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San Francisco Power Outage Status

Updated 2026-08-17 · 911 words

Check the Current Outage Status

Start with the official outage information from the electric utility shown on your bill. For most addresses in San Francisco, this is Pacific Gas and Electric Company, commonly called PG&E.

Open {site} and look for the outage map or outage center. Enter the service address, or use the map to select the affected neighborhood. A service address gives a more useful result than a broad search for San Francisco because nearby buildings may be connected to different parts of the electric system.

  1. Open the official outage map.
  2. Enter the full service address, including the unit number if the form accepts one.
  3. Select the matching location from the results.
  4. Review the outage status, affected area, and available restoration estimate.

The map may group several reports into one outage marker. Zoom in or select the marker to see its details. Do not assume that every marker covers the entire neighborhood.

San Francisco Power Outages Today

For information about a San Francisco power outage today, use the official utility outage map rather than social media posts or an old news report. The official status page is where the utility publishes current notices and changes as crews assess the problem.

An outage record may show:

  • The general affected area.
  • The number of customers associated with the event.
  • The reported or estimated start time.
  • The current stage, such as reported, under assessment, or being repaired.
  • An estimated restoration time when one is available.
  • A notice that service has been restored.

Some details may be unavailable when an outage has just started. Refresh the official map after a short interval instead of relying on a saved screenshot. If the page offers outage notifications, follow its prompts to receive updates for the service address.

Report a Power Outage

If the outage does not appear on the map, report it through the utility’s official outage center. Open {site}, choose the option for reporting an outage, and follow the prompts. The verified contact block on this page may also provide an official reporting method.

Have the following information ready:

  • The service address where electricity is off.
  • The account holder’s name, if requested.
  • Account verification information shown on the bill or account.
  • A description of what is affected, such as the entire building or only one unit.
  • Whether neighboring homes, streetlights, or nearby businesses also appear dark.
  • Any visible electrical hazard, reported separately through the appropriate emergency option.

Report the condition once unless the utility asks for more information or the situation changes. Repeated reports usually do not make restoration faster. Keep any confirmation or outage reference displayed after the report.

Track Estimated Restoration

Return to the outage map and select the same service address or outage marker. Restoration estimates and status changes normally appear in the outage details. If notifications are available, they may also provide updates tied to the account or address.

An estimated restoration time is not a guaranteed deadline. Crews may first need to inspect equipment, identify the damaged section, make the area safe, obtain replacement equipment, or coordinate access. Weather, traffic, underground equipment, and additional damage can change the estimate.

The displayed time may move earlier or later, disappear while the utility reassesses the work, or change to a broader update. Check the status again if the estimate passes and electricity remains off. After the map says service is restored, allow a brief period for the status to update, then follow the steps below if your address still has no power.

If the Outage Is Not Listed

First, check whether the problem is limited to your home, unit, or building. Look for lights in nearby homes and common areas without entering dark or unsafe spaces. Ask a neighbor whether their electricity is also off.

Check the breaker panel only if it is safe and you know how to use it. A tripped breaker may sit between the on and off positions. Do not touch the panel if it is wet, damaged, unusually hot, making noise, or giving off a burning smell. Building residents can also contact the property manager because some failures occur in equipment maintained by the building.

Confirm that the utility has the correct service address. Apartment numbers, similar street names, and map boundaries can produce the wrong result. If the address still has no matching report, submit an official outage report. If the map says the broader outage is restored but your service remains off, report that condition again so the utility knows the address may need separate attention.

Power Emergency and Safety Guidance

Treat a fallen or sagging wire as energized. Stay well away from it, keep other people and animals back, and do not touch anything the wire contacts. Water, fences, trees, vehicles, and metal objects near damaged electrical equipment may carry electricity.

Leave the area and contact emergency services if there is a fire, smoke, sparking equipment, an electrical injury, or an immediate threat to life. Use the utility’s official emergency instructions for damaged lines, electrical equipment, and outage safety. Follow directions from emergency crews and the utility rather than advice posted by unverified accounts.

Never use grills, camp stoves, or fuel-burning generators indoors or in an enclosed area. If you smell gas, hear escaping gas, or suspect a carbon monoxide problem, move to fresh air and seek official emergency help. Do not approach utility crews or enter a blocked work area to ask for an update; track the outage through the official status page.