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UGG USA Customer Service Phone Number

Updated 2026-08-25 · 976 words

The official UGG customer service phone number for the USA appears in the verified contact block on this page. Use that displayed number to contact UGG customer service in the United States right now.

Do not rely on a number copied from a search summary, social media post, directory, or old message. Support details can change, and unofficial listings may connect you to the wrong organization.

What is the official UGG customer service number in the USA?

Find the verified UGG USA customer service phone number in the contact block above this article. Before calling, compare the company name and country shown in that block so that you do not accidentally use contact details for UGG in Canada, Europe, Australia, or another region.

UGG customer service USA searches often use several phrases for the same contact, including “UGG customer service phone number USA,” “UGG customer service number USA,” “UGG USA customer service phone number,” and “UGG USA customer service number.” The verified block is the source to use regardless of which phrase brought you here.

The same rule applies when searching for the UGG customer support phone number USA, UGG customer support number USA, UGG phone number USA, or UGG contact number USA. If the number in another source differs from the verified contact shown here, return to the company’s official website and check the Customer Service or Help area before calling.

When is UGG customer service open?

The current verified operating hours and time zone appear with the official contact information above this article. Read both before calling because a listed closing time only makes sense in the stated time zone.

UGG may limit or change customer service availability on holidays. Check the official Customer Service area for a holiday notice on the day you call; do not assume the normal schedule applies. If telephone support is closed, use an official online contact option or call during the next displayed service period.

For a less rushed call, avoid waiting until shortly before the listed closing time. UGG does not guarantee that every issue can be completed in one conversation, especially when an order, return, account, or website problem requires review.

How do I reach the right UGG support team?

Call the verified UGG USA customer service number and listen to the complete recorded menu. Phone prompts can change, so choose the option described by the recording instead of relying on an old sequence of keypad numbers.

  1. For sign-in trouble, choose the account or online-account option if the current menu offers one.
  2. For an existing order, select the option for orders and keep the order number ready.
  3. For a return, choose returns or order support, depending on the choices announced.
  4. For questions about an item, select product help or ask the first representative to route the call.
  5. For checkout, page-loading, or other site errors, choose website help if offered; otherwise explain that the problem occurs on the UGG site.

If none of the recorded choices matches your issue, use the general customer-service route. Briefly name the subject at the start of the call, such as “account access,” “existing order,” “return,” “product question,” or “website error.”

What information should I have ready before calling UGG?

Having a few non-sensitive details ready helps UGG USA customer support locate the relevant record and understand the problem.

  • Your order number, if the question concerns an order or return.
  • The email address used for the order or UGG account.
  • The item name, style, color, and size when asking a product question.
  • The date of the order or the date the problem began.
  • A short description of what happened and what you expected to happen.
  • The exact error message shown on the screen, if there is one.
  • The device and browser used when reporting a website problem.

Do not send or read out your account password. Do not provide a one-time verification code unless the official UGG process clearly requires it while you are completing an action you initiated. If a caller unexpectedly asks for highly sensitive information, end the call and verify the number again through UGG’s official site.

How else can I contact UGG customer service?

Open the company’s official website and go to the Customer Service or Help area. UGG’s official US support resources include live chat, an email contact option, frequently asked questions, order-status help, and care information when those choices are displayed.

Use live chat for a conversation when telephone support is unavailable. Use the official email option when the issue is not urgent or when a written explanation is useful. Keep a copy of the message and any confirmation UGG provides, but do not assume a response time unless the current official page states one.

The help resources may resolve common order, return, product-care, or account questions without an agent. Make sure the page is set to the United States before following instructions because support methods and policies can differ by country.

How do I reset my UGG account password?

Go to the official UGG site and select the sign-in or account option. On the sign-in screen, choose the password-recovery option shown there.

  1. Enter the email address associated with the UGG account.
  2. Submit the password-reset request.
  3. Check that email account for UGG’s reset message.
  4. Open the message and follow its instructions to create a new password.
  5. Return to the official sign-in page and try the new password.

If the message does not arrive, check the spam or junk folder and confirm that the entered email address is the one used for the account. Avoid submitting many requests in quick succession because an earlier reset message may no longer be the one you should use.

If you cannot access the account email, or the verified recovery process still fails, contact UGG USA customer support through the official telephone, chat, or email option. Explain the access problem without disclosing your current or previous password.