My Service Support

How to Factory Reset a Samsung Tablet

Updated 2026-08-21 · 971 words

Be the first to rate this page

To factory reset a Samsung tablet that still responds, open Settings and select General management, Reset, Factory data reset, Reset, and Delete all. If the Samsung tablet is locked, turn it off and use the tablet’s recovery-button combination to select Wipe data/factory reset.

What will I lose when I factory reset a Samsung tablet?

A factory reset erases personal data from the Samsung tablet’s internal storage and returns its settings to their defaults. The reset removes downloaded apps, accounts, photos, videos, messages, files, saved Wi-Fi networks, and customized settings.

Before resetting the Samsung tablet:

  • Back up photos, files, contacts, and other information you want to keep.
  • Confirm that you know the email address and password for the Google account currently on the tablet.
  • Confirm your Samsung account password if that account was added.
  • Decrypt an encrypted microSD card before resetting, or the tablet may be unable to read that card afterward.
  • Keep the tablet connected to power during the reset.

Factory Reset Protection, or FRP, is an anti-theft feature that can require the Google account previously used on the tablet after an unauthorized reset. Recover any missing account details before erasing the device, especially if you are resetting it from Android Recovery or preparing it for someone else.

How do you factory reset a Samsung tablet from Settings?

Use the Settings method when the Samsung tablet turns on, responds to touch, and lets you unlock it. Samsung notes that labels can vary slightly by model and software version, but its current standard path is Settings, General management, Reset, Factory data reset.

  1. Open Settings.
  2. Tap General management.
  3. Tap Reset.
  4. Tap Factory data reset and review the accounts and information shown.
  5. Scroll down and tap Reset.
  6. Enter the current PIN, password, or pattern if requested.
  7. Tap Delete all.
  8. Enter the Samsung account password if prompted.

The Samsung tablet will erase its data, restart, and display the initial setup screen. Do not choose Reset all settings by mistake; that option restores selected settings without erasing apps and personal data.

How do you factory reset a Samsung tablet when it is frozen or locked?

Android Recovery is a separate startup menu used when normal Settings cannot be opened. A recovery reset erases the tablet but does not remove Factory Reset Protection.

  1. Turn off the Samsung tablet. If it is frozen, hold the Power or Side button and Volume Down for at least seven seconds to force a restart, then turn it off when it responds.
  2. On a tablet without a physical Home button, press and hold Volume Up and Power or Side together. On an older tablet with a physical Home button, hold Volume Up, Power, and Home together.
  3. Release the buttons when the recovery menu appears.
  4. Use the Volume buttons to highlight Wipe data/factory reset.
  5. Press the Power or Side button to select it.
  6. Highlight Factory data reset or Yes, whichever the recovery screen shows, and confirm with the Power or Side button.
  7. After the erasure finishes, highlight Reboot system now and press the Power or Side button.

If that verified combination does not open Android Recovery, stop instead of testing unrelated combinations. Samsung tablet button layouts differ, so check the official manual for the exact model or contact Samsung Support.

What happens after a Samsung tablet factory reset?

After a factory reset, the Samsung tablet starts with the welcome screen. You will normally select a language, connect to Wi-Fi, accept required terms, and sign in to accounts before choosing whether to restore a backup.

A reset performed through Android Recovery may trigger Factory Reset Protection. Enter the username and password for the Google account that was on the tablet before the reset. Depending on the Android version, the tablet may instead ask for the previous screen-lock PIN or password. A Samsung account sign-in may also appear during setup or backup restoration.

If you recently changed the Google password, Google may impose a security waiting period before the new password can unlock the tablet. Wait for that period to end and try the correct account again. Do not use third-party unlocking or FRP-removal methods.

What should I do if a Samsung tablet reset gets stuck?

  • Stuck at the Samsung logo: Leave the tablet connected to power and allow the initial restart to finish. If it remains stuck, force a restart by holding Power or Side and Volume Down for at least seven seconds.
  • Repeated restart loop: Disconnect nonessential accessories and remove the microSD card while the tablet is off, then restart it. Persistent looping can indicate a software or hardware problem that another reset will not solve.
  • Recovery menu returns after erasing: Select Reboot system now. Make sure no button or case is holding a volume key down during startup.
  • Account verification fails: Check the email address carefully and use the Google account that was previously registered on the tablet. Recover the account through Google’s official account-recovery process if necessary.
  • Previous owner’s account is requested: The previous owner must complete legitimate account recovery or remove the device through the proper account process. A factory reset cannot bypass FRP.

When should I contact Samsung Support about a factory reset?

Contact Samsung Support when the tablet will not power on, Android Recovery will not open with the combination documented for the model, the reset repeatedly fails, or the device remains in a restart loop. Support is also the correct next step when the screen or buttons are damaged or the tablet cannot complete initial setup.

If Factory Reset Protection requests an account you cannot recover, gather proof that you own the tablet and contact official support. Open {site} and look for Samsung Support, contact options, or an authorized service location. Samsung may need to inspect the tablet and proof of ownership; another self-reset will not remove the account-verification requirement.

Was this page helpful?

Be the first to rate this page