Shop My Navy Exchange

Access your NavyExchange account by clicking the “Sign In/Register” link located at the top-right hand corner of the NEX homepage and enter your email and unique password through www.mynavyexchange.com.  Choose form a variety of products such as women’s clothing, electronics, men’s and kid’s apparel, home products, kitchen ware, shoes, hand bags and a lot more. Get amazing deals and product coupons when you shop at NEX.

Don’t miss out on great deals and weekly sales by checking your account at mynavyexchange.com frequently. Browsing for products is made easy using the menu bar to access the products according to category that you want to check. Having trouble finding NEX stores, worry no more by using the website’s store locator and find the Navy Exchange store near you.

Using your military star account you can get the product that you ordered, through standard shipping, for free. Make sure to purchase a product that costs more than .95 for free shipping. To honor you of your military service for the country, all of the products you purchase from my Navy Exchange are tax-free so you can get the most out of your bucks. If you are a member or dependent of a US military or Department of Defense personnel and you do not have an NEX online account, you can register today and take advantage of the great deals and privileges offered by NEX for men and women who are related in US defense force.

To start your registration process, first you are going to click the “Sind In/Register” link and provide the following personal information:

• First name and last name
• DOD ID number
• Valid email
• Email confirmation
• Unique Password
• Password Verification

Click the “Submit” button after your completed the requirements.

If you have problems or concerns you may contact them at 877-810-9030. You can also send emails by clicking the “Contact Us” link and provide your personal details together with your message. Your message will be attended immediately and will be responded accordingly.

How to change your account password

Go to the company’s official website and open the sign-in page. If you know your current password, sign in and look for account, profile, security, or password settings. Choose the password option, enter your current password, and then enter the new password twice. Save the change before leaving the page.

Use a password that you do not use for email, banking, or other accounts. If the new password is rejected, check the rules shown on the screen. The site may require a certain length or a mix of letters, numbers, and symbols.

After changing the password, sign out and sign in again to confirm that it works. A phone or browser may keep filling in the old password, so update the saved login when prompted.

Reset a forgotten password or fix a failed change

If you cannot sign in, select the forgotten-password option on the sign-in screen. Enter the email connected to the account and follow the instructions sent to that address. Check spam or junk folders if the message does not appear.

Use only the newest reset message. Requesting several messages can make earlier reset instructions expire. Complete the reset in the same browser when possible, and avoid closing the page until the new password is accepted.

If you no longer have access to the account email, or the reset message never arrives, use the customer-service contact option on the company’s official website. Have your name, account email, and proof of eligibility ready. Do not send your current or new password in a message.

How to change your phone number

Sign in and open the account or profile area. Look for personal information, contact information, or communication settings. Replace the old phone number, review the digits carefully, and save the update. If a verification code is sent, enter it to finish the change.

If the old number is used for sign-in verification and you cannot receive a code, look for another verification method, such as the email already connected to the account. If no alternative appears, contact customer service and explain that the old number is unavailable.

Before asking for help, gather information that can identify the account without sharing a password. This may include your account email, full name, old phone number, and new phone number. After the update, sign out and return to the profile page to confirm that the new number was saved.