How to Delete Your Uber Account
To permanently delete an Uber account, open the Uber app, go to Account, Settings, Privacy, and Privacy Center, then choose Account Deletion. Uber first deactivates the account and normally completes deletion after a waiting period, provided you do not sign in again.
Where do I start an Uber account deletion request?
Before starting, finish any active trip or delivery, resolve any balance shown on the account, and make sure you can receive the verification code Uber may send. The deletion request applies to the Uber account linked to your sign-in details, including connected activity available through the same account.
In the Uber app, the usual menu path is:
- Open Uber and sign in.
- Select Account.
- Open Settings.
- Select Privacy.
- Open Privacy Center.
- Find Account Deletion and select Delete Account.
Menu wording can change with app updates. If Account Deletion is not visible, open Help in the app and search for “delete my account.”
To begin from a computer or mobile browser, open {site}, sign in, and enter the account or privacy settings. Look for Privacy Center, Account Deletion, or a similarly named deletion option.
How do I delete my account on Uber step by step?
Uber uses identity checks and confirmation screens to reduce accidental or unauthorized deletions. The exact screens may differ by device and account, but the request normally follows this sequence:
- Sign in to the Uber account you want to delete.
- Open Account Deletion from the Privacy Center.
- Complete any identity check. Uber may ask for the account password or send a verification code to the phone number or email address on file.
- Review the notice explaining that the account will first be deactivated and later deleted.
- Check for unresolved account activity. If Uber identifies a balance, active trip, pending order, or another unfinished transaction, clear it before continuing.
- Select Continue or the equivalent confirmation button.
- If Uber displays a reason-for-leaving screen, choose the most accurate option. The choices and whether this screen appears can vary.
- Select Delete Account or the final confirmation shown on the screen.
- Keep the confirmation message or email until the waiting period has ended.
Do not sign in during the waiting period unless you intend to restore the account. Signing in again can cancel the deletion request and reactivate the Uber account.
Should I delete my Uber account in the app or in a browser?
Both the Uber app and Uber’s web account tools can submit a deletion request. The better route is the one that lets you sign in and complete verification.
Uber app: The app offers a direct path through Account, Settings, Privacy, and Privacy Center. It is often easier when you are already signed in on your phone.
Browser: The web flow is useful if the app will not open, the privacy menu is missing, or you prefer a larger screen. It still requires access to the account and any requested verification method.
What actually works: Either route works when the final deletion confirmation is submitted successfully. Removing the app from a phone, signing out, or deleting a saved payment method does not delete the Uber account.
What happens to Uber data and trip history after deletion?
Account deactivation means the account is disabled but remains recoverable during the waiting period. Uber generally keeps the account in this state for 30 days before completing deletion.
During deactivation, the profile and account access are turned off. Trip history and other account records are not necessarily erased the moment the request is submitted. If you sign back in during the waiting period, Uber may reactivate the account and stop the deletion.
After the waiting period, Uber begins deleting information associated with the account. Some records may be retained when required or permitted for legal, regulatory, safety, security, fraud-prevention, accounting, or dispute-handling purposes. This means permanent account closure does not always require every record to disappear from every internal system immediately.
If you need details about a specific record, review the privacy information in Uber’s Privacy Center before submitting the request.
Why won’t Uber let me delete my account?
An Uber account may not be eligible for immediate deletion while it has unfinished activity. Check the message on the deletion screen, then address the named issue.
Outstanding account balance: Resolve the balance shown in the app, then restart the deletion request.
Trip still active or pending: Wait until the trip is completed and the account activity has updated.
Active Uber Eats order: Wait until the order is completed or otherwise closed before trying again.
Verification failure: Confirm that the phone number and email address belong to the account being deleted. Check blocked messages and spam folders, then request a fresh code.
Wrong account: Sign out and use the phone number or email address attached to the account you intend to delete.
App problem: Update or restart the app, or submit the request through a browser instead.
How do I contact Uber support about account deletion?
If self-service deletion fails, open the Uber app, select Account, and enter Help. Search for “delete my account” or choose the account and privacy topic that matches the problem.
You can also open {site}, enter the Help section, and sign in so support can identify the correct account. Explain whether the deletion button is missing, verification fails, an incorrect blocker appears, or the account remains active after the waiting period.
Include the date you submitted the request and the exact error message, but do not send a password or full verification code. If the account is still active after the stated waiting period, ask support to check the deletion status rather than submitting repeated requests.