PG&E Power Outage Status in San Francisco

Check the Current Outage Status

Open {site} and look for the outage map or outage-status section. Use the official tool for current information about a PG&E power outage in San Francisco. The map may show the affected area, the number of customers without power, the cause when known, and an estimated restoration time.

1. Open the outage map or status tool.
2. Enter your location or move the map to San Francisco.
3. Select the outage marker or shaded area covering your neighborhood.
4. Read the latest status, update time, and restoration estimate.

If the map loads slowly, refresh it once or try again after a short wait. During a large San Francisco PG&E power outage, new reports and field information can take time to appear. Do not rely only on an old screenshot or a social-media post, because conditions may have changed.

Search by Address or Location

The tool may ask for a street address, ZIP code, or another location detail. Enter the address where the power is out, not a billing or mailing address for a different property. Check the spelling, street direction, apartment building number, and ZIP code if the search returns no result.

More than one PG&E outage in San Francisco can appear at the same time. Match the map boundary to nearby streets or landmarks, then select the marker that covers your location. An outage shown close to your neighborhood may be on a different part of the electrical system and may have a different restoration estimate.

If you searched for “pge power outage san francisco” or “pg&e power outage san francisco,” confirm that the result leads to PG&E’s official outage information. Searches such as “pge san francisco power outage” and “pg&e san francisco power outage” can also show news reports or unofficial trackers that may not have the latest crew update.

Report a Power Outage

Report the problem if your property has lost power but the official map or status tool does not show an outage for your location. On {site}, open the outage-reporting section and follow the prompts. Have the service address ready. The form may ask for details that help identify the affected service location.

1. Confirm that the outage is not limited to one lamp, appliance, or switched-off circuit.
2. Check whether nearby homes, hallway lights, or streetlights also appear to be affected without entering unsafe areas.
3. Submit the report through PG&E’s official outage-reporting option.
4. Save any confirmation or status information displayed after the report.

If the property uses a building manager or landlord, tell that person as well. A problem inside one building may require building maintenance rather than a utility crew. Never inspect utility equipment or attempt electrical repairs unless you are qualified and the area is safe.

Understand Outage Updates

An outage record may move through labels such as reported, investigating, crew assigned, repairs underway, or power restored. The exact wording can vary. “Reported” generally means the utility has received information but may not yet have confirmed the cause. A crew-related update means work has been assigned or is taking place; it does not guarantee that restoration is immediate.

An estimated restoration time is an estimate, not a promise. It can change after crews inspect damage, locate the fault, obtain safe access, or discover that more work is needed. Severe weather, traffic conditions, damaged equipment, and multiple incidents can also affect the estimate. Check the timestamp so you know whether an update is recent.

If the map says service is restored but your power remains off, check whether the outage affects only your property. Look at the breaker panel only from a safe position and follow the panel’s instructions. If there is no clear household cause, report the continuing outage again and state that the official status shows restoration.

Contact PG&E About an Outage

Use the verified contact block on this page or PG&E’s official support section to find current outage-contact options. Contacting support may be appropriate when the outage is missing from the map, the listed restoration status conflicts with conditions at your address, or you cannot complete the official reporting process.

Be ready to provide the service location, when the outage began, whether nearby properties are affected, and any confirmation from an earlier report. Describe what you can observe from a safe place. Do not guess at the cause.

Search phrases such as “pge outage san francisco,” “pg&e outage san francisco,” “san francisco pge power outage,” and “san francisco pg&e power outage” do not replace an official report. Use verified PG&E information for the status of your specific location.

Stay Safe During the Outage

• Keep away from fallen wires, damaged poles, sparking equipment, and flooded areas near electrical equipment. Treat every wire as energized.
• Do not touch, move, drive over, or attempt to inspect damaged electrical equipment.
• Use flashlights instead of candles to reduce fire risk.
• Turn off or unplug sensitive electronics if it is safe to do so. Leave one light switched on so you can tell when power returns.
• Operate generators only according to the manufacturer’s safety instructions and never in an enclosed or partly enclosed space.
• Keep refrigerator and freezer doors closed as much as possible.

Contact emergency services instead of PG&E when there is an immediate threat to life, a fire, serious injury, or another urgent hazard. If someone depends on powered medical equipment and faces immediate danger, move to the person’s emergency plan and seek emergency help. Report utility damage only from a safe location.