IP Pin Login Help and Account Access

Use the IRS Individual Online Account to complete an IP PIN login and retrieve your current Identity Protection PIN. Open {site}, choose the option to retrieve an IP PIN, and sign in with the ID.me account connected to your IRS access.

An Identity Protection PIN, or IP PIN, is a six-digit number that helps the IRS confirm that a federal tax return filed under your Social Security number or Individual Taxpayer Identification Number is yours. The IRS issues a new IP PIN for each calendar year, so an older number may not be the one you need now.

Where is the official IP PIN login page?

The official IP PIN login starts on an IRS government page. Do not enter tax or identity information on a page reached through an unsolicited email, text message, advertisement, or social-media post.

To identify the correct page, look for the IRS name, an official government domain, and wording such as “Retrieve your IP PIN,” “Get an IP PIN,” or “Individual Online Account.” The sign-in process may then display ID.me, the identity-verification provider used for access to IRS online services.

• Start from the verified site marker on this page instead of a search advertisement.
• Confirm that the page identifies the Internal Revenue Service before entering personal information.
• Expect an option to sign in with ID.me or create an ID.me account.
• Leave the page if it asks for payment or promises special access to an IP PIN.

How do I complete the IP PIN login?

The ippin login uses your IRS Individual Online Account credentials through ID.me. Multi-factor authentication means confirming the sign-in with a second security method in addition to your password.

1. Open the verified IRS IP PIN page and select the button for retrieving or getting an IP PIN.
2. Select “Sign in with ID.me.” If you already use ID.me with another participating government service, enter that same account email address and password.
3. Complete the multi-factor authentication prompt using the security method already attached to your ID.me account.
4. Follow any request to confirm or upgrade your identity verification for IRS access. Only provide information requested on the official sign-in screens.
5. Consent to share the required verified identity information with the IRS if that prompt appears.
6. After the IRS account opens, go to the Profile page and locate the current IP PIN.

A first-time user must create an ID.me account and verify their identity before accessing the IRS account. The official process may request an email address, Social Security number, an accepted government photo ID, access to a mobile device with a camera, and a selfie or a live video verification option. The prompts shown during the official process control what is required for that user.

What if I forgot my IP PIN login email or password?

ID.me uses an email address as the account identifier, so there may not be a separate username to recover. Try the personal email addresses you normally use with government services, but do not create a second account merely because the first email attempt fails.

1. Return to the official sign-in screen through {site}.
2. Select the displayed password-reset or sign-in-help option.
3. Enter the email address associated with the existing ID.me account.
4. Open the recovery message sent through the official process and follow its instructions.
5. Create a new password, then complete multi-factor authentication.

If you cannot access the account email or the registered authentication method, use the account-recovery choices displayed by ID.me. Recovery may require access to another security method or a fresh identity check. Never give an IP PIN, password, or one-time security code to someone who contacts you unexpectedly.

A lost IP PIN is different from a forgotten account password. After regaining account access, retrieve the current IP PIN from the Profile page. Do not submit an application for a new IP PIN merely because an already-issued PIN was lost.

How do I fix common IP PIN login problems?

• Rejected credentials: Check that you entered the email address for the existing ID.me account, remove accidental spaces, and verify capitalization. Use the official password-reset option if the password still fails.
• Locked account: Stop repeated guesses and follow the recovery instructions shown on the sign-in screen. Creating duplicate accounts can make identity verification harder.
• Verification code does not arrive: Confirm that the selected authentication method is available, check filtered email folders when email is the chosen method, and request another code only after the screen permits it. Use ID.me’s displayed recovery option if you no longer control that method.
• Browser problem: Close old IRS or ID.me tabs, reopen the official page, and try a current browser. Clear stored site data or use a private browsing window if the page repeatedly reloads.
• Expired session: Return to the official IRS page and begin again. Do not use the browser’s Back button to revive a page containing sensitive account information.
• Unavailable login page: Wait and retry from the IRS page. The IP PIN tool can be temporarily unavailable, including during scheduled maintenance or annual processing updates.

If the account opens but no IP PIN appears, confirm that you are viewing the Profile page and that you need the PIN for the current calendar year. A minor dependent’s IP PIN cannot be retrieved through the online account; use the official IRS retrieval guidance for the available alternative.

How do I contact official IP PIN support?

Use verified IRS support when you cannot create or access the online account, cannot retrieve an already-issued IP PIN, or see an IRS-specific error after successfully signing in. Choose the contact or help option on the official IRS IP PIN page so the current support method is displayed.

Use ID.me’s official Help Center for password, email-access, multi-factor authentication, duplicate-account, or identity-verification problems. Access that help from the ID.me sign-in screen reached through the IRS flow.

Before contacting support, note the exact error message, the step where it appeared, and which recovery methods you tried. Keep your tax identification information and recent IRS correspondence available for identity checks, but do not send passwords, one-time codes, or your IP PIN in ordinary email or chat messages.