NJ Power Outage Map and Service Status

View the NJ Power Outage Map

Open {site} and look for the outage map or outage center. New Jersey does not have one electric company for every address, so first confirm the utility shown on your electric bill or account notice. The official state utility information page can also direct residents to participating utilities’ outage maps.

On the correct utility map, zoom toward your county, municipality, or neighborhood. Outages may appear as symbols, circles, shaded areas, or grouped markers. Select a marker to open the available details. On a phone, you may need to tap the marker once and then expand its information panel.

If the map is crowded, zoom in before deciding that a marker covers your home. A symbol may represent a group of affected customers and may not sit on the exact street where the problem began.

Search by Address or ZIP Code

Look for a Search field or magnifying-glass button on the official map. Depending on the utility’s map, you may be able to enter a full street address, a town, or a ZIP Code. Choose a suggested location if the map displays a list of matches, then zoom in to review nearby outage markers.

1. Enter the service address as it appears on the electric account.
2. Include the municipality or ZIP Code if several places have similar street names.
3. Select the matching result instead of relying only on the first map position.
4. Tap the closest outage marker and compare its displayed area with your location.

If an address is not recognized, search by ZIP Code or municipality and move the map manually. New streets, apartment units, and unusual address formats may not appear correctly in the map’s location database. An unsuccessful search does not prove that electricity is available at the property.

Understand Outage Map Details

The NJ power outage map provided by your utility may show when an outage was first reported, the number of customers affected, an outage identification number, crew or job status, and an estimated restoration time. The exact fields and labels differ between utilities and between individual incidents.

• Reported outage: The utility has received or created an outage record. A recent report may take time to appear.
• Customers affected: This is an estimate of affected accounts, not a count of individual people.
• Crew status: A label may indicate that the utility is assessing the incident, preparing work, dispatching personnel, or performing repairs.
• Estimated restoration: This is the utility’s current estimate based on the information available. It is not a guaranteed completion time.

Several nearby markers can represent separate problems. During a widespread event, the map may group incidents or shade a larger area. Zooming in or switching between available location and summary views can reveal more detail.

Check Restoration Updates

Return to the selected outage record and check its latest update time, crew status, and estimated restoration information. Refresh the page if the map has remained open for a while. Some maps refresh automatically, but the information displayed on your phone may still lag during heavy use or a poor data connection.

An initial estimate may be generated before a crew completes an assessment. It can move earlier or later, disappear while conditions are reassessed, or be replaced with a broader estimate during a large outage. A change does not necessarily mean work has stopped.

For an update tied directly to your location, use the utility’s official outage-status feature or sign in to the account associated with the service address. If alert enrollment is offered, follow the instructions shown by the utility. Use the n.j. power outage map for an area overview, but rely on your utility’s direct status message for an account-specific update.

Report a Power Outage

Do not assume that a nearby map marker includes your address. Open the utility’s official outage page and select Report Outage. Depending on the provider, you may be asked to sign in or identify the location with an account number, ZIP Code, service address, or other account verification details.

Have a recent electric bill or account record ready. Confirm that the service address is correct before submitting the report, especially if the account covers more than one property. Save any confirmation or outage reference displayed after submission.

If the map shows no incident near you, report the loss of power anyway. If only part of the home is affected, check the breaker panel only when it is safe to do so. Do not touch damaged equipment, exposed wiring, or anything wet.

Get Help When the Map Is Unavailable

If the map will not load, refresh it, close and reopen the browser, or try the utility’s simpler outage-reporting or status page through {site}. You can also use the verified customer-support contact displayed above this article. The New Jersey Board of Public Utilities and state emergency-management utility pages provide official utility contact references when you are unsure which channel to use.

Treat fallen or low wires as energized. Keep people and pets away, do not drive over a wire, and report the hazard through the utility’s emergency channel. Contact emergency services when there is immediate danger, fire, serious injury, or a threat to life.

Never operate a generator indoors, in a garage, or near doors, windows, or vents. If someone depends on powered medical equipment, follow the person’s backup-power plan and seek emergency help if the equipment cannot be operated safely.