How to Reset Your Apple Password

To reset a forgotten Apple Account password, use a trusted Apple device or start the reset process through Apple’s official account recovery service. A trusted device is usually the quickest option because Apple already recognizes the device as connected to your account.

Apple ID is now called Apple Account, but the email address or phone number and password used to sign in remain the same.

What do you need before resetting your Apple Account password?

Before starting, gather the information and devices Apple may use to confirm your identity:

• Your Apple Account email address or phone number.
• A trusted iPhone, iPad, Apple Vision Pro, or Mac that is already signed in to the account.
• The passcode for the trusted iPhone or iPad, or the login password for the Mac.
• Access to a trusted phone number if Apple needs to send a verification code.
• A browser with a working internet connection if no trusted device is available.

A trusted device is an Apple device already signed in to your Apple Account using two-factor authentication. If you do not remember the account email address or phone number, check Sign-In & Security on a device where you are already signed in.

How do you reset your Apple password from a trusted device?

On an iPhone, iPad, or Apple Vision Pro that is already signed in:

1. Open Settings.
2. Tap your name.
3. Tap Sign-In & Security.
4. Tap Change Password.
5. Enter the device passcode.
6. Follow the onscreen instructions to create and confirm a new password.

On a Mac that is already signed in:

1. Open the Apple menu and choose System Settings.
2. Click your name.
3. Click Sign-In & Security.
4. Click Change Password.
5. Enter the password used to unlock the Mac.
6. Follow the onscreen instructions to set the new Apple Account password.

If Stolen Device Protection applies, Apple may require a security delay before allowing a password or other critical security setting to be changed.

How do you reset your Apple password on the web?

If no trusted device is on hand, open {site} and find the option for a forgotten password or account access. The browser may direct the request to a trusted device when one is available.

1. Select the password-reset option.
2. Enter the email address or phone number used for the Apple Account.
3. Complete the identity checks shown on the screen.
4. Use the trusted device or trusted phone number if Apple asks for confirmation.
5. Create a new password when Apple confirms that the account can be reset.

If Apple cannot verify the account immediately, the same process may offer account recovery. Account recovery is a separate security process used when an ordinary password reset cannot confirm the account holder’s identity.

How does two-factor authentication change an Apple password reset?

Two-factor authentication requires both account information and confirmation through a trusted device or trusted phone number. During a reset or a later sign-in, Apple may display or send a six-digit verification code.

1. Check trusted Apple devices for a sign-in notification and verification code.
2. If prompted, request the code through a trusted phone number.
3. Enter the code only on the Apple screen where you started the reset or sign-in.
4. Continue with the password instructions after the code is accepted.

Never approve a sign-in or share a code when you did not initiate the request. An unexpected code can mean that someone else is attempting to access the account.

What should you do if the reset link or verification code never arrives?

First, confirm that you entered the correct Apple Account email address or phone number. Then check the email account’s spam, junk, and filtered folders, and make sure the trusted phone can receive messages or calls.

On the verification screen, look for options such as Didn’t Get a Code? or Can’t Get to Your Devices? Apple may let you use another trusted number or begin account recovery when none of the trusted methods is accessible.

A simple reset ends once Apple verifies the account and permits a new password. Account recovery involves additional identity checks and a waiting period determined by Apple. After a recovery request starts, follow Apple’s instructions about device use because activity on other devices signed in to the account can interrupt or cancel the request. Apple Support cannot shorten the recovery waiting period.

What happens after you reset your Apple Account password?

After resetting the Apple Account password, sign in again anywhere the old password is rejected. Devices and services may ask for the new password even if they still show your name or account information.

1. Return to Settings or System Settings on each Apple device that asks you to authenticate.
2. Enter the new Apple Account password.
3. Enter a six-digit verification code if two-factor authentication requests one.
4. Review the devices connected to the account and remove any device you do not recognize.
5. Confirm that the trusted phone numbers and account email addresses are still under your control.

Do not repeatedly change the password if one device continues to prompt for the old one. Restart that device, confirm that it is connected to the internet, and try signing in with the new password again.

When should you contact Apple Support about a password reset?

Contact Apple Support when self-service instructions do not match what appears on the screen or the problem is not simply a forgotten password. Open {site} and choose the Apple Account support topic.

Support is appropriate when:

• The Apple Account is shown as locked, inactive, or disabled.
• You believe another person changed the password or trusted account details.
• You cannot identify the email address or phone number connected to the account.
• A trusted device or phone number belongs to someone else or is no longer under your control.
• The reset page repeatedly fails after the account details and internet connection have been checked.
• You receive verification codes or account-change notices that you did not request.

Apple Support can explain the available account-access options, but support representatives cannot bypass identity checks or speed up an active account recovery waiting period.