Phone Number to Report Phone Scams

Where to Report a Phone Scam

For most suspected phone scams, the Federal Trade Commission is the main federal agency that collects consumer fraud reports. The Federal Communications Commission also accepts complaints about unwanted calls, caller ID spoofing, robocalls, and related telephone-service issues.

Use the verified contact block above this article to reach the correct official reporting channel. Before calling, check that the agency name shown there is complete and correctly spelled. Do not trust a reporting number supplied by the suspected caller, a recorded message, a text sent after the call, or a search advertisement.

If the caller claimed to represent a bank, government agency, utility, delivery company, or another organization, contact that organization separately using a verified number from an account statement, payment card, official letter, or authenticated account. Do not call back using the number displayed by caller ID because it may have been spoofed.

Official Phone Number for Scam Reports

The verified report phone number is displayed in the contact block above this article. Call that number and follow the current recorded instructions. Menu choices can change, so listen for an option concerning fraud, scams, consumer complaints, or unwanted calls instead of relying on an old sequence found elsewhere.

The official source may offer recorded guidance, language assistance, relay access, or another accessibility option. Listen to the full introduction for the choices currently available. If you use a relay service or need language support, have your notes ready so you can describe the incident without returning the suspected caller’s call.

If you cannot complete the report by phone, open {site} and look for the agency’s fraud-reporting or consumer-complaint section. Confirm that the agency name and contact details match the verified information shown above. Avoid third parties that request payment to submit a government complaint.

Information to Gather Before Calling

You can report a scam even if some facts are missing. Gather what you have, but do not contact the suspected scammer to fill gaps.

• The number shown on caller ID and any callback number given in the message.
• The date, approximate time, and number of calls received.
• The name of the person, company, or government agency the caller claimed to represent.
• A recording, voicemail, transcript, screenshot, or exact phrases used during the call.
• What the caller asked you to do, including any demand for payment, account access, security codes, or identity details.
• The payment method requested and, if money was sent, the amount, date, recipient information, and transaction record.
• Any personal information disclosed, such as an account credential, government identification number, card details, or verification code.
• Whether the caller threatened arrest, account closure, service interruption, financial loss, or another urgent consequence.

Keep original messages and records when possible. Do not post sensitive account or identity details publicly.

How to Report the Scam by Phone

1. Call the verified reporting number shown above. If someone gave you a different number during the suspicious call, do not use it.
2. Choose the menu option that most closely matches fraud, scams, unwanted calls, robocalls, or consumer complaints. Follow the current prompts because the available choices may change.
3. State that you want to report a suspected phone scam. Explain whether the contact was a live call, voicemail, or recorded message.
4. Give the caller ID information, date and time, claimed organization, request made, and other facts you collected. Clearly distinguish what you observed from what the caller claimed.
5. Say whether money, credentials, security codes, or personal information were disclosed. Do not provide unrelated passwords or complete financial credentials during the report.
6. Ask whether the report has a confirmation or reference number. A number may not be issued for every reporting method, so write down whatever confirmation the official channel provides.

Filing a report does not guarantee an individual investigation, response, or reimbursement. The report can still help the agency identify patterns and support broader enforcement work.

What to Do After Filing a Report

Save the date of the report, the agency name, the reporting method, and any confirmation or reference details. Store these notes with screenshots, voicemails, transaction records, and messages. Do not alter original evidence.

Block the caller through your phone’s built-in controls or your carrier’s verified support channel. Blocking can reduce repeat contact from that number, but scammers may use other numbers or spoof caller ID. Treat unexpected follow-up calls cautiously, even if the caller claims to know about your report.

Check affected financial, email, shopping, and telephone accounts for changes you did not make. Turn on available account alerts and review recovery contact details. Use official follow-up instructions from the agency that received your report. Never give a security code or payment to someone who calls unexpectedly and claims that it is required to continue the case.

If Money or Personal Information Was Shared

Act promptly through verified channels. Contact the relevant bank, card issuer, payment provider, or other institution using the contact information on an official statement, card, or authenticated account. Explain that the transaction or disclosure involved a suspected scam and ask what protections are available for that specific account.

Change exposed passwords from a trusted device. Use a new, unique password, then review active sessions, recovery addresses, telephone details, and multifactor authentication settings. If the same password was used elsewhere, change it on those accounts too.

If identity information was disclosed, follow the federal identity-theft guidance available through {site}. Keep a record of each institution contacted and every action taken. Be alert for later messages that refer to the original scam, promise recovery, or ask for more information. Verify any follow-up independently before responding.