PayPal Login, Account Access and Sign-In Help

To sign in to a PayPal account, open {site}, select Log In, and enter the email address or mobile number registered to the account. Confirm that the page belongs to PayPal before entering any login information, and use account recovery if PayPal does not accept your details.

The labels shown during PayPal login can vary by device, account settings, and available security checks. Follow only the options displayed on the official PayPal screen.

Where is the official PayPal login page?

The safest way to reach the PayPal login page is to type PayPal’s name into your browser or use the verified site marker on this page. Avoid sign-in links in unexpected emails, texts, advertisements, or social media messages.

1. Open {site} in your browser.
2. Select Log In on the PayPal home page.
3. Check the browser address bar and confirm that the page identifies PayPal and shows a secure connection.
4. If anything looks unfamiliar, close the page and start again from the PayPal home page.

A message that creates urgency, asks for sensitive financial details, or sends you to a look-alike page may be phishing. Phishing is an attempt to steal account information by pretending to represent a trusted company. PayPal will not need you to share a password or security code with another person.

How do I sign in with a PayPal email or phone number?

Standard PayPal account sign in begins with the email address or mobile number registered to the account. Mobile-number login works only when that number has already been set up for login; otherwise, use the account email.

1. Open the official PayPal login online screen.
2. Enter the registered email address or eligible mobile number and select Next.
3. Enter the account password when PayPal requests it.
4. Complete any identity check shown on the screen.

If you search for phrases such as “login my PayPal account,” “login PayPal,” “PayPal login my account sign in,” or “PayPal login with email,” do not assume the first search result is official. Start from PayPal’s verified home page instead.

A saved password, passkey, biometric check, or approval through a recognized mobile device may appear for some users. A passkey is a device-based sign-in credential that can use the same screen lock, fingerprint, or face check used to unlock the device.

Can I use an email code for PayPal login?

PayPal may offer an email code as an identity check, but PayPal login with email code is not guaranteed to appear as a password-free option for every account or every attempt. Choose email only when PayPal displays it among the available verification methods.

1. Select the email option on the PayPal security-check screen.
2. Open the inbox for the email address registered to the account.
3. Use the code only on the PayPal screen that requested it.
4. If the code is no longer accepted, select Resend when that option appears.

If the verification email never arrives, check the spam or junk folder, confirm that you are viewing the correct inbox, and search for recent messages from PayPal. Do not repeatedly request codes in rapid succession. Choose another verification method if PayPal offers one, or contact official support if no available method works.

How do I log in through the PayPal app?

Install the official PayPal app only from the Apple App Store or Google Play Store, and verify that PayPal is identified as the app provider. Avoid installation files, download buttons, or app-store links sent by strangers.

PayPal app login can begin with the registered email address and password. PayPal app login with phone number may be available when mobile-number login was previously configured. Depending on the account and device, the app may also offer a passkey, fingerprint, face recognition, or an approval prompt.

• If the app will not open, update it through the official app store and restart the device.
• If the sign-in screen loops or freezes, check the connection and try the official PayPal website in a current browser.
• If biometric login fails, use another sign-in method displayed by the app.
• If a notification does not appear, open the PayPal app directly and look for the verification prompt.

How do I recover access to my PayPal account?

Use PayPal’s recovery tools rather than guessing repeatedly. The available security checks depend on the contact information and verification methods connected to the account.

To reset a forgotten password:

1. Open the official login screen and select Forgot password?
2. Enter the email address used for PayPal.
3. Choose one of the security checks PayPal offers.
4. Complete the check and follow the prompt to create a new password or continue with the current one.

To locate a forgotten account email, select Forgot email? or the equivalent recovery option. PayPal may let you enter up to three email addresses that you may have used and will identify one it recognizes.

If a security code goes to an inaccessible phone number, use another verification choice if one appears. If none works, contact PayPal through its official Contact Us area. After access is restored, update the phone number in account settings and confirm the replacement number.

If PayPal reports that the account is locked or cannot confirm your identity, stop repeated attempts and use the account-access support path. Never send identity documents or sensitive account information through ordinary email or an unofficial form.

How do I contact PayPal about login problems?

When recovery fails, open PayPal’s Contact Us area and choose Password and account access or Login problems. Users who cannot sign in can still review the support options presented on that page; available choices may include PayPal Assistant, live chat, or a call option.

There is no PayPal login customer service phone number listed in this article because contact details can change and fraudulent numbers appear in search results. Use only the number displayed by PayPal during the official support process.

Before contacting support, have your name, account email or phone number, the exact error message, and the type of device ready. Do not provide a password, one-time security code, full card details, or account number to anyone. This independent reference is not affiliated with PayPal.