National Do Not Call Registry Phone and Website

The National Do Not Call Registry is the federal service for registering personal phone numbers to limit unwanted sales calls. Use the official government website or the verified National Do Not Call Registry phone number shown on this page to register, verify a number, or report a call.

What is the National Do Not Call Registry?

The National Do Not Call Registry is a list of personal telephone numbers whose users have said they do not want most telemarketing sales calls. The Federal Trade Commission, or FTC, manages the Registry, while the FTC and Federal Communications Commission enforce federal telemarketing rules.

Registering tells telemarketers that follow the law not to call your personal home or mobile number. Registration does not physically block calls and does not guarantee that every unwanted call will stop.

The Registry generally does not prevent calls from scammers who ignore the law. Certain calls, including political calls, charitable solicitations, surveys, debt-collection calls, and some calls from organizations with permission or an applicable relationship, may also fall outside the Registry’s restrictions.

What is the official National Do Not Call Registry website?

The National Do Not Call Registry official site is a United States government service associated with the FTC. Open the company’s official website to reach the verified National Do Not Call Registry government website provided with this page.

Before entering a phone number or email address, confirm that the page identifies the National Do Not Call Registry and the Federal Trade Commission. Do not use advertisements or unofficial registration services that appear in search results.

Search phrases such as “national do not call registry.gov,” “national do not call registry gov,” “nationalregistrygov support,” or “national registry gov support” may produce unofficial results. Start from the verified contact block instead of choosing a result solely because its title looks official.

How do I register my phone number?

National Do Not Call Registry registration is available for personal home and mobile numbers. Business numbers and fax numbers are not covered.

1. To register online, open the company’s official website and choose the registration option.
2. Enter the personal phone number requested by the form and provide a valid email address.
3. Open the confirmation message sent by the Registry and select its confirmation link before the deadline stated in that message. The online registration is not complete until that step is finished.
4. To register by telephone instead, call the official National Do Not Call Registry number displayed in the verified contact block on this page.
5. When registering by telephone, place the call from the phone number you want to add. The automated system uses the calling number for verification.

Online registration can handle more than one number during a session, but each number receives its own confirmation message. Telephone registration requires a separate call from each phone being registered.

How can I verify a National Do Not Call Registry registration?

Use the Registry’s verification option when you are unsure whether a personal number is already registered. Verification does not add a different number or change the registration.

1. Choose the verification option on the official Registry site.
2. Enter the phone number and any other information requested, such as an email address used to receive the result.
3. Review the response carefully to see whether the number is registered.
4. Alternatively, call the official Registry number from the phone you want to verify and follow the automated prompts.

A disconnected and later reconnected number may need to be registered again. A newly assigned number should be checked or registered even if the user’s previous number was listed.

How do I contact National Do Not Call Registry phone support?

Use only the official national do not call registry phone number in the verified contact block above this article. The consumer telephone system is automated and can help callers register a number, verify its registration, remove it from the Registry, or submit certain call information.

For registration or verification by telephone, call from the number involved. If the automated system cannot recognize the calling number, or says it does not match the number entered, use the official website instead. This can happen when a facility or shared telephone system hides the caller’s individual number.

The National Do Not Call Registry contact system also has an official TTY option for callers who need it. Use the verified TTY contact presented with the page rather than a number copied from an unofficial directory.

How do I report unwanted calls?

A registered number may still receive illegal sales calls or robocalls. A robocall is a call that delivers a prerecorded message rather than beginning with a live caller.

Before filing a complaint, gather:

• the phone number that received the call;
• the number displayed by caller ID, even if it may have been spoofed;
• any callback number mentioned during the call;
• the date and time of the call;
• the caller or company name, if provided;
• a short description of what the caller said.

Use the unwanted-call reporting option on the official Registry site when no money was lost. If the call involved fraud, a financial loss, or useful details about a suspected scammer, use the FTC’s official fraud-reporting service instead. A complaint provides information for enforcement and analysis, but the FTC may not respond individually.

What should I do if registration or the website does not work?

If the online confirmation message does not arrive, check spam, junk, and filtered folders. Confirm that the email address was entered correctly. If the message remains missing or its confirmation link no longer works, start a new registration through the official site.

If telephone registration fails because the system cannot verify the calling number, complete the process online. If a registration attempt seems successful but remains uncertain, use the verification tool before trying repeatedly.

For website access problems, reload the page, check the connection, try a current browser, and disable settings that may block required page functions. Do not enter personal information into a substitute site.

For further National Do Not Call Registry help, consult the FTC Consumer Advice page for National Do Not Call Registry FAQs and use the official FTC contact method identified there. That is the appropriate government path for unresolved consumer registration or website questions.