Con Edison Power Outage Map and Status

Open the Con Edison Outage Map

Open {site} and look for the outage map in the outage or emergency section. Use the official navigation rather than a saved search result, since older pages or bookmarks may no longer open the current tool.

The Con Edison power outage map may first show a broad service-area view. Search for your service address, if an address field is available, or move and zoom the map until your neighborhood is visible. Check street names and nearby landmarks before selecting a marker. A marker near your block does not always mean that your exact address is included.

You may also see the tool described as the Con Ed power outage map, ConEd outage map, or Con Ed outage map. These names generally refer to the official map used to view reported electric service problems. Map information can change as crews investigate, so check the update information shown on the page.

Check an Outage Status

If you already reported a problem, look for an option labeled Check Status, Outage Status, or a similar phrase. The ConEd power outage status lookup may ask for details that connect you to the affected location. Enter them exactly as they appear on the account or report confirmation.

Depending on the available tool, you may need some of the following:

• The full service address, including apartment or unit information.
• The name shown on the utility account.
• An account detail or report reference associated with the location.
• Contact information supplied when the outage was reported.

The Con Ed power outage status page may show whether a report was received, whether the problem is being assessed, and whether restoration information is available. If an estimated restoration time appears, treat it as an estimate rather than a deadline. Weather, access, equipment damage, and additional field findings can change the information.

A ConEd map outage lookup or Con Ed map outage lookup may show a nearby incident without displaying the status of your individual report. Use the separate status-check option when you need information tied to your address.

Report a Power Outage

Do not assume that a nearby map marker means Con Edison has a report for your location. If your power is out, use the official Report an Outage option on {site}. Follow the prompts and confirm the affected service address carefully.

Have the account name, service address, apartment or unit, and a safe contact method ready. If you do not have account information, the reporting tool may offer another way to identify the location. Provide only information requested through the official reporting process.

An official telephone reporting option may also be available in the verified contact block on this page or in Con Edison’s outage information. This can help when the map or online form will not open. Automated prompts may request the service address, account details, or the type of power problem.

After submitting the report, save any confirmation or reference information shown. Check that the address is correct before closing the page. If the report cannot be matched to your location, start again and enter the service details exactly as listed on the account.

Understand the Map Symbols

Map symbols group outage information by location. A marker may represent one incident, several related reports, or a cluster that becomes more detailed as you zoom in. Select a marker to read its information panel rather than relying only on its size, shape, or color.

Common map details may include:

• An outage count, which may refer to incidents in the selected area.
• An affected-customer figure, which estimates how many customer locations are associated with an outage.
• A shaded area or boundary showing the approximate location connected to the incident.
• A status label describing the current stage of assessment or restoration work.
• An update indicator showing when the displayed information was last revised.

A boundary is not necessarily a precise line between addresses with and without power. Likewise, an affected-customer count is not a list of individual homes. Zoom in, inspect the selected marker, and use the address-based status tool for a more specific check.

What to Do If the Map Does Not Load

First, refresh the page once and allow it time to finish loading. If the map area remains blank, close the browser tab and reopen the official outage section. Avoid repeatedly submitting the same report while the page is stalled.

Try these steps:

1. Check whether another page loads on the same connection.
2. Switch between mobile data and a trusted Wi-Fi connection if both are available.
3. Try another current browser or a private browsing window.
4. Turn off a content blocker for the page, then reload it.
5. Clear the browser’s temporary site data if the same error continues.
6. Restart the phone or computer and try the official map again.

If the ConEd power outage map still does not open, use the verified official telephone reporting option instead. If you already reported the outage, keep your confirmation details and retry the Con Ed outage map later for status information.

Power Emergency and Safety Guidance

Stay away from downed wires, damaged poles, sparking equipment, open electrical cabinets, and standing water near electrical equipment. Do not touch a wire or anything in contact with it. Keep children and pets away, and warn others from a safe distance.

Do not approach damaged equipment to inspect it, move it, or take a closer photograph. A wire can be energized even when it is quiet, does not spark, or appears insulated. Do not drive over a fallen wire.

Use Con Edison’s official emergency reporting channel for downed wires, electrical damage, or another utility hazard. If there is immediate danger, fire, injury, or a threat to life, move to a safe location and contact local emergency services. The outage map is an information and reporting tool; it is not a substitute for emergency help.