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PayPal Login and Password Reset Help

Updated 2026-08-20 · 994 words

To access a PayPal account, open the official PayPal website or app, enter the email address or mobile number registered to the account, and follow the sign-in prompts. If the PayPal login password is forgotten, select the password-recovery option and verify account ownership before creating a new password.

Use only a trusted device and an official PayPal screen. PayPal account login and password recovery may require an email message, text message, device approval, passkey, or another verification method available for the account.

How do you log in to PayPal?

  1. Open {site}, or open the PayPal app installed from the device’s official app store.
  2. Select Log In.
  3. Enter the email address or mobile number connected to the PayPal account.
  4. Select Next, then enter the PayPal login password or use another option shown on the screen.
  5. Complete any identity check PayPal requests.

For a PayPal login with email login and password, confirm that the email address is spelled correctly and belongs to the intended account. A PayPal app login and password should use the same account credentials as the official website, unless PayPal offers another approved sign-in choice on that device.

If PayPal rejects the details, avoid repeated guesses. Check for typing errors, turn off Caps Lock, and use password recovery if the password is uncertain.

How do you reset a forgotten PayPal password?

To begin a PayPal login password reset, select Forgot password? or the similarly named recovery choice on the official login screen. This is the correct starting point when a PayPal account password is forgot or the old password no longer works.

  1. Enter the email address or mobile number associated with the PayPal account.
  2. Choose one of the identity-verification methods PayPal displays.
  3. Retrieve the message, code, or approval request through the selected method.
  4. Enter or approve the verification information only on the official PayPal screen.
  5. Create a new, unique password and save it securely.
  6. Sign in again if PayPal asks you to do so.

The phrases “PayPal login forgot password,” “PayPal login reset password,” “PayPal login reset,” “PayPal com password reset,” and “PayPal account password reset” all refer to this official recovery process. Available verification choices depend on the account information and the security checks PayPal presents.

Can you sign in to PayPal without a password?

A PayPal login without password may be available when the official login screen offers a passkey, a one-time email code, device approval, or another passwordless option. A passkey is a sign-in credential stored on an approved device and unlocked with the device’s PIN, fingerprint, or face recognition.

Select only an option PayPal displays for the account. PayPal may still require an additional identity check, especially on a new device or after unusual activity. If no passwordless choice appears, use the PayPal login with password or start password recovery.

A search for “PayPal login with email code and password” may describe two separate checks: an account password followed by a code, or an email code offered instead of the password. Follow the exact wording on the official screen and never enter a code into a page opened from an unexpected message.

What should you do if the PayPal verification code never arrives?

  • Confirm that the masked email address or phone number shown by PayPal is one you can access.
  • Check spam, junk, blocked-sender, and filtered email folders.
  • Check that the phone has a signal and can receive ordinary text messages.
  • Wait for the current request to finish before requesting another code. A newer code may make an earlier code invalid.
  • Enter the newest code exactly as shown, without extra spaces.
  • Check whether PayPal offers a different verification method.
  • Restart the app or browser and begin again from the official login screen if the code is repeatedly rejected.

Never send a login code to anyone. A genuine support process should not require sharing a password or verification code with another person.

What if you cannot access the email address or phone on your PayPal account?

If the registered email address or phone number is unavailable, start with Forgot password? and look for another verification choice. PayPal may offer methods based on the information and trusted devices connected to the account.

If every displayed option points to an email address or phone you no longer control, use PayPal’s official help or contact process. Explain that the registered contact details are inaccessible. Be ready to provide identifying account information through the secure process PayPal specifies, but do not send a password or login code.

Do not create a workaround, guess verification answers, or ask another person to receive codes. Only PayPal can determine which account-recovery checks are available and whether the account information can be updated.

How can you keep a PayPal login secure?

  • Open PayPal directly through the official app or {site}, rather than through an unexpected email or text link.
  • Use a unique PayPal login password that is not used for email, banking, or other accounts.
  • Store the password in a trusted password manager instead of sharing it.
  • Review the page or app name before entering credentials.
  • Reject unexpected approval prompts and never disclose a verification code.
  • Change the password through the official recovery process if credentials may have been exposed.

Phishing is an attempt to steal account information by imitating a trusted company. Urgent requests for a password, code, or immediate account action should be treated cautiously.

How do you contact PayPal Support about a login problem?

When automated PayPal login reset steps do not restore access, open PayPal’s official help area and choose the topic for login, password, or account access. Use the contact method displayed there, because available support choices can vary.

Describe the exact problem, such as a forgotten password, an inaccessible email address, a missing verification code, or an unrecognized change to the account. Include only the account details requested through PayPal’s secure support process. Never give a support representative—or anyone claiming to be one—the account password or a one-time verification code.