Eversource Power Outage Map for Connecticut

Open the Eversource Connecticut Outage Map

Open {site} and look for the Outages or Outage Map section. Choose Connecticut if the site asks you to select a state or service area.

The official Eversource power outage map for Connecticut may open with a statewide view. Zoom in to see towns, neighborhoods, and affected areas. If a location menu appears, confirm that Connecticut is selected before relying on the results.

Map details can change as customers report outages and crews assess damage. Refresh the page if it has been open for several minutes, especially during a large storm.

Check an Outage Near Your Address

Use the map search box if one is available. Enter the service address, town, or ZIP code, then select the matching result. Check the spelling and location carefully when towns or streets have similar names.

1. Search for your address or general location.
2. Zoom in until you can identify the correct area.
3. Select the outage marker, shaded area, or town summary.
4. Read the reported customer count, status, and available restoration details.

The Eversource power outage map Connecticut view may group several outages together when you are zoomed out. A marker can therefore represent a wider area rather than one building. Zooming in may separate that group into smaller incidents.

An outage shown nearby does not always confirm that your exact address is included. Compare the displayed boundary or location with your service address. If your power is out but the map does not show your address, report the outage directly.

Understand Outage Status and Restoration Updates

Outage labels describe what Eversource currently knows. A newly reported incident may have limited details until the problem is assessed. A crew status may show that the outage is reported, being evaluated, assigned, or under repair. The wording can vary on the live map.

The reported outage count is generally a count of affected customers, not necessarily a count of individual people or buildings. Counts can rise or fall as reports arrive, damaged sections are isolated, or some customers regain service.

An estimated restoration time is an estimate, not a guarantee. It may be unavailable while crews inspect the problem. It can also change when weather, access, additional damage, or repair work affects the response. Check the incident again later for the latest posted update.

If the map says service has been restored but your location still has no power, check whether nearby properties have electricity. Then report your continuing outage so Eversource knows that your address may be part of a separate problem.

Report a Power Outage

Do not assume that another customer has already reported your outage. From {site}, open the outage reporting section and follow the prompts. Use the verified reporting contact displayed on this page if the online option is unavailable.

Have the service address ready. The reporting process may also ask for information that identifies the account or service location. Enter only information requested through an official Eversource channel.

Before reporting, check your breaker panel only if it is safe and dry. If just one room is affected, a tripped breaker may be the cause. If the whole property and nearby buildings are dark, report the outage. Never approach electrical equipment that is wet, damaged, sparking, or unusually hot.

After submitting the report, keep any confirmation shown on the screen. It can help you recognize that the report was received, but it does not guarantee a restoration time.

What to Do if the Outage Map Is Not Working

Heavy traffic, weak mobile service, browser settings, or an old page can keep the map from loading. Try these basic steps:

• Refresh the page once and allow extra time for the map to appear.
• Close other browser tabs or apps that are using data.
• Turn off a browser content blocker for the page, then reload it.
• Try a private browsing window or another browser.
• Switch between mobile data and a safe available Wi-Fi connection.
• Search by town if the full street address does not return a result.

If the interactive map still fails, look on the official Eversource site for outage summaries, service alerts, or the outage reporting page. Use the verified contact information shown above this article when internet access is too limited for the map.

With a weak connection, avoid repeatedly loading the full statewide view. Open the page once, search for your location, and save important status text or a screenshot for later reference. Remember that saved information can become outdated, so check again when your connection improves.

Power Emergency and Safety Guidance

Treat every fallen or hanging wire as energized. Stay far away, keep children and pets back, and do not touch the wire or anything in contact with it. Water, fences, trees, and vehicles can carry electrical current.

Report downed lines, damaged electrical equipment, sparks, smoke, or a strong burning smell through the official hazardous-condition channel. Contact emergency services immediately when there is a fire, a life-threatening injury, or an immediate danger to people or property. Do not wait for the outage map to update.

If a wire falls on a vehicle, occupants should generally remain inside and avoid touching the vehicle and ground at the same time while help is requested. Leave only if staying creates a greater immediate danger, such as fire, and follow instructions from emergency responders.

The outage map is a status tool, not an emergency alert service. Use it to follow an ordinary outage, but rely on emergency responders and official hazard-reporting options when safety is at risk.