IRS.gov Sign In and Login Help

To sign in to IRS.gov, open {site}, choose the individual online account, and select the official sign-in button. The IRS currently directs individual-account users to ID.me, so do not enter Login.gov credentials unless the IRS page itself offers Login.gov for the specific service you selected.

Where is the official IRS.gov sign-in page?

The safest IRS gov login route starts on the IRS website, not on a sign-in page found in an advertisement, email, text message, or social-media post.

1. Open {site} in your browser.
2. Find the section for an individual online account.
3. Select the button labeled “Sign in” or “Sign in or create account.”
4. Check that the next page was opened by the IRS process before entering any account information.

Search phrases such as “sign in to irs.gov,” “irs .gov login,” and “irsgov login” can produce unofficial results. An unfamiliar page may copy IRS colors or logos without being an IRS service. Leave any page that asks for tax information, a password, or an authentication code before you have started from the official IRS site.

This reference is independent and is not affiliated with the IRS, ID.me, or Login.gov. Never send tax records, identity documents, passwords, or security codes to this site.

Can I sign in to the IRS through Login.gov?

For an IRS Individual Online Account, current IRS instructions say that users need an ID.me account. ID.me is the identity-verification provider used in the IRS individual-account sign-in process; it is separate from Login.gov.

If you search for “login to IRS with Login gov,” “IRS Login.gov sign in,” or “IRS.gov account sign in,” start at the IRS page and use only the provider displayed there. Do not assume that an existing Login.gov username and password will work on an ID.me screen.

1. Select the individual-account sign-in option on the IRS site.
2. Allow the official page to redirect you to the named identity provider.
3. Enter the email address and password for that provider, not credentials from another government account.
4. Complete the authentication method already attached to that account, such as an authentication app, security key, device feature, or code-delivery option.
5. After successful authentication, allow the provider to return you to the IRS account.

Some IRS services may present a different sign-in choice. If a specific IRS page displays Login.gov, follow that on-screen route. The page shown by the IRS is the authority for that service.

How do I create an IRS online account if I cannot sign in?

A first-time user should begin with the IRS individual online account and choose “Sign in or create account.” The current process then provides instructions for creating an ID.me account and verifying identity.

Before starting, be prepared to confirm the requirements displayed on the official pages. IRS guidance currently says the process may require:

• A personal email address.
• A new password for the identity-provider account.
• An available multifactor authentication method. Multifactor authentication means using a second proof, beyond a password, to confirm that you control the account.
• A Social Security number or Individual Taxpayer Identification Number.
• An accepted, valid government-issued photo ID.

Requirements and available verification methods can change. Read the official screen before submitting anything, and do not provide identity information to a person or website merely claiming to help create the account.

How do I recover a Login.gov account?

Login.gov recovery applies only when the IRS service you selected actually uses Login.gov. It will not recover an ID.me account or fix access to the standard IRS Individual Online Account.

• Forgotten password: Use the password-reset option shown on the official Login.gov sign-in screen. Follow the message sent through the official recovery process.
• Lost email access: Review Login.gov’s official help for changing or replacing an email address. If you cannot authenticate, the available option may differ from the normal email-change process.
• Authentication method unavailable: Try another method already registered to the account. Use a saved recovery code only through the official Login.gov screen.
• No usable authentication method: Follow Login.gov’s official account-recovery or account-deletion guidance. The exact result may depend on what recovery options were configured earlier.

Do not create repeated accounts until the official instructions tell you to do so. A new Login.gov account may not automatically restore the connection to the government service you previously used.

Why can’t I sign in to my IRS.gov account?

For an IRS.gov account sign in problem, first identify whether the error appears on an IRS page or on the identity provider’s page. That tells you which troubleshooting steps and support team apply.

• Redirect loop: Close extra IRS and identity-provider tabs, then restart from the IRS account page. Temporarily allow required cookies and redirects for the sign-in session.
• Verification failure: Enter information exactly as the official screen requests. If the page reports a name or taxpayer-identifier mismatch, follow the instructions attached to that error instead of repeatedly guessing.
• Locked account: Stop repeated attempts and use the recovery choice displayed by the provider. Do not trust anyone who claims they can bypass a lock.
• Browser problem: Update the browser, disable extensions that block scripts or cookies, or try a private window or another supported browser.
• Page will not load: Switch between Wi-Fi and cellular data, reload once, and check the official IRS service-status or help information.
• Code never arrives: Confirm that the selected method is available, check filtered messages, and choose another previously registered method if the screen offers one.

Should I contact IRS or account-provider support?

Contact IRS support when you can complete authentication but the IRS account does not open, IRS information appears unavailable, or the problem concerns tax records or an IRS notice. IRS representatives may not be able to view the same online-account screen, so describe the exact error without sharing a password or authentication code.

Contact ID.me support when the standard individual-account problem involves ID.me identity verification, an ID.me password, an ID.me authentication method, or an ID.me account lock. Contact Login.gov support only when the affected IRS service displayed Login.gov and the problem occurs on the Login.gov portion of the process.

Find verified support details through the help or contact section of the official IRS page or the provider page reached from it. Do not rely on contact information placed in search advertisements, forum posts, unsolicited messages, or unofficial login-help pages.