Highlights Customer Service and Support

Highlights customer support is available through the verified phone and availability information shown in the contact block on this page. For help now, use that phone listing during the displayed customer service hours, or choose an official contact option on the Highlights site.

What is the Highlights customer service phone number?

The verified Highlights customer service phone number appears in the contact block above this article. Use that listing instead of a number copied from a search result, social media post, forum, or unofficial directory.

Before calling, check which Highlights service or account is named beside the number. Highlights may direct questions differently depending on whether the issue involves an online account, a subscription, an order, or delivery. Choosing the listing that matches the affected service helps the representative find the correct records.

If you searched for “highlights com customer service” or “highlights customer service phone,” confirm that the result leads to the official Highlights site. An unfamiliar number may be outdated or may belong to an unrelated business with a similar name.

What are Highlights customer service hours?

The verified Highlights customer service hours, including the applicable time zone, appear in the contact block above this article. Compare the displayed time zone with your local time before calling.

Holiday availability can differ from the regular schedule. If the contact block or the official Highlights contact area displays a holiday notice, follow that notice for the affected date. When no holiday note is shown, do not assume that regular availability is guaranteed on a federal holiday or company-observed holiday.

If support is closed, use an official written contact option when one is offered. You can also gather the details listed below so you are ready when phone support reopens.

How else can I contact Highlights customer service?

Open the company’s official website and look for Customer Service, Contact Us, Help, or a similar support label. The official contact area will show which written or online options are currently available.

Depending on what Highlights displays for the affected service, the available choices may include:

• An online contact form for account, subscription, order, or delivery questions.
• A published customer service email option.
• Live chat when a chat control is visible and active.
• A postal address shown on the official contact page or on recent account correspondence.

Use only an option that Highlights currently publishes. Do not send passwords, full payment details, verification codes, or government identification through a contact form, email, chat, or postal letter.

For a written request, state the issue in one sentence, add the relevant non-sensitive details, and explain the result you need. Keep a copy of the message and any confirmation reference shown after submission.

What should I have ready before calling Highlights?

Gather enough information for Highlights customer service to locate the correct record without sharing sensitive credentials. Useful details may include:

• The account holder’s name and the email address used for the account.
• The mailing address connected with the subscription or delivery.
• An account, subscription, customer, or order reference shown on an official message.
• The title of the affected Highlights service or publication.
• The approximate date of the order, account change, or missed delivery.
• A short description of the problem and any error message shown on screen.
• Dates of missing, late, duplicated, or damaged deliveries.
• Any case or confirmation number from an earlier contact.

Do not read out your password or a one-time verification code. A one-time verification code is a temporary code used to confirm that you control an email address or phone number. If someone unexpectedly asks for one, stop and return to the verified Highlights contact information.

How do I get help with common Highlights account issues?

The right Highlights support path depends on the problem. Start with the option that matches your situation:

• Sign-in trouble: Try the password-reset process first. If the reset message does not arrive or the account email is no longer available, contact account support.
• Account access: Explain whether the account is locked, the email is not recognized, or the page repeatedly returns to sign-in. Include the exact error text without including your password.
• Subscription questions: Have the account or subscription reference ready and identify the specific publication or service involved.
• Delivery issues: Provide the delivery address, the affected issue or item, and the relevant delivery dates. State whether the delivery was missing, late, duplicated, or damaged.
• Account changes: Sign in and look for profile, account, subscription, or delivery settings. If the needed setting is unavailable, ask customer service to explain the supported change process.

If several problems affect the same account, list them separately. This makes it easier for Highlights customer service to confirm which issues were handled and which still need attention.

How do I recover access to a Highlights account?

Use the password-reset option shown on the official Highlights sign-in page. Do not use a reset page reached through an unexpected message or an unofficial search result.

1. Open the company’s official website and select the sign-in or account option for the Highlights service you use.
2. Select the password-reset or forgotten-password option shown near the sign-in fields.
3. Enter the email address associated with the account.
4. Check that email inbox for the official reset message. Also check spam, junk, and filtered folders.
5. Open the newest valid reset message and follow its instructions before the reset request expires.
6. Create a new, unique password, then return to the official sign-in page and try again.

If no reset message arrives, confirm that the email address was entered correctly and wait briefly before making one new request. Repeated requests can make earlier reset messages invalid.

If the account email is unavailable, the address is not recognized, or recovery still fails, contact Highlights customer service through the verified options on this page. Provide non-sensitive account details that can help locate the record, but never send an existing password, a new password, or a verification code.