but forgot the password, select “Forgot your password?” on the Login.gov sign-in screen. Enter the account email address, continue, and check that inbox for the official password-reset message. Follow the instructions in that message and create a new password.

Check spam or junk folders if the message does not appear. Also confirm that you entered the exact address connected to the account. Avoid repeatedly requesting messages before checking for delayed or filtered email.

If you can still access your Login.gov account but are about to lose access to its email address, add another email address through the account settings and confirm it before removing the old one.

If you cannot access the email address and cannot remember the password, use Login.gov’s official trouble-signing-in guidance. Login.gov may require a new account with an email address you can access and may require personal information to be verified again. Because changing accounts can affect how you reach SAM.gov, read the displayed warnings and contact official support when you are unsure.

SAM.gov Sign-In Problems

First identify where the failure occurs. An email, password, or authentication-code error is usually a Login.gov issue. A missing workspace, role, entity, or SAM.gov profile after successful authentication is usually a SAM.gov access issue.

• Wrong credentials: Check for typing errors, saved passwords from an older account, extra spaces, and an incorrect email address. Use the official password-reset option instead of guessing repeatedly.

• Authentication code problems: Request a fresh code and use only the newest one. Confirm that your phone can receive messages or calls. For an authentication app, make sure the device date and time are correct.

• Lost authentication method: Choose another security option if you previously added one. Login.gov states that it cannot sign in for you or bypass multi-factor authentication.

• Browser trouble: Refresh the page, close duplicate sign-in tabs, allow required cookies, or try a current version of a supported browser. A private browsing window may help identify a stale cookie or extension problem.

• Account lockout: Stop entering passwords or codes and follow the message shown on the screen. Do not keep retrying, and do not assume that creating another account will restore SAM.gov permissions.

For a “sign in to sam gov” problem that continues, save the exact error message and note whether it appeared before or after Login.gov authentication.

Contact SAM.gov Support

Use the Help area on SAM.gov and choose the Federal Service Desk option for SAM.gov account access, technical errors, missing profiles, or role-related problems. The official help area provides self-service articles and options to create and manage a support request.

For a Login.gov password or authentication problem, use the Login.gov Help Center’s trouble-signing-in guidance. Contact the Federal Service Desk when Login.gov succeeds but SAM.gov does not show the access you expect.

Before contacting support, have your Login.gov email address, the exact error text, the date of the attempt, your browser and device type, and a description of the last screen you reached. Include a support ticket number if one already exists. Never send your password, one-time authentication code, backup codes, or full sensitive identity documents in an ordinary support message.