Reset Your Google Password Manager PIN

To reset a forgotten Google Password Manager PIN, use Chrome on a computer, Chromebook, iPhone, or iPad where you previously used Google Password Manager with the same Google Account. Open Google Password Manager settings, choose Change Google Password Manager PIN, verify your identity, and enter a new PIN.

A Google Password Manager PIN protects passkeys stored in your Google Account. It is different from your Google Account password and, on Android, from the screen-lock PIN, pattern, or password used to unlock your device.

When may you need to reset your Google Password Manager PIN?

A Google Password Manager PIN reset may be needed when you have forgotten the PIN, the PIN is repeatedly rejected, or you want to change it after someone else may have learned it. The PIN helps unlock encrypted passkeys when you use them on another device.

If you forgot your Google Password Manager PIN but can still sign in to your Google Account, follow the PIN procedure below. If you cannot sign in to the Google Account itself, resetting the Password Manager PIN will not recover the account; use Google Account recovery instead.

Android works differently. Google says Android devices use their screen lock to access saved passwords and passkeys, so an Android prompt may be asking for the device PIN, pattern, or password rather than a separate Google Password Manager PIN.

How do you reset your Google Password Manager PIN?

Google says a forgotten PIN must be reset from a non-Android device on which you previously used Google Password Manager. Use the Google Account that holds the affected passkeys.

1. On a computer or Chromebook, open Chrome. On an iPhone or iPad, open the Chrome app.
2. On a computer, open the Chrome menu, select Passwords and autofill, and then select Google Password Manager. On an iPhone or iPad, open the Chrome menu and select Password Manager.
3. Open Settings. On a computer, Settings appears in the left menu; on an iPhone or iPad, it appears near the bottom of Password Manager.
4. Select Change Google Password Manager PIN.
5. Complete the identity check shown by Chrome. Depending on the device, this may use the device password, PIN, fingerprint, or another authentication method already configured on that device.
6. Enter the new Google Password Manager PIN and select Confirm.

The same Change Google Password Manager PIN setting can be used when you remember the current PIN but simply want to change it.

What should you do if the PIN reset option is missing?

If Change Google Password Manager PIN does not appear, check the device, account, and Chrome setup before assuming the PIN cannot be recovered.

• Do not look for the setting on Android. Google does not provide an option to create or reset a Google Password Manager PIN there.

• Try a computer, Chromebook, iPhone, or iPad where you previously used Google Password Manager passkeys. A device with no prior access may not offer the reset control.

• Check the profile icon in Chrome and confirm that you are using the Google Account that contains the passkeys. If several accounts are present, switch to the correct one and check Password Manager settings again.

• Try the device on which the Google Password Manager PIN was originally created. Google specifically directs people with a forgotten PIN to that computer or iOS device.

• Update Chrome through the device’s normal app or software update system, close it, and reopen it. Menu names or available features can differ in outdated versions.

• If access to passkeys was previously removed from that device, try another previously used eligible device.

What should you do if the Google Password Manager PIN reset does not work?

If verification fails, use only the identity options displayed by Google or by the trusted device. Confirm that the device can be unlocked normally, that Chrome is signed in to the correct account, and that any requested account verification can be completed.

Do not repeatedly guess credentials, disclose verification codes, install remote-access software at a stranger’s request, or use a service claiming it can bypass Google security. A legitimate recovery process will not require defeating the device lock or account protections.

If every previously used eligible device has been checked and the PIN still cannot be recovered, Google provides an option to reset passkeys. This is a destructive last resort: resetting passkeys deletes all passkeys in Google Password Manager, and new passkeys must then be created separately for each site or app. Read the warning carefully before confirming. Saved account passwords and passkeys are different items, but review the on-screen deletion notice to understand exactly what Google will remove.

How can you protect your passwords after resetting the PIN?

Create a Google Password Manager PIN that is difficult for another person to guess. Avoid birthdays, repeated digits, addresses, and the same PIN used for a device lock or another important account. Do not store the PIN in an unprotected note or send it by message.

• Review the devices signed in to the associated Google Account and sign out devices you no longer recognize or use.

• Check that the Google Account recovery email and phone information are current.

• Turn on 2-Step Verification for the Google Account and protect each trusted device with its own screen lock.

• Run Google Password Manager’s password checkup and replace passwords identified as compromised or reused.

• Never share a PIN, password, recovery code, or verification code with someone claiming to provide support.

How do you get official Google help?

Open the company’s official website and look for Google Chrome Help or Google Account Help. Search for “Manage your Google Password Manager PIN” for the official PIN instructions, or “Google Account recovery” if the problem is the account password rather than the Password Manager PIN.

Google’s help pages may offer guided troubleshooting and a community forum. Other contact choices depend on the product, account, and region and should be trusted only when they appear within an official Google help flow. No universal phone number or support schedule is confirmed for this PIN issue.