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How to Reset Your iCloud Password on iPhone

Updated 2026-08-19 · 1021 words

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To reset a forgotten iCloud password on a signed-in iPhone, open Settings, tap your name, choose Sign-In & Security, and tap Change Password. Follow the prompts, enter the iPhone passcode if requested, and create a new password for the Apple Account used with iCloud.

Apple now uses the name “Apple Account” for the account previously called an Apple ID. An iCloud password reset on iPhone therefore changes the password for the Apple Account and other Apple services connected to it.

What do you need before resetting your iCloud password?

Before you reset an iCloud password on an iPhone, confirm which Apple Account you need to recover. On a signed-in iPhone, the account email address or phone number appears beneath your name at the top of Settings.

Depending on the account and recovery method, Apple may ask for:

  • The email address or phone number used for the Apple Account.
  • The passcode used to unlock a trusted iPhone or iPad.
  • Access to a trusted phone number associated with the account.
  • A verification code displayed on a trusted Apple device or sent to a trusted phone number.
  • A recovery contact or recovery key, if one was set up previously.

A trusted device is an Apple device already signed in to the account with two-factor authentication. Keep the iPhone connected to the internet and avoid erasing or signing out of a working trusted device before recovery is complete.

How do you reset your iCloud password in iPhone Settings?

Use this method when the iPhone is already signed in to the Apple Account. The iPhone passcode may be enough to confirm that you are the device owner, so you might not need to enter the forgotten account password.

  1. Open Settings on the signed-in iPhone.
  2. Tap your name at the top of the screen.
  3. Tap Sign-In & Security.
  4. Tap Change Password.
  5. Enter the iPhone passcode if Apple requests it.
  6. Enter the new account password, enter it again to confirm, and follow the remaining prompts.

The menu wording can vary with the iOS version. If Sign-In & Security is not shown, look for Password & Security under your account details.

This process answers searches such as “how to reset iCloud password on iPhone” and “forgot my iCloud password on my iPhone.” It changes the account password; it does not change the passcode used to unlock the iPhone.

How do you reset a forgotten iCloud password when you cannot sign in?

If the iPhone is signed out, start from the Apple Account sign-in prompt in Settings and select the option indicating that you forgot the password or cannot access the account. Enter the Apple Account email address or phone number, then complete the identity checks Apple presents.

Official recovery choices may include:

  • Using another trusted Apple device that is already signed in to the same account.
  • Receiving verification through a trusted phone number.
  • Using the Apple Support app on a borrowed iPhone or iPad and choosing its password-reset option for another person. The borrowed device does not retain the password entered during the guided process.
  • Using a recovery contact or recovery key that was configured before access was lost.
  • Starting account recovery when no trusted device, trusted number, recovery contact, or recovery key is available.

You can also open {site} and look for the official forgotten-password or account-recovery option. Enter account information only in Apple’s Settings screens, the Apple Support app, or the verified Apple site.

What should you do if the verification code never arrives?

If a verification code does not arrive, first confirm that the trusted phone number shown by Apple is one you can currently access. Check whether the iPhone has a mobile or Wi-Fi connection, then use the prompt to request another code or choose a different trusted number when that option appears.

A trusted device can also display a verification code through its Apple Account security settings. If no trusted device is available and the trusted number is inaccessible, select the option that says the number or device cannot be used. Apple may then offer account recovery.

Account recovery is Apple’s identity-verification process for people who cannot use their normal sign-in methods. Follow the on-screen instructions and keep the submitted contact information available. Apple determines which checks are required, so support representatives cannot simply skip verification or guarantee when access will be restored.

Do not repeatedly guess passwords or codes. Never share a verification code, recovery key, device passcode, or new password with someone who contacts you unexpectedly.

Can an iCloud-locked iPhone be unlocked by resetting the password?

Resetting an iCloud password does not automatically remove Activation Lock. Activation Lock is the theft-deterrent feature that links an iPhone to the Apple Account used with Find My.

A legitimate device owner has these official options:

  • Enter the Apple Account email address or phone number and the correct password shown on the Activation Lock screen.
  • Reset the password through Apple’s official recovery process, then use the recovered account credentials when the device accepts them.
  • If the iPhone belonged to someone else, ask the previous owner to remove the device from their account through Apple’s Find My service.
  • If the original owner has valid proof of purchase, submit an Activation Lock support request to Apple and provide the requested documentation.

An “iCloud unlock iPhone” service, third-party tool, or jailbreak is not an official substitute for ownership verification. Apple Support cannot remove Activation Lock merely because someone possesses the device.

How do you get official Apple Support for an iCloud password reset?

If self-service recovery fails, use the support option on {site} and choose the topic for Apple Account passwords, sign-in problems, or Activation Lock. Apple will show the support channels available for the issue and location.

Have the Apple Account email address or phone number, the affected device, and any available proof of purchase ready. Apple Support can explain the official recovery process, but it cannot reveal an existing password, provide verification codes, or bypass account-security checks.

If the problem involves a managed account from an employer or school, contact that organization’s administrator. A managed account may use recovery controls that differ from a personal Apple Account.

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