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How to Remove Call Forwarding

Updated 2026-08-24 · 906 words

To remove call forwarding, turn off each forwarding option in your phone’s calling settings or use a dialing code verified by your mobile carrier. Afterward, call your phone from another line to confirm that incoming calls ring on the intended device.

How do I remove call forwarding quickly?

Call forwarding sends incoming calls to another line instead of, or under certain conditions before, ringing your phone. The safest way to remove call forwarding from a mobile phone is through its calling settings.

  1. Open the phone’s settings or calling app.
  2. Look for Call Forwarding under phone, calling-account, carrier, or supplementary-service settings.
  3. Turn off every enabled forwarding option.
  4. Wait for the phone to save the change, then place a test call from another line.

A carrier may also provide a remove call forwarding code. Dialing codes are not universal: the correct code can depend on the carrier, account, device, and type of forwarding. Verify the exact code with the mobile carrier before entering it, especially if the goal is to remove all call forwarding.

How do I remove call forwarding on iPhone?

On a supported iPhone, open Settings and look for the Phone settings, then select Call Forwarding. Depending on the iOS version, Phone may appear directly in Settings or within the list of apps. If Call Forwarding is shown, switch it off and allow the phone a moment to register the change with the carrier.

If the switch remains on, check whether a forwarded-to number is displayed and try switching the setting off again while the phone has a working cellular connection. Do not enter or replace a number when the goal is simply to disable forwarding.

If the Call Forwarding option is missing, the carrier may control the feature through its network rather than the iPhone menu. Search Settings for “Call Forwarding,” check the carrier’s verified instructions, or contact the carrier and ask whether forwarding is active at the account level. A missing menu does not by itself confirm that forwarding is off.

How do I remove call forwarding on Android?

To remove call forwarding on Android, begin in the app used to make calls. Open that app’s settings and look for a calling account, carrier calling, call forwarding, or supplementary services. Menu names and locations vary by phone maker, Android version, calling app, SIM, and carrier.

  1. Open the calling app and its settings menu.
  2. Select the SIM or calling account that receives the affected calls, if the phone asks.
  3. Open Call Forwarding or the similarly named supplementary-service menu.
  4. Review each forwarding type and disable the active options.
  5. Repeat the check for another SIM or calling account when applicable.

If no forwarding menu appears, search the device settings for “call forwarding.” The carrier may require a verified network command or account-level change instead. Avoid following an unverified remove call forwarding code found in a general search result.

How do I remove different types of call forwarding?

Conditional call forwarding means calls are redirected only when a stated condition occurs. Always-forward and conditional options are separate network settings, so disabling one may leave another active.

  • Always forward: Every incoming call is sent elsewhere, often without ringing the mobile phone.
  • Forward when busy: A call is redirected while the line is already in use or treated as busy.
  • Forward when unanswered: A call is redirected after the phone rings without being answered.
  • Forward when unreachable: A call is redirected when the phone is off, outside coverage, or unavailable to the network.

To remove conditional call forwarding, inspect the busy, unanswered, and unreachable entries separately. To remove all call forwarding, confirm that always-forward and every conditional entry are disabled. Some conditional forwarding may be connected to carrier voicemail, so changing it can affect where unanswered calls go.

How do I confirm that call forwarding is off?

Removing call forwarding settings is complete only after a test confirms that the carrier accepted the change. Use another phone or ask someone nearby to call the affected mobile number.

  1. Keep the affected phone powered on, connected to the cellular network, and available to receive calls.
  2. Place a call to its mobile number from another line.
  3. Confirm that the intended phone rings and shows the incoming call.
  4. Let a second test call go unanswered if unanswered-call behavior also needs to be checked.
  5. Check the status bar, calling settings, or notification area for any forwarding indicator your device displays.

Test more than one condition if necessary. For example, a normal call may ring correctly even though busy or unreachable forwarding remains enabled.

What do I do if call forwarding will not turn off?

If call forwarding will not turn off, restart the phone and check the setting again after cellular service reconnects. A temporary network-registration problem can prevent a change from saving immediately.

  • Confirm that the correct SIM or calling account was selected on a multi-line phone.
  • Install any available carrier-settings update offered through the phone’s normal system settings.
  • Check whether the phone displays an error when an option is disabled.
  • Review voicemail behavior. Forwarding for busy, unanswered, or unreachable calls may be part of the carrier’s voicemail configuration.
  • Ask the mobile carrier to check every forwarding type on the account and remove any unwanted account-level forwarding.

Tell the carrier which calls are still redirected: all calls, calls while busy, unanswered calls, or calls when the phone is unreachable. That detail helps distinguish a device setting from conditional forwarding stored on the carrier’s network.