Safilo Eyewear Products

Buy your stylish and high quality eyewear through www.mysafilo.com. Choose the refined, versatile and comfortable eyewear made by Safilo since the year 1934. Various collections showcase the discreet and minimal silhouettes with pivotal concepts of style, sleekness and elegance. You can have an assortment of Italian line of eyeglasses from Safilo. Balance is exemplified through quality, design and functionality. The aim is to revisit the history and heritage in parallel with modern technology.

Take your pick among the fully integrated Italian eyeglasses from the creator Safilo Group. Clients know Safilo as the trusted distributor of quality sunglasses, sports eyewear and optical frames. Select your choice among the proprietary brands such as Oxydo, Safilo, Smith, Polaroid and Carrera. Licensed brands are also available, with the likes of Marc Jacobs, Liz Claiborne, Jimmy Choo, Jack Spade, Fendi, Dior, Gucci and more. Create your own account so you can enjoy a lot of benefits made exclusively for registered members. Get your personal access at mysafilo.com. You can find the products throughout the 31 owned subsidiaries as well as from local distributors. These are located in key markets so you will not miss out on new products. You can choose to receive updates about special promotions and newly released products from your online account.

Login Steps to Your MySafilo

Log in to your account if you have finished created one using the instructions below:

1. Find the login area on the left side of the page.
2. Input your password and username in the blank fields. Access your account by using the white button marked with Log In.
3. In case you forgot or lost your password, use the link indicated with We Can Reset It For You.

Creating an Online Account with My Safilo

For first time users, follow the steps below for your account creation:

1. Navigate to the homepage and find the link marked with Sign Up. It is located below the white Log In button.
2. Use the Sign Up button and be redirected to the next page. Enter your personal details to the appropriate fields. You will have to provide your invoice, zip code and account number.
3. Use the grey button marked with Submit Info. You have now successfully created your new account.

For assistance with account related issues, fill out the query form located at http://www.safilo.com/it/modulo-richiesta-informazioni. You may also send your enquiries, suggestions or comments for improving the products and services.

Find the product tracking number

Check the shipping confirmation or dispatch message for a tracking number. It may appear beside labels such as “Tracking,” “Shipment,” or “Carrier reference.” Do not use the order number unless the message clearly says it is also the tracking number.

If you ordered through an eyewear retailer or eye care provider, that business may handle the shipment. Check the order details in its account area or contact that seller and ask whether the product has shipped. Have the customer name, order number, email address, and delivery ZIP code ready.

If the order was placed through a Safilo business account, sign in at the company’s official website and open the relevant order or shipment record. Copy the tracking number exactly, including any letters. A tracking number may not appear until the package has been prepared for the carrier.

Track a product with the tracking number

1. Identify the carrier named in the shipping message or order record.
2. Open that carrier’s official tracking page.
3. Paste or type the complete tracking number into the tracking field.
4. Check the latest scan, shipment status, and expected delivery information.

If no carrier is named, enter the number into the tracking tools of likely carriers only when you can confirm you are on their official sites. Avoid unrelated tracking pages that ask for account passwords or payment details.

For an order containing several products, look for more than one tracking number. Items may be split into separate packages, and each package can have its own status.

Fix a tracking number that does not work

First, compare the number with the original shipping message. Remove extra spaces and check easily confused characters, such as the letter O and zero. If you copied surrounding words or punctuation, enter only the tracking code.

A newly issued number may show no result until the carrier records its first scan. Check again later. If the status still does not appear, ask the seller or account support to confirm the carrier and tracking number. Do not post the number publicly, because shipment details may reveal personal information.

If tracking has stopped changing, note the last scan, its date, and the delivery ZIP code before contacting the seller or carrier. If the carrier marks the package delivered but you cannot find it, check the delivery location, household members, reception area, and any notice left by the driver. Then report the problem to the seller or carrier using the order and tracking numbers.