IRS Tax Login: Access Your Online Account

Where is the official IRS tax login?

Access an IRS Individual Online Account only through the official IRS website. Open {site}, find “Online Account for individuals,” and select “Sign in or create account.”

A search result for “IRS tax login” or “IRS tax log in” may include advertisements or unofficial services. Check that the page clearly belongs to the Internal Revenue Service before entering an email address, password, identification document, or verification code.

The IRS currently uses ID.me, an identity-verification provider, for individual online account access. Seeing ID.me after starting on the official IRS page is expected. Do not follow a login link received in an unexpected email or text; the IRS says it does not send messages asking people to sign in to obtain a transcript or update a profile.

How do I sign in to my IRS tax account?

Existing users sign in with the email address and password connected to their ID.me account, then complete multifactor authentication. Multifactor authentication means confirming the sign-in with a second method, such as a code, authentication app, device prompt, or security key.

1. Open the IRS Individual Online Account page through {site}.
2. Select “Sign in or create account.”
3. Choose the ID.me sign-in option.
4. Enter the email address and password for the ID.me account previously used with the IRS or another participating government service.
5. Complete the requested multifactor authentication check.
6. Follow any IRS prompt needed to finish account access.

A new user must create an ID.me account and verify their identity. The IRS says account setup requires a personal email address, a unique password, and a multifactor authentication method. Identity verification requires a Social Security number or Individual Taxpayer Identification Number and an accepted government-issued photo ID, such as a driver’s license, state ID, passport, or passport card.

Self-service verification also requires a selfie taken with a smartphone or a computer with a camera. ID.me may offer verification with a video chat agent as an alternative.

Why can’t I log in to my IRS account?

An IRS account sign-in can fail because the ID.me credentials are incorrect, the second authentication check cannot be completed, identity information does not match official records, or the IRS service is temporarily unavailable.

• Rejected email or password: Check for typing errors and use the recovery option displayed by ID.me. Do not repeatedly guess passwords.
• Verification code problem: Confirm that the selected authentication method is available. If ID.me presents another method already enrolled on the account, use that official option.
• Identity mismatch: Enter personal information exactly as requested. A name mismatch may require the name associated with the ID.me account to be reviewed or updated through ID.me.
• Locked or restricted access: Follow the instructions shown on the ID.me or IRS error page. A security restriction may prevent use of that online service.
• Browser problem: Update the browser, enable cookies and JavaScript, close extra IRS or ID.me tabs, and try a private browsing window. Switching between Wi-Fi and cellular data may also reveal a connection problem.
• Unavailable IRS service: The IRS says a system failure or data-retrieval error can make part of an account unavailable while other account options remain accessible. Try again later or use an alternative presented on the official error page.

How do I recover access to my IRS account?

Account credentials and identity verification are managed through ID.me, so use only the recovery choices displayed during the official IRS sign-in process.

• Forgotten email or username: ID.me sign-in uses an email address. Use ID.me’s official account-recovery prompt to identify or restore access to the account rather than creating duplicate accounts.
• Forgotten password: Select the password-reset option on the ID.me sign-in screen and complete the checks sent through the recovery method ID.me provides.
• Lost authentication method: Choose an available recovery or alternate authentication option shown by ID.me. If none is available, submit a request through the ID.me IRS Help Site.
• Failed identity verification: Review image quality, document details, and entered personal information. After repeated self-service failures, ID.me may offer its Trusted Referee process, which uses uploaded identity documents and a video call.
• Security restriction: Follow the alternatives displayed with the IRS error message. IRS representatives cannot create an ID.me account or complete ID.me verification for the user.

Never share a password, authentication code, or full identity document with someone claiming that they can unlock the account.

What can I view after logging in to an IRS account?

Available information depends on successful verification, the taxpayer’s records, and current IRS service availability. An Individual Online Account may provide access to:

• balances associated with the individual account, organized by tax year;
• payment history and pending or scheduled payments;
• key return information, including adjusted gross income;
• tax transcripts and a tax compliance report;
• refund or amended-return status;
• digital copies of many, but not all, IRS notices and letters;
• available wage and income documents, including certain Forms W-2 and 1099;
• payment-plan information and eligible account actions;
• an Identity Protection PIN, when available;
• profile, paperless-notice, notification, and authorization options.

Account records may not reflect a recent filing, payment, adjustment, penalty, interest change, or pending action immediately. Continue checking postal mail because not every IRS notice is available online.

How do I get help with an IRS online account?

Use the help choices on the official IRS website for IRS account information and the ID.me IRS Help Site for credential or identity-verification problems. ID.me’s help area includes a “Contact Us” option for submitting a support request.

If an IRS notice concerns the problem, use the verified contact instructions printed on that notice. The IRS website also provides help topics, account alternatives, and a Taxpayer Assistance Center locator for people who need an official in-person option.

Before requesting support, have the email address associated with ID.me, the exact error message or error code, the type of device and browser used, and the name of the IRS service being accessed. Keep a government-issued photo ID and the relevant IRS notice nearby if verification is involved, but send sensitive documents only when the official ID.me or IRS process specifically requests them.