Uber Login: How to Sign In to Your Account
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For an Uber login, open the Uber app or {site}, choose Log in, and enter the phone number or email address connected to your rider account. Follow the prompt to enter your password or the verification code Uber sends you.
Where do I log in to my Uber account?
Use the Uber rider app for the usual mobile sign-in. If you cannot use the app, open {site} in your phone’s browser and choose the rider login option.
Uber may also offer a mobile web sign-in page. Start from Uber’s official site instead of typing or following an unfamiliar address. This helps you avoid unofficial pages that may imitate the Uber login screen.
- Rider account: Use the Uber app or the rider sign-in option on Uber’s site.
- Driver or delivery account: Use the Driver app or choose the driver sign-in option on the official site.
A rider account and a driver account may use the same contact details, but the apps and account areas serve different purposes. If you are trying to request a ride, make sure you are in the Uber rider app rather than the Driver app.
How do I complete an Uber account login?
Have access to the phone number or email address linked to your Uber account before starting. Uber may ask for a password, a one-time verification code, or another identity check depending on the account and sign-in attempt.
- Open the Uber rider app or the official Uber website.
- Select Log in or Sign in, then choose the rider account option if Uber asks what type of account you have.
- Enter the phone number or email address associated with your existing Uber account.
- If you enter a phone number, include the correct country code and check every digit before continuing.
- Enter the password or one-time verification code requested on the screen. A one-time verification code is a temporary code used to confirm that you control a phone number or email address.
- Complete any additional security prompt shown by Uber.
- Confirm that the app or website opens your existing rider account rather than starting a new registration.
Do not repeatedly request new codes without checking which code is newest. A later request may make an earlier code unusable.
Should I sign in to Uber with my phone number or email?
Enter the phone number or email address already connected to your Uber account. Uber uses that information to identify which account you are trying to access.
- Use your phone number if that is how you normally sign in and you can receive messages on it.
- Use your email address if it is linked to the same account and the login screen offers email as an option.
- Check the country code when using a phone number, especially after traveling or changing your mobile service.
If you are unsure which detail is linked, check old Uber messages or receipts for the email address that received them. You can also check whether your phone’s password manager saved an Uber username. Do not create another account merely because the first identifier fails; a second account can make it harder to locate the original account information.
If you changed both your phone number and email address, the normal self-service login may not be enough. Use Uber’s account-access help process and provide only the information requested through the official support channel.
What should I do if I forgot my Uber password?
Select the password-reset or Forgot password option shown during the Uber account login process. Enter the contact detail associated with the account, then follow the reset instructions Uber sends or displays.
Create a new password that you do not use for another account. If a password manager fills an old password automatically, remove the filled text and enter the new password yourself. After resetting it, return to the official Uber login screen and try again.
If no reset message appears, check the spam or junk folder, confirm that the email address was typed correctly, and search the inbox for recent messages from Uber. Never send your password or a verification code to someone claiming that it is needed to recover the account.
What should I do if the Uber verification code never arrives?
First confirm that the displayed phone number or email address belongs to you and is spelled correctly. For a phone number, verify the country code and make sure your device has mobile service and can receive messages.
- Wait for the current request to finish instead of tapping repeatedly.
- Check blocked-message settings, spam filtering, and whether the phone can receive other messages.
- If the code was sent by email, check spam, junk, and filtered folders.
- Request another code only through the Uber login screen.
- Use the newest code received, because an earlier code may no longer be accepted.
- If the app remains stuck, close and reopen it or try the official web login in your browser.
If you no longer control the listed phone number or email address, stop requesting codes and contact Uber support for account-access help.
How do I fix common Uber login errors?
- Wrong country code: Select the country connected to the phone number, then enter the number again without duplicating the country code.
- Credentials rejected: Check for typing errors and saved passwords that may be outdated. Use the reset option if you cannot confirm the password.
- Code rejected: Enter the newest code exactly as received and request a fresh one if the screen says it expired.
- App will not accept the login: Close and reopen the app, confirm that it is updated through your device’s official app store, or try Uber’s official website.
- Account locked or temporarily restricted: Follow the message displayed by Uber. Do not keep guessing passwords, because repeated attempts may trigger additional security checks.
- Unexpected account details: Sign out and verify the phone number or email used. Contact support if the account information is not yours.
When should I contact Uber support about login problems?
Contact Uber support when self-service steps cannot restore access, especially if you no longer control the linked phone number or email, the account appears compromised, the displayed account is not yours, or Uber says the account is disabled or restricted.
Use the Help section in the Uber app if you can open it. Otherwise, use the Help or account-access area on Uber’s official site and choose the issue that matches your situation. Describe the exact error, the sign-in method you tried, and whether you still control the linked contact details.
Provide verification information only inside Uber’s official support process. Uber may need to confirm account ownership, but account recovery is not guaranteed and the required checks can vary by case.
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