Zions Bank Contact Information

Looking help for Zions Bank personal, savings, checking account, loan, or online banking? This is Telecomlogin’s educational guide, where you can find everything you need to know about Zions Customer service. Learn how to login to Zions Bank with step by step guide.

There are more than six ways to get in touch with customer service department. Phone numbers, toll-free number, email support, live chat, live person real human, fax, and others. No matter what the issue is, the Zions Bank support agent will address your concerns immediately. You can ask questions regarding telephone banking, online banking, bill payments, password reset, login issues, opening an account, credit and debit card, or any other question or complaint.

Phone Numbers

Toll-Free: 800-974-8800 customer service
Local: 801-974-8800
Online Banking Inquiries 800-840-4999
Contact Center number 855-662-9205

Hours: Monday to Saturday from 7 a.m. to 8 p.m. MT.

Menu Options

• Existing account or loan PRESS 1
• Lost or Stolen Credit Card, Purchase Alerts PRESS 2
• Transfer Funds or Make a Payment PRESS 3
• For Online Banking PRESS 4
• Other Services PRESS 5
• To talk to a customer service representative PRESS 0

Other Toll-Free Customer Numbers

24-Hour Telephone Banking

800-974-8800
Local: 801-974-8800
Business Hours 24/7

Online Banking and Bill Pay Enrollment

800-840-4999
Monday to Saturday from 7 a.m. to 8 p.m. MT.

Online Banking Password Resets

800-840-4999 Menu Options
Monday to Saturday from 7 a.m. to 8 p.m. MT.

Help Opening an Account

866-761-8349
Local: 801-974-8800
Monday to Friday from 8 a.m. to 6 p.m. MT.

Credit and Debit Card Support

888-758-5349
Local: 801-974-8800 Menu Options
24/7

Existing Loan Customer Service

801-974-3900
Monday to Friday from 8 a.m. to 6 p.m. MT.

Apply for Personal Loan

800-789-5626
Local: 801-974-8800
Monday to Friday from 8 a.m. to 6 p.m. MT.

Media Relations

801-844-7979
(Monday to Friday from 8 a.m. to 5 p.m. MT.)

Email Support

Zions Bank email helpdesk is another convenient way to get in touch with support representatives. The helpdesk agent will reply your email within 12 hours after receiving your email message. To send a secure email, go to https://www.zionsbank.com/global/popups/send_secure_email/, and fill the form by providing your name, email address, phone number and other required information.

To Contact Zions Bank by email, follow these simple steps.

First of all, Sign into your Online Banking account.
Select the Home tab.
Select Send Secure Message.
Enter required information
Write the message you’d like to send.
Click Preview.
Click Edit if you’d like to make changes
Finally, Click Submit to send the message.

Mailing Address

You can send deposits and general correspondence to the following locations:
Zions Bank
P.O. Box 30709
Salt Lake City, UT 84130

For overnight delivery, send deposits to:
Zions Bank
One South Main Street
Salt Lake City, UT 84133

Information Source

Contact Zions Bank
https://www.zionsbank.com/personal-banking/contact-us/

What “bank co” may mean

“Bank co” is usually a shortened form of “bank company.” If those words appear beside Zions Bank on a statement, check, direct-deposit form, or account screen, do not assume they identify a different account or a separate customer service department.

First, read the full name shown on the document. Then compare the last few digits of the account with your own records. Also check the date and transaction description. A shortened name may simply be the label used by another bank, an employer’s payroll system, or a payment processor.

If you do not recognize the entry, avoid searching for a contact from an advertisement or replying to a message about it. Sign in through the Zions Bank site by entering zionsbank.com yourself, then open the account activity and look for the complete transaction details. Keep the date, description, and reference number ready when asking the bank to identify it.

How to confirm that you are dealing with the correct bank

Use a recent statement, the back of your bank card, or the secure area of your existing account to confirm the institution’s name. Do not rely only on a logo, caller ID, text message, or search result. Those details can be copied or misleading.

If someone claiming to represent the bank contacts you, do not provide a password, one-time security code, card PIN, or full card number. End the conversation and start a new contact through a source you already trust.

Before contacting the bank, collect:

• Your name as it appears on the account.
• The last few digits of the affected account or card.
• The date and exact wording of the unfamiliar entry.
• Any reference number shown with it.
• A screenshot, with sensitive details covered, if the wording disappears after you leave the screen.

If the entry involves a company you recognize, ask that company what name it uses on bank statements. If it still cannot explain the wording, ask Zions Bank to identify the transaction and tell you whether the account needs protection.