My Service Support

How to Change Your PayPal Password

Updated 2026-08-19 · 967 words

To change your PayPal password, sign in through PayPal’s official website, open Settings, select Security, and choose Update next to Password. If you cannot sign in, select Forgot password? on the PayPal sign-in screen and complete the security check.

Use a web browser for a PayPal account password change. Never share your password or a verification code, even with someone claiming to represent PayPal.

How do I sign in to PayPal safely?

Open {site} in a browser and select Log In. Avoid sign-in links in unexpected emails, text messages, advertisements, or search results because they may lead to pages designed to steal account information.

  1. Check that the page identifies PayPal before entering account details.
  2. Enter the email address associated with the PayPal account.
  3. Enter the current password and complete any security check PayPal presents.
  4. After signing in, select the Settings icon.
  5. Open the Security tab to find password and sign-in controls.

People may search for “paypal login password change,” “paypal login change password,” or “paypal log in change password.” Regardless of the search wording, begin at the official PayPal site rather than following an unfamiliar result.

How do I change my PayPal password after login?

A password change replaces a password you still know while you are signed in. PayPal’s current instructions place this control under the Security tab in Settings.

  1. Sign in to PayPal in a web browser.
  2. Select the Settings icon.
  3. Select Security above your name.
  4. Find Password and select Update.
  5. Enter the current password.
  6. Enter the new password twice, exactly the same both times.
  7. Select Change Password to save it.

These are the steps to change PayPal password after login or change password on a PayPal account. If the labels or page layout look different, use the Security area of account settings and look for Password or Update.

Create a password that is unique to PayPal and is not used for email, banking, social media, or another account. A password manager can generate and store a long, unique password so it does not need to be reused.

How do I reset a forgotten PayPal password?

A password reset is the recovery process used when the current password is unknown or the account cannot be opened. Start the PayPal password reset login process only from PayPal’s own sign-in screen.

  1. Open {site} and select Log In.
  2. Select Forgot password?
  3. Enter the email address used for the PayPal account and continue.
  4. Choose one of the security-check methods PayPal offers on the screen.
  5. Complete that check using information or a device under your control.
  6. When prompted, create a new password and confirm it.

The available verification choices depend on what PayPal offers for that account at that time. Follow only the choices displayed during recovery; do not send a password or security code to another person.

If the account email address is also forgotten, select the option for a forgotten email on the recovery screen. Enter only email addresses that may belong to the account and follow PayPal’s prompts.

What should I do if a PayPal password or verification code does not work?

For a rejected new password, read the requirement shown beside the password field. Check for typing differences, unwanted spaces, Caps Lock, or a password manager filling an old value. Enter the same new password in both fields.

If a verification message does not arrive:

  • Confirm that the destination shown by PayPal matches an email address or phone under your control.
  • Check spam, junk, blocked-message, and filtered-message folders.
  • Make sure the device has a working connection and can receive messages.
  • Use another verification choice if PayPal displays one.
  • Avoid making repeated rapid requests, which can leave several codes in circulation. Use only the newest code that PayPal accepts.

If access is locked or the available verification destination is no longer yours, stop guessing. Use PayPal’s Help or Contact options for account-access assistance.

If a password, email address, phone number, or security option changed without permission, treat the account as compromised. Do not rely on a password-change message or link that arrived unexpectedly; open PayPal independently and begin recovery there.

How do I secure PayPal after changing the password?

After a PayPal password change, review the account before considering the problem resolved. Unauthorized access may involve more than the password.

  1. Review recent account activity and identify anything you do not recognize.
  2. Check the profile for unfamiliar email addresses, phone numbers, mailing details, or other changes.
  3. Open Settings, select Security, and review the available sign-in and verification options.
  4. Under Security, find Manage your logins and remove remembered devices you do not recognize or no longer use.
  5. Enable or update two-step verification if PayPal offers it for the account. Two-step verification requires an additional identity check during sign-in.
  6. Change the password for the connected email account if unauthorized access may have reached that account too.

Report unrecognized activity through PayPal’s official account or security tools. Save relevant dates and transaction descriptions, but never place a password or one-time security code in a report.

How do I contact official PayPal support about password access?

From PayPal’s official site, open Help or Contact and choose the topic for password, login, account access, or unauthorized activity. The options PayPal displays may differ depending on whether the account is signed in and what problem is selected.

Prepare the account holder’s name, the email address associated with the account, a brief description of the problem, and the approximate time the issue began. For unrecognized activity, prepare the relevant transaction details shown in the account.

Support may need to verify identity, but no legitimate helper needs the PayPal password or a one-time security code. Do not publish or send those secrets. Searches such as “paypal com password change” or “paypal account password change” can surface unofficial pages, so navigate through PayPal’s own Help area instead.