Uber Delivery App: Login and Support Guide

The official Uber delivery app is available from the Apple App Store and Google Play under the Uber Eats name.

Sign in with the phone number or email address connected to your existing Uber account, then use the app’s Help section if login, delivery status, or account settings are not working.

How do you get the Uber delivery app and sign in?

Use the official app store built into your phone. Avoid download pages in search results, since unofficial installation files may be outdated or unsafe.

1. Open the Apple App Store on an iPhone or Google Play on an Android phone.
2. Search for “Uber Eats.” Confirm that the listing identifies Uber as the developer.
3. Install the app, open it, and allow any essential prompts needed to continue.
4. Enter the phone number or email address connected to your Uber account.
5. Complete the password or verification step shown on the screen.

An existing Uber account may work across Uber apps, so try the same account details before creating another account. A verification code is a temporary code sent to confirm that you control the phone number or email address on the account.

Where do you find delivery status and the main screens?

The exact tab names and positions can change with the phone, app version, and account. Look at the navigation bar near the bottom of the Uber delivery app and the profile or account icon near a corner of the screen.

• Home or Browse: The starting screen for searching and viewing available options.
• Search: A place to look for a restaurant, store, item, or category.
• Activity or Orders: The area that normally shows current delivery progress and past activity.
• Account or Profile: The area for personal details, settings, payment methods, privacy controls, and Help.

For an active delivery, open its card from the main screen or the Activity area. The status page may show the current stage, available tracking details, and any contact or help choices that apply to that delivery.

What can you do when Uber sign-in is not working?

Start with the recovery option shown on the sign-in screen. Do not repeatedly guess a password, because repeated attempts can make recovery harder.

1. Check that the phone number or email address is typed correctly and belongs to the intended Uber account.
2. Select the forgotten-password or sign-in-help option shown in the app.
3. Follow the prompts to receive a reset message or verification code.
4. Check email spam folders and blocked-message settings if the message does not appear.
5. Request a new code only after waiting briefly, since several requests can make it unclear which code is current.

If the app stays on a loading screen, switch between Wi-Fi and cellular data, close the app fully, and reopen it. Restart the phone if the problem continues. Also open the phone’s app store and check whether an Uber Eats update is available.

If login is rejected after a password reset, avoid creating a second account immediately. Use account recovery or support so Uber can help identify the account connected to the original phone number or email address.

How do you get help inside the Uber delivery app?

Open the Account or Profile area and look for Help. For a problem involving a specific delivery, select that delivery first; this gives the support flow the relevant record.

1. Choose the topic that most closely matches the problem.
2. Read the suggested troubleshooting steps.
3. Select the available option to contact support or submit the issue.
4. Describe what happened, when it happened, and what troubleshooting you already tried.
5. Attach a screenshot if the app offers that option and the image does not expose unnecessary private information.

Have the account email address or phone number, the delivery record, the device type, and the app version ready. Never include a password, full payment-card details, or a verification code in a support message.

How do you reach Uber support outside the app?

If the app will not open or you cannot sign in, open {site} and look for Help or Sign In. The support choices displayed there may depend on the issue, location, and whether you can access the account.

Use web help for login recovery, account access, and written requests when the in-app Help section is unavailable. If a verified phone option appears in the contact block on this page or in Uber’s own support flow, use it for an issue that the displayed instructions say is eligible for phone help. Phone access should not be assumed for every account or problem.

For an immediate safety concern, use the safety option presented in the active delivery screen when available. Contact local emergency services when someone is in immediate danger; ordinary account support is not a substitute for emergency help.

Where are Uber notification and account settings?

Open the Account or Profile area in the app, then look for Settings, Privacy, or Communication options. Labels can differ by app version.

• Notification preferences: Control available alerts and communications associated with the account.
• Personal information: Review the name, phone number, and email address connected to the account.
• Privacy settings: Review available data and privacy controls.
• App permissions: Control what the Uber delivery app can access through the phone’s system settings.

Location permission helps the app use the phone’s location when that feature is needed. Notification permission allows delivery updates to appear outside the open app. Camera or photo access may be requested when attaching an image. Only enable permissions you understand, and remember that disabling location or notifications can limit related features.

After changing a phone number or email address, complete any verification prompt shown by the app. Keep at least one accessible contact method on the account so future sign-in codes and recovery messages can reach you.