SAM Portal Login and Sign In Help

To complete a SAM portal login, open the verified SAM site, select Sign In, and continue through Login.gov. A SAM sign in requires the Login.gov account connected to your SAM.gov profile and the security method set up for that account.

SAM.gov is the federal System for Award Management. If access fails, recover the Login.gov account first, then use official SAM support for problems involving the SAM.gov profile, roles, permissions, or entity record.

Where is the official SAM portal login?

Open the company’s official website and look for the Sign In option. The page should identify SAM.gov as an official website of the United States government and use a government domain.

Selecting Sign In may transfer you to Login.gov, the federal authentication service used to verify a person before returning that person to a participating government service. This change of page is expected when the service name, government domain, and browser security indicators are correct.

Avoid search advertisements and messages claiming to offer a special SAM portal login. Do not enter credentials on a page reached through an unexpected email, text message, attachment, or pop-up.

How do I sign in to the SAM portal?

1. Open the official SAM site through the company’s official website and select Sign In.
2. Review any government-system notice shown before access and continue only if the page appears legitimate.
3. At Login.gov, enter the email address and password for the Login.gov account associated with your SAM.gov access.
4. Complete multifactor authentication. Multifactor authentication is a security check that requires a second method in addition to a password.
5. After successful authentication, allow Login.gov to return you to SAM.gov.
6. Confirm that the displayed workspace, roles, permissions, or records match the account you intended to access.

Do not create another Login.gov account merely because a record is missing after sign-in. A second account may not carry the roles or access connected to the original account. First confirm that you used the correct email address.

What if I forgot my SAM password or email?

SAM.gov authentication is handled through Login.gov, so password recovery begins with Login.gov. Use the official password-recovery option on the Login.gov sign-in page and follow the instructions sent through its approved recovery process.

If you do not remember the email address, check email accounts you may have used for government services. Search for earlier Login.gov or SAM.gov account messages, but do not follow links in an old or suspicious message. Return to the official sign-in flow before entering any credentials.

If you can access Login.gov but cannot see the expected SAM.gov profile or records, the issue may involve the email used, an account role, or an invitation that has not been accepted. Use SAM.gov help for profile and permission issues rather than repeatedly changing the Login.gov password.

If an authentication method is no longer available, use the recovery choices presented by Login.gov. Follow only the options shown by the official service; never send a password, backup code, or current verification code to a support representative.

Why is my SAM sign in not working?

A failed SAM sign in can result from incorrect Login.gov credentials, a browser problem, an unavailable authentication method, or a mismatch between the Login.gov account and the expected SAM.gov profile.

• Recheck the email address for spelling errors and confirm that it belongs to the intended Login.gov account.
• Enter the password manually if a password manager may be filling credentials for another account.
• Close duplicate sign-in tabs, reopen the official page, and start a fresh session.
• Allow required cookies and redirects for the sign-in session. Strict browser settings or content blockers can interrupt the return from Login.gov to SAM.gov.
• Try a current version of another trusted browser if buttons do not respond or the page repeatedly reloads.
• Check that the device date and time are accurate because security checks can fail when the device clock is wrong.
• Avoid repeated guesses after an account warning. Use the recovery option displayed by the official authentication service.

What should I do if the verification code never arrives?

First confirm that Login.gov is using the authentication method you expected. A code sent to one method will not appear through a different method.

• Check the device signal, notification settings, and blocked-message folders without sharing the code with anyone.
• Wait for the current request to finish before requesting another code, because an earlier code may become invalid after a new request.
• Use another authentication method only if it was already added to the same Login.gov account and appears as an official option.
• Restart the official sign-in flow if the verification page has expired or was left open for a long period.

If no available authentication method works, use Login.gov account recovery. Contact SAM support only when authentication succeeds but access inside SAM.gov is still missing or incorrect.

How do I contact SAM support about login access?

Use the help or contact area on the official SAM.gov page when the problem concerns a SAM.gov profile, entity workspace, invitation, role, permission, or record. Use Login.gov help when the problem concerns a Login.gov password, email address, authentication method, or verification step.

Before requesting help, prepare:

• Your name and the email address associated with the account.
• The name of the government service you were trying to access.
• The exact error message, copied without including passwords or security codes.
• The approximate time the error occurred and the browser and device used.
• A description of the page reached and the last step that worked.
• Relevant entity or role information, if the issue appears after authentication.

Support should not need your password, current verification code, backup code, or authentication secret. Remove sensitive information from screenshots before attaching them to a support request.

How can I keep my SAM portal login secure?

Begin every SAM portal login from a known government page rather than an unsolicited message. Legitimate federal pages use government domains and secure browser connections, but familiar logos alone do not prove that a page is genuine.

• Check the domain carefully before entering a Login.gov password.
• Use a unique password that is not reused for email or other services.
• Keep more than one approved authentication method available when Login.gov offers that option.
• Never approve a sign-in request that you did not start.
• Never disclose a password, verification code, backup code, or authentication secret to someone claiming to provide support.
• Sign out after using a shared device and avoid saving credentials in a browser you do not control.

If a message creates urgency, claims the account will disappear immediately, or asks for a security code, stop. Open the official SAM.gov sign-in page independently and verify the account status there.