Community Bank Services

Manage your online banking account with Community Bank anytime and anywhere using your mobile device through their online portal www.yourcommunitybank.com. Access your account using only your online banking ID. Online banking is convenient, fast, and safe. Using your account you can check your balances and account history, make fund transfers, and review transaction history. You can also arrange loan payments, check loan balance, update your account profile, and receive or send messages to Community Bank representatives.

If you don’t have an account for yourcommintybank.com, making one is easy. Click on the “Enroll” button to start the enrollment process. Before providing your personal information necessary for your account enrollment you must first agree to the service agreement. You can view the full service agreement when you click on the link title “Online Banking Service Agreement” and click on the “I Agee” button to continue with the enrollment. You will need to provide your social security number, Community Bank account number and email address. After that, you are required to provide the following personal information:

• Full Name
• Citizenship
• Birth Date
• SSN
• Email address
• Complete Home Address

Once your enrollment is accepted, you will receive an confirmation email containing a link. You must access the link within the confirmation email using the same computer and browser used to complete the enrollment. You will have one hour to access the link and confirm your Community Bank enrollment. You may also confirm your enrollment by calling the telephone number 1-866-944-2004 or by visiting their Financial Center.

YourCommunityBank Online Banking Features

• Pay Bills
• Paperless Statements
• Mobile Banking and Deposit
• External Bank Transfers
• Send Money
• Set up custom email and text alerts
• Check Account Balances and Transaction History

Make sure to download the YCB Mobile App on your Android or Apple devices. Using your Internet-enabled mobile device you will experience banking like never before.

If you have problems or concerns about your Community Bank online account, you may contact their Customer Service Representatives by dialing the number 812-981-7750 and 1-866-944-2004 (Toll Free). You may also send them a request form by click on the Contact Us link and fill in your personal information. Click on the Continue button to send your request. Live online help is also provided, simply click on the small icon on the top right-hand corner of the page to gain access. The live help is available Monday to Friday from 8:30 a.m. to 5:00 p.m. EST.

How to activate a Community Bank debit card

Start with the activation instructions attached to the new card. Use the phone number printed on the activation sticker or shown on the card carrier. Do not use a number found in an unverified search result, because several unrelated banks use the Community Bank name.

Have the card, the account holder’s identifying information, and the personal identification number available. The automated system may ask for card details and information used to confirm your identity. Follow the prompts, then make a purchase using the personal identification number if the instructions say this is needed to finish activation.

If there is no sticker, sign in through communitybank.net and look for card controls, card management, or activation. You can also call the number printed on the back of the card. If activation fails, check that:

• You entered the new card’s details, not those of an expired card.
• The bank has your current phone number and address.
• The card is not locked in online banking.
• You are contacting the bank whose full name appears on the card.

Choose the correct Community Bank

Community Bank, N.A., First Community Bank, Community Bank & Trust, New York Community Bank, Sound Community Bank, and Two Rivers Community Bank are separate institutions. A card issued in Baytown, Texas may also belong to a different bank from the one described on this page.

Use only the activation instructions supplied with your card or the official site named on your statement. This applies to Visa cards as well as other debit cards. If the card was received unexpectedly, do not activate it; contact the issuer using information from a statement or the back of a card you already trust.

Reset an online banking password

On the sign-in screen for the exact bank named on your statement, select the option for a forgotten password or sign-in help. Enter the requested user ID and identity details, then use the verification code or reset message sent to the contact information already on file.

If the code does not arrive, check blocked messages and confirm that you selected the correct Community Bank. After repeated failed attempts, stop guessing so the account is not locked further. Use the bank’s official recovery process or the contact details on your statement or card. The same steps generally apply when searching for a Community Bank, N.A. or First Community Bank password reset.

Pay a Community Bank credit card issued by Synchrony

First check the front and back of the card or a recent statement for the issuer and payment instructions. If Synchrony is named as the issuer or account servicer, manage the payment through Synchrony’s account service rather than the Community Bank debit-card portal.

Sign in to the issuer account, select the payment option, choose the bank account to use, and review the payment date and confirmation before submitting. If you cannot sign in, use the issuer’s password-recovery option. Keep the confirmation until the payment appears in account activity.