PSEG Long Island Outage Map and Status
Open the PSEG LI Outage Map
Open {site} and look for the outage map in the outage or emergency section. Use the link provided by PSEG Long Island rather than a map copied by another website. The official page is the best place to verify current conditions and available restoration updates.
Before using the map, confirm that PSEG Long Island provides electric service at the affected location. A mailing address alone does not always identify the electric utility, especially near the edge of a service area. Check a recent electric bill or other account record if you are unsure.
The pseg li outage map may show a broad service-area view when it first opens. Allow it a moment to load, especially if many customers are checking it or your mobile connection is weak. Map information can change as reports arrive and crews assess damage.
Search for an Outage
Use the search control shown on the official map to check the affected location. Follow the labels on the current page, since the available search fields and controls may change. Enter only the location information the map requests.
- Open the official outage map.
- Use its location search, or move and zoom the map to the neighborhood you want to check.
- Select the relevant outage area or marker to view the details currently available.
- Check when the information was last updated, if the map displays that detail.
If a location search does not find the property, check the spelling and any directional or unit details. You can also zoom to the area manually. A missing marker does not prove that power is available. A new outage may not appear immediately, and a problem affecting only one property may look different from a larger neighborhood outage.
Understand the Outage Status
The psegli outage map may group reports into an outage area or boundary. That shape is an estimate of the area associated with the event; it does not necessarily mean every property inside it has lost power.
Common details can include:
- Affected customers: an estimate of how many customer locations are associated with the outage, not a count of individual people.
- Outage boundary: the approximate area linked to the event. Boundaries can change as the utility receives more information.
- Crew status: a general indication that the outage is awaiting assessment, being investigated, or assigned for repair. Read the exact wording shown on the official map.
- Estimated restoration information: the latest estimate displayed for the event, when one is available. It may change after inspection or further damage is found.
If the map shows no restoration estimate, that usually means no verified estimate is being displayed yet. Do not treat a third-party post or an old map screenshot as the current status. Return to the official map and refresh it for the latest available information.
Report a Power Outage
If your power is out, do not assume that a nearby map marker means your location has been reported. Use an outage-reporting option listed in the verified contact block on this page, or select the outage-reporting section on {site}. Follow only the prompts currently provided by PSEG Long Island.
Have enough information ready to identify the affected service location. Depending on the reporting method, the utility may ask for account information, the service address, contact information connected with the account, or details about what you can see. Provide only the information requested through the verified official channel.
Note whether the entire property is without power, whether nearby properties also appear dark, and whether you saw a flash, damaged equipment, a fallen tree, or a downed wire. Do not approach equipment to inspect it. If only part of the property has lost power, check the breaker panel only when it is safe and there is no sign of burning, water, or damaged wiring.
After reporting, keep any confirmation or status information the official system provides. Check the map again later because the outage boundary, crew status, and restoration estimate can be revised.
If the Outage Map Is Not Working
A blank map or a page that stops loading may be caused by a weak connection, browser settings, heavy traffic, or a temporary page problem. Try these steps:
- Refresh the page once and wait for the map layer to load.
- Confirm that your phone or computer still has an internet connection.
- Close the browser tab, reopen the official page, and try again.
- Try a private browsing window or another supported browser.
- Temporarily disable a content blocker if it is preventing the map from loading.
- Switch between Wi-Fi and mobile data if both are safely available.
- Try another device, if possible.
If the map still does not work, use an alternative official contact method shown in the verified contact block. You can report the outage and request available status information without relying on an unofficial outage tracker.
Power Line and Electrical Safety
Stay away from every downed or hanging wire. Treat it as energized even if it is not sparking or moving. Keep children and pets away, and do not touch the wire, a nearby tree, a fence, a vehicle, standing water, or any object that may be in contact with it.
Do not drive over a fallen wire or move it with another object. Leave the area if you smell burning, see fire, hear arcing, or notice damaged electrical equipment. Contact emergency services immediately when there is a fire, injury, immediate threat to life, or another dangerous condition.
Report downed wires and damaged utility equipment to PSEG Long Island through a verified official channel listed on this page. Give the location from a safe distance and describe visible hazards without approaching them. Follow directions from emergency personnel and the utility, and never enter a restricted work area.