USPS Informed Delivery Sign In: How to Access Your Mail Preview

To sign in to USPS Informed Delivery, open the official USPS site, choose Informed Delivery, and enter the username and password for your USPS.com account. After the informed delivery login succeeds, the dashboard shows the USPS mail preview and available package information for your address.

Where do I sign in to USPS Informed Delivery?

Open {site} and select Sign In. Use the official USPS page rather than a sign-in link from an unexpected email or text message.

The sign-in page asks for your USPS.com username and password. Informed Delivery does not require a separate set of credentials if the service is already connected to your USPS.com account.

After signing in, look for the Informed Delivery dashboard. A mail preview is a grayscale image of the address side of certain letter-size mailpieces processed by USPS equipment. Not every item receives an image, so the dashboard may also show a message saying that a mailpiece is arriving without displaying its picture.

How do I complete the USPS Informed Delivery sign in?

1. Open {site} in the browser on your phone, tablet, or computer.
2. Select Sign In and enter the username for your USPS.com account. A username may be different from the email address connected to the account.
3. Enter your password carefully. Check capitalization and remove any space inserted before or after the password.
4. Complete any security prompt shown on the page. If USPS sends a verification code, enter the current code before it expires.
5. After the account page opens, select Informed Delivery or its dashboard.
6. Choose the Mailpieces area to review available letter images. Check the Packages area separately for package updates.

If the page repeatedly returns to the sign-in screen, close extra USPS tabs and try again in one browser tab. Allow required cookies, turn off autofill temporarily, or use a private browsing window. On a shared device, sign out when finished and do not save the password.

What should I do if I forgot my USPS username or password?

Select the recovery option on the USPS sign-in page that matches the missing credential. Username recovery and password reset are separate processes, so choose the username option if you do not know the account name.

1. Enter the email address requested by the recovery form.
2. Check the inbox connected to the USPS.com account, including spam, junk, and filtered folders.
3. Open only the most recent recovery message. An older reset link or code may no longer work after a newer request.
4. Follow the prompt to recover the username or create a new password.
5. Return to the official sign-in page and type the recovered username and new password instead of relying on saved credentials.

If no recovery message appears, confirm that the email address was entered correctly and wait a few minutes before making one more request. Search the inbox for USPS messages and check whether the mailbox is full or automatically forwarding mail. If the account uses an old or inaccessible email address, use the account-help choices shown by USPS rather than creating several accounts for the same address.

Why did my USPS Informed Delivery daily email not arrive?

A missing daily email does not always mean the USPS Informed Delivery account has stopped working. Sign in to the dashboard first; the USPS mail preview may be available there even when the email was delayed or filtered.

• No preview was produced: USPS may not have an image to include, or no eligible letter-size mail was processed for that delivery day.
• The message was filtered: Check spam, junk, promotions, updates, and any inbox rules that move automated mail.
• Email notifications are disabled: Review the Informed Delivery notification settings and confirm that daily digest emails are selected.
• The saved email address is wrong or old: Check the email listed in the USPS.com profile and correct it through the account settings if necessary.
• The inbox rejected the message: A full mailbox, blocked sender, or strict workplace filter can prevent delivery.
• Account or address details changed: Review the profile after moving or changing account information. Informed Delivery eligibility and enrollment are tied to the delivery address.

The email is a convenience, not proof that every pictured item will arrive that day. Processing images and physical delivery are separate steps. Use the dashboard for the current account view, and allow normal delivery time before reporting a mailpiece as missing.

How does USPS Informed Delivery identity verification work?

Identity verification confirms that the person enrolling is connected to the address whose mail preview will be displayed. USPS may offer an online verification process or direct the applicant to an in-person process, depending on the information it can verify and the choices presented during enrollment.

Before starting, have the following ready:

• Your full name as it appears on reliable records.
• Your complete residential delivery address, including any apartment or unit number.
• Access to the email address connected to the USPS.com account.
• A mobile device or other information requested by the secure verification screen.
• An acceptable photo ID if the instructions require in-person identity verification.

Enter personal details exactly and answer only questions you recognize. Do not guess repeatedly if the system cannot verify the information. Follow the alternate verification instructions displayed by USPS, and note any barcode, confirmation number, deadline, or identification requirements before leaving the page.

If verification succeeds but the mail preview remains unavailable, sign out and sign back in, then confirm that Informed Delivery is enrolled for the correct address. If the address is listed as ineligible or the verification process cannot be completed, use the help option presented within the official USPS enrollment or account page.