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How to Reset Your Roblox Password

Updated 2026-08-25 · 1020 words

To reset a forgotten Roblox password, open the official password-recovery page, enter the verified email address or phone number on the account, and follow the message Roblox sends. If you cannot access either recovery method, contact Roblox Support and provide accurate account-ownership details.

If you are asking “how do you reset your password on Roblox,” use only Roblox’s official recovery tools. Never give a password or verification code to another person or use a service that claims it can bypass account security.

What do you need before resetting your Roblox password?

Before starting Roblox password recovery, make sure you can open the email inbox or receive messages at the phone number linked to the account. A verified email address or phone number is an account detail that Roblox has previously confirmed belongs to you.

Have the following information or access ready:

  • The email address or phone number linked to the Roblox account.
  • Access to the matching email inbox or phone.
  • The correct Roblox username, especially if several accounts use the same contact detail.
  • A device and browser where you can complete the recovery steps.
  • A new password that you have not used for another account.

Check spelling before submitting an email address. For phone recovery, select the correct country or region and enter the number in the format requested on the screen. Roblox may not offer both recovery choices for every account because the available options depend on which contact details were added and verified.

How do you reset your Roblox password by email?

An account must have an email address attached to it for email recovery to work. To reset the Roblox password by email:

  1. Open the company’s official website and go to the login screen.
  2. Select the option for a forgotten password or username.
  3. Choose the password recovery option and enter the email address linked to the account.
  4. Submit the request and open the message sent by Roblox.
  5. Select the password-reset control in that message. If the email address is connected to multiple Roblox accounts, choose the account you need to recover.
  6. Enter and confirm a new password, then submit the change.
  7. Return to Roblox and sign in with the username and new password.

Enter the email address exactly as it appears on the account. If you are already signed in on another device, account settings may help you confirm the attached email address without exposing the password.

How do you reset your Roblox password by phone?

Phone recovery is available only when a phone number was added to the Roblox account and the recovery screen offers that option. If it is available, use these steps:

  1. Open the Roblox password-recovery screen and select the phone-number option.
  2. Select the correct country or region.
  3. Enter the phone number linked to the account and submit the request.
  4. Check the linked phone for the verification code sent by Roblox.
  5. Enter the code on the recovery screen and continue.
  6. Select the correct account if Roblox displays more than one username.
  7. Create and confirm a new password, then sign in again.

A verification code is a temporary code used to confirm that you control the linked phone number. Keep the code private. Roblox staff and legitimate recovery screens do not require you to send that code to another player.

What should you do if the Roblox reset message never arrives?

If a Roblox password-reset email or phone message does not arrive, avoid sending many requests in rapid succession. Work through these checks:

  • Confirm that the email address or phone number was entered correctly.
  • Check spam, junk, promotions, and other filtered email folders.
  • Search the inbox for messages from Roblox.
  • Make sure the inbox can receive new mail and the phone can receive messages.
  • Wait for possible delivery delays, then use the resend option if the recovery screen provides one.
  • Use the newest reset message or verification code because an earlier one may no longer work after another request.
  • Try the other official recovery method if both a verified email address and phone number are attached to the account.

If the message still does not appear, use Roblox Support instead of guessing passwords or sharing account details with third parties.

How can you recover Roblox without email or phone access?

If you cannot access the email address or phone number linked to a Roblox account, submit a request through the official Roblox Support form. Account recovery is not guaranteed, and support decides whether the information provided is enough to establish ownership.

When completing the support request, provide accurate details that you already know. Roblox may ask for information connected with the account, such as:

  • The Roblox username.
  • An email address where support can contact you now.
  • The type of device involved.
  • A clear description of when access was lost and what recovery steps failed.
  • Previous contact details or other account information that may help Roblox review ownership.

Do not invent details. Never include your current password, a full payment-card number, or a verification code in a general support message. Submit one clear account-recovery request and follow the instructions Roblox sends through the official support process.

What should you do after regaining access to Roblox?

After a Roblox password reset succeeds, secure the account before returning to normal use:

  1. Create a long, unique password or passphrase that is not used for email, games, or other services.
  2. Check the account information and make sure the email address and phone number belong to you.
  3. Verify the recovery details if Roblox shows that they are unverified.
  4. Review the Security section in account settings and enable 2-Step Verification when it is available to you. This adds a second confirmation step during protected sign-ins.
  5. Review active sessions and sign out of devices you do not recognize, using the security controls Roblox provides.
  6. Protect the linked email account with its own strong password and security settings.

Do not share the new password, browser cookies, recovery messages, or verification codes. If anyone else knew the old password, change any other account that reused it. These steps answer “how do you reset your Roblox password” while also reducing the chance that the account will be lost again.