Recover Your iCloud Password

To recover your iCloud password, use Apple’s password-reset process and verify your identity with a trusted device, trusted phone number, or account recovery. Start with the email address or phone number for your Apple Account, which is the account used to sign in to iCloud and other Apple services.

Never give a verification code, device passcode, recovery key, or password to someone offering to recover the account. Apple Support can explain the official process, but it cannot bypass account security or reset the password without identity verification.

How do I start iCloud password recovery?

Open {site} and look for the option to reset or recover an Apple Account password. Enter the email address or phone number associated with the account, then follow the prompts Apple provides for that account.

Before starting, have these items ready if available:

• The email address or phone number used for the Apple Account.
• A trusted iPhone, iPad, or Mac that is already signed in.
• Access to a trusted phone number that can receive a verification code.
• The passcode or login password used to unlock a trusted device.
• The recovery key or help from an account recovery contact, if either security option was previously set up.

The available prompts depend on the security settings attached to the account. Follow the choices shown by Apple rather than repeatedly guessing passwords or verification codes.

How can I recover my iCloud password with my email address?

To recover an iCloud password with email, enter the Apple Account email address when Apple asks which account needs help. The address identifies the account; access to the email inbox alone may not be enough to prove ownership.

1. Choose the option for a forgotten password or an account that cannot be accessed.
2. Enter the Apple Account email address carefully.
3. Confirm any requested phone-number information.
4. Select an available verification method.
5. Complete Apple’s identity checks and create a new password when prompted.

People often search for “how i recover my icloud password” or “recover icloud email and password,” but these may be two separate problems. First identify the Apple Account address, then reset its password. If the email address itself belongs to another provider, recovering that mailbox does not automatically reset the Apple Account password.

How do I reset my iCloud password on a trusted iPhone, iPad, or Mac?

A trusted device is an iPhone, iPad, or Mac already signed in to the Apple Account and recognized for identity verification. Resetting the password on a trusted device is usually the most direct official method.

On a trusted iPhone or iPad:

1. Open Settings.
2. Tap your name.
3. Select Sign-In & Security.
4. Select Change Password.
5. Enter the device passcode if requested.
6. Follow the prompts to set a new Apple Account password.

On a trusted Mac:

1. Open the Apple menu and select System Settings.
2. Select your name.
3. Select Sign-In & Security.
4. Select Change Password.
5. Enter the Mac login password or other requested verification.
6. Follow the prompts to create the new password.

Menu wording can vary with the device’s software version. Use Settings or System Settings and look under your name for password and security controls.

How do I recover my iCloud password without a trusted device?

If no trusted Apple device is available, begin the password-reset process through Apple’s official account tools. Apple may offer verification through a trusted phone number, the Apple Support app on a borrowed Apple device, a previously configured recovery contact, or a recovery key.

On a borrowed iPhone or iPad, use the Apple Support app’s password-reset feature and choose the option indicating that the account belongs to someone else. Do not sign the device’s owner out of iCloud, save your password on the borrowed device, or let its owner view your verification information.

If the trusted phone number cannot be used, select the on-screen choice that says the number or device is unavailable. Apple may then offer account recovery, an automated identity-verification process for regaining access when normal verification methods cannot be used. Enter contact details that you can continue to access and follow Apple’s instructions exactly.

How can I find the email address connected to my iCloud account?

Before trying to recover your iCloud password, check whether an Apple device still displays the Apple Account address. On an iPhone or iPad, open Settings and look beneath your name. On a Mac, open System Settings and select your name.

You can also check:

• Other Apple devices on which you may still be signed in.
• Apple services that display account or profile information.
• Messages or receipts previously sent by Apple, without opening unexpected attachments or giving information to the sender.
• Apple’s account lookup or sign-in prompts, which may help identify the account using information you provide.

An address ending in an Apple mail domain may be an iCloud email address, but another email address can also serve as an Apple Account identifier. Confirm the address shown in account settings instead of assuming which address was used.

What should I do if iCloud account recovery does not work?

If you cannot recover your iCloud password, first check for typing mistakes, an incorrect Apple Account address, blocked messages, poor network service, or a verification code being sent to a different trusted device or number. Requesting several codes can make older codes invalid, so use only the newest code and avoid repeated attempts.

If account recovery has already started, use Apple’s account recovery tool to check its status. Keep access to the contact number or device identified during the request, and follow new instructions from Apple. Starting over or using the account on another signed-in device may affect an active recovery request.

For additional help, open {site} and choose Apple Account or password support. Official Apple Support can help identify the correct procedure and explain account recovery status, but support representatives cannot reveal a password, provide verification codes, bypass security checks, or guarantee when recovery will finish.

If you suspect someone else changed the account details, secure the email account and phone number connected to the Apple Account. Review trusted devices after access is restored, remove devices you do not recognize, and replace any password reused on another service.