UMN.edu Login and Account Access Help

To access your University of Minnesota account, open {site}, choose the service you need, and continue to the official UMN sign-in screen. Enter your UMN Internet ID and password, then complete Duo authentication if your account requires it.

An Internet ID is the username assigned to a University of Minnesota account. Access to MyU, email, Canvas, and other systems depends on the user’s role and account permissions.

Where is the official UMN login page?

Start from the University of Minnesota’s official site instead of following a sign-in link from an unexpected email or text. Select the appropriate account or service link and confirm that the resulting page is branded University of Minnesota.

Before entering credentials, inspect the browser address bar. The University identifies its legitimate central login host as login.umn.edu. A page can copy UMN colors and logos, so appearance alone does not prove that it is genuine.

• Make sure the address belongs to the umn.edu domain.
• Watch for misspellings, extra words, or an unrelated domain before umn.edu.
• Do not proceed if the browser displays a certificate or security warning.
• Avoid search advertisements and unofficial pages claiming to provide an umn edu login.

How do I log in to my UMN account?

The UMN sign-in process uses an Internet ID and password. Current students, faculty, and staff are also required to use Duo Security, a form of multi-factor authentication that asks for another proof of identity after the password.

1. Open the UMN service you are authorized to use and select its Sign In option.
2. Confirm that the central University of Minnesota login screen has opened.
3. Enter your Internet ID in the username field. Do not substitute a personal email address unless the specific service instructs you to do so.
4. Enter your UMN password and select Sign In.
5. If Duo appears, approve the request or use another authentication method already registered to your account.
6. Wait for the requested UMN service to reopen. Seeing a successful central sign-in does not give an account access to systems for which it lacks permission.

Never approve a Duo request that you did not initiate. An unexpected request can mean that someone else has obtained or guessed your password.

Why can’t I sign in to my UMN account?

A failed umn.edu login can result from incorrect credentials, saved browser data, an account restriction, a service problem, or Duo authentication trouble. Check the exact error before repeating the attempt.

• Retype the Internet ID and password carefully. Check capitalization and make sure a password manager has not inserted credentials for another account.
• Close and reopen the browser. If the page keeps returning to sign-in, clear its cookies and cache or try a private browsing window.
• Try a current version of another supported browser. Disable only the extension that appears to interfere with the page.
• Check the official UMN system-status information when several University services fail at the same time.
• If Duo Push does not appear, open Duo Mobile directly, check the phone’s connection and notifications, and look for another registered authentication option.
• If the account reports that it is locked or disabled, stop guessing. Contact Technology Help so staff can check the account’s status.

Do not repeatedly approve Duo prompts while troubleshooting. Refresh the sign-in page and begin a new attempt that you recognize.

What do I do if I forgot my UMN password or Internet ID?

The official UMN login screen includes separate recovery choices for a forgotten Internet ID and a forgotten password. Self-service recovery requires access to a valid alternate email address already recorded on the account.

1. Open the official University sign-in screen for a UMN service.
2. Select Forgot Internet ID or Forgot Password beneath the matching field.
3. Enter the alternate email address requested by the recovery page and submit it.
4. Check that alternate mailbox for the Internet ID or temporary password sent by UMN.
5. Return to the UMN service by opening it again rather than using the browser’s Back button.
6. Sign in with the recovered Internet ID or temporary password. If a temporary password was issued, follow the prompt to create a new password.

If no usable alternate email is on file, the email never arrives, or self-service recovery cannot verify the account, contact Technology Help. Password resets that require staff identity verification cannot be completed through UMN’s email or chat support.

How can I tell whether a UMN sign-in prompt is safe?

A legitimate UMN login request should follow an action you just took and should open on the University’s verified domain. Messages that create urgency, mention restrictions on an account, or ask users to “validate” credentials can be phishing attempts.

• Check the full destination before selecting a link in a message.
• Never send a password, temporary password, or Duo bypass code by email or text.
• Use a unique UMN password that is not shared with personal accounts.
• Reject and report any Duo prompt you did not initiate.
• Completely sign out and close the browser after using a shared or public device.

If credentials were entered on a suspicious page, change the UMN password through the official account tools immediately and contact Technology Help. Also change passwords on non-UMN accounts if the same password was reused.

How do I contact UMN Technology Help for login assistance?

University of Minnesota Technology Help provides online and in-person support, with channels and availability varying by campus. Use the verified contact block on this page for current contact details; users who cannot sign in should choose an option that does not require account access.

The online Technology Help request form requires sign-in and is limited to eligible current students, staff, and faculty. UMN also identifies chatbot, telephone, email, and campus-specific in-person assistance, but password resets requiring identity verification are not performed through email or chat.

Before requesting help, have your name, Internet ID if known, campus or University affiliation, device type, browser, affected UMN service, exact error message, and the steps already tried. Never include a password, temporary password, or Duo code in a support request.