Contact Xbox Customer Support

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Looking for Xbox customer service phone number? In this article, Telecomlogin teaches you how to contact Xbox easily and quickly with step by step guide. There are more than seven ways to contact including toll-free support helpline, email, live assistant, live chat, live person real human, and others.

Ways to Contact Xbox Customer Service

Phone Number

800-469-9269 Customer service
Average Wait: 2 mins
Hours: Mon-Fri 9am-5pm EST
Best time to call: 8:45 am
To Talk to Live Person: Press 2, then 4, then 0#, 0#, 0#

Xbox hours of operation

Monday – Friday 6am – 10pm Pacific time
Saturday – Sunday 7am – 6pm Pacific time

Contact by Email Support

Xbox does not have a customer service email address. Alternatively, you can call them on their customer care center number, through live chat or discuss your problems in the community.

Virtual Agent

To get connected with Xbox virtual agent, go to, select product from the list.

  • Xbox One
  • Xbox 360
  • Xbox Windows 10
  • Games
  • Mixer
  • Billing
  • My Account

After clicking the area of support, Microsoft’s virtual support agent area will appear. To start your conversation, click “Get Started” button.

Live Chat

To chat with Xbox live person, to go contact page and click the chat link A Microsoft sign in window will appear. You just need to login to your account to start the conversation with customer support agent on chat.

Support resources

  • Error & Status Code Search
  • Repair and service center
  • Manuals and warranty info
  • Post on the Community Support Forums
  • Chat with a volunteer from the community
  • Contact Xbox

Information Source

Contact Xbox Support

Xbox One Support | Xbox 360 Support | Xbox Live and Billing Support

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