My VA Health Login and Portal Access

The former My VA Health portal was retired on May 29, 2026, so a My VA Health login now starts through My HealtheVet on VA.gov. Use an identity-verified Login.gov or ID.me account to sign in; old My HealtheVet and DS Logon credentials are no longer accepted.

Where is the official My VA Health sign-in page?

Open {site} and choose the option to manage VA health care online. The official page should identify the Department of Veterans Affairs and direct you to My HealtheVet on VA.gov, which replaced the former My VA Health portal.

Do not use a sign-in address copied from an email, text message, online advertisement, or forum. A saved bookmark for the former My VA Health portal may also be outdated. Start from the verified site marker on this page and use the sign-in controls provided there.

Before entering credentials, check that the page names VA.gov and offers Login.gov or ID.me. Unexpected requests for payment, health information, or credentials from another service are warning signs. Close the page and begin again from the official site if anything looks wrong.

How do I log in to My VA Health?

The current my VA health sign-in process uses an identity provider, which is a service that confirms who you are before VA.gov opens your account. The available providers are Login.gov and ID.me.

1. Open the official VA health-care page and select the sign-in option.
2. Choose Login.gov or ID.me. Select the provider connected to an account you already use rather than creating a duplicate account.
3. Enter the email address and password for that provider.
4. Complete multifactor authentication. Multifactor authentication is a second security check, such as a code or another method previously set up on the account.
5. After verification, wait for VA.gov to return you to My HealtheVet and display your health-care account.

An old My HealtheVet user ID, My VA Health username, or DS Logon password will not work as a current my VA health account login. Use the credentials belonging to the Login.gov or ID.me option you selected.

Do I need to create or link a My VA Health account?

First-time users need an identity-verified Login.gov or ID.me account before they can sign in to the current VA health portal. If you already have a verified account with either provider, use it instead of opening another one.

1. At the VA sign-in screen, choose Login.gov or ID.me.
2. Select the provider’s account-creation option if you do not already have an account.
3. Use a unique email address that only you can access and create the required password.
4. Set up a multifactor authentication method.
5. Follow the provider’s official identity-verification prompts. The information or documents requested can depend on the provider and the verification method shown.
6. Return to VA.gov after verification and continue into My HealtheVet.

You do not sign in with a separate new My VA Health username. VA.gov uses the verified identity from Login.gov or ID.me to connect you with the VA information associated with you. If the portal does not find the expected information, do not create repeated accounts; use official VA support.

How do I recover my VA Health login access?

Recover access through the identity provider shown on the sign-in screen, because VA does not manage the Login.gov or ID.me password.

• Forgotten username: Login.gov and ID.me use an email address for sign-in. Check which email address receives messages from the provider. If you cannot identify or access that address, use that provider’s official help center.
• Forgotten password: Choose the password-recovery option on the Login.gov or ID.me sign-in screen. Complete the reset only through the message and instructions issued by that provider.
• Locked account: Stop making repeated guesses. Follow the notice on the screen and use the named provider’s help channel for its unlock or recovery process.
• Failed identity verification: Review the information you entered and follow the provider’s displayed retry or support instructions. VA support cannot override an identity provider’s verification decision.
• Lost authentication method: Look for another authentication method or recovery option offered by the provider. If none is available, contact Login.gov or ID.me support as directed on its official help page.

What should I do when My VA Health sign-in fails?

A failed my VA health online login can come from the identity provider, the browser, or a temporary VA.gov problem. Note the exact error message before trying these checks.

1. Confirm that you selected the provider where your account exists. Login.gov and ID.me have separate passwords and recovery systems.
2. Type the email address and password again instead of relying on saved browser entries. Check capitalization, spaces, and automatic corrections.
3. If a verification code does not arrive, confirm that the displayed destination is yours, wait for the current attempt to finish, and request a new code only through the provider’s screen. Use another authentication method if one is offered.
4. Close all browser windows, reopen the browser, and start again from {site}. An old session or bookmark can prevent the portal from loading correctly.
5. Allow required cookies and scripts for the sign-in session. Temporarily disable a content blocker only if it is preventing the official page from opening.
6. Try a current browser or another device. Avoid a public device when entering account or identity information.
7. Check the official VA page for a maintenance or outage notice. If VA.gov is unavailable, wait and retry rather than resetting a working password.

How do I contact My VA Health support?

Use the support channel that owns the part of the sign-in process that failed. Contact Login.gov support for a Login.gov password, authentication method, or identity-verification issue. Contact ID.me support for the same problems involving an ID.me account.

For an error after successful authentication, missing VA information, or a My HealtheVet page that will not open, use the official VA contact or technical-support section. The verified contact block above this article provides the current support number and service hours; check that block rather than relying on contact details copied elsewhere.

When requesting help, have the exact error text, the identity provider you selected, the device and browser used, and the approximate time of the attempt. Do not send a password, verification code, recovery code, or identity document through an unverified message channel.