Reset Your idapple Account Password

Reset your Apple Account password from a trusted Apple device or through Apple’s official recovery flow at {site}. Apple ID is now called Apple Account, but you still use the same email address or phone number to sign in.

If you searched for “reset password id apple” or “reset id apple,” the steps below cover the official Apple Account process.

Where do I start an Apple Account password reset?

A trusted device is an Apple device already signed in to your account with two-factor authentication. If you have one, start there because Apple can verify you through the device and its passcode.

• On an iPhone or iPad, open Settings, tap your name, choose Sign-In & Security, and tap Change Password.
• On a Mac, open System Settings, click your name, choose Sign-In & Security, and select Change Password.
• If the device is not signed in, choose the manual sign-in option and then Forgot Password when it appears.
• If you have no trusted device, open the Apple Support app on a borrowed Apple device. Under Support Tools, choose Reset Password and then Help Someone Else.
• You can also begin the web recovery process at {site}. The browser may direct you to a trusted device when one is available.

How do I reset my Apple Account password step by step?

1. Start from Settings, System Settings, the Apple Support app, or Apple’s web recovery page.
2. Enter the email address or phone number associated with your Apple Account if Apple asks for it.
3. Confirm the trusted phone number shown in the prompt. Apple may hide part of the number.
4. Complete the identity check offered for your account. This may involve a device passcode, a code sent to a trusted phone number, a recovery contact, or a recovery key.
5. Enter a new password that meets the requirements shown on the screen. Enter it again if confirmation is requested.
6. Finish the prompts and wait for confirmation that the password was changed.
7. Return to the service or device where you were locked out and sign in with the new password.

The exact prompts depend on the security methods attached to the account. Do not leave the official flow to give a password, passcode, verification code, or recovery key to another person.

How does Apple verify my identity during a password reset?

Apple uses the proof already connected to your Apple Account. Not every account receives the same questions or verification method.

• Trusted-device approval: On a signed-in iPhone, iPad, or Mac, Apple may ask for that device’s passcode or login password.
• SMS or automated-call code: Apple may send a verification code to a trusted phone number. Choose the available delivery option shown on the screen.
• On-device verification code: A trusted Apple device may display the code needed to continue.
• Recovery contact: If you previously added an account recovery contact, that person can provide a recovery code without gaining access to your account.
• Recovery key: If you enabled this optional feature, Apple may require the 28-character recovery key together with access to a trusted phone number.
• Security questions or email: Older account configurations may present security questions or an email-based step. Use these only when Apple’s official reset screen offers them.

What should I do if the reset link or verification code never arrives?

Apple does not give one guaranteed delivery time for every email provider or mobile carrier. Allow time for a delayed message, but do not keep entering an old code after requesting a newer one.

• Check Spam, Junk, Trash, Promotions, and filtered folders for an Apple email.
• Search all inboxes for messages from Apple and confirm that you are checking the address associated with the account.
• Make sure the trusted phone number shown, including its country code and final digits, is yours.
• Confirm that the phone can receive SMS messages or calls and is not in airplane mode.
• On the code screen, choose Didn’t Get a Code or the similar option shown, then request another available delivery method.
• Restart the reset from a trusted device if the browser flow stalls.

If you cannot use any trusted device or trusted phone number, choose the option saying that you cannot access them. Apple may then offer account recovery. Account recovery can take several days or longer, and Apple Support cannot shorten the security waiting period.

What if I also forgot my Apple Account email or username?

Your Apple Account username may be an email address or, for some accounts, a phone number. You can use any email address or phone number currently listed as a sign-in option on the account.

• On a signed-in iPhone or iPad, open Settings, tap your name, and select Sign-In & Security to view sign-in addresses and numbers.
• On a signed-in Mac, open System Settings, click your name, and select Sign-In & Security.
• On a Windows PC already using iCloud for Windows, look under your name for the account address or number.
• Check whether the sign-in screen remembers the address.
• Search your inboxes for previous messages from Apple.
• If you use Family Sharing, ask a family member to check the account information shown for you in Family Sharing settings.

Once you identify the correct email address or phone number, restart the password-reset process with that sign-in information.

How do I contact Apple Support about account access?

Use the official Apple Support app or the Apple Support section of the verified site shown on this page. Choose Apple Account Support, describe the sign-in problem, and use the contact method Apple offers for your location.

An Apple advisor can explain available recovery options, but cannot bypass identity checks, reveal your password, or shorten an account-recovery waiting period. Never send an advisor your password, device passcode, verification code, or recovery key.

What should I do after resetting my Apple Account password?

1. Sign in again on devices and Apple services that ask for the updated password.
2. Replace the old password in your password manager or browser’s saved credentials.
3. Review Sign-In & Security and confirm that the trusted phone numbers and email addresses belong to you.
4. Remove devices you no longer recognize or control.
5. Confirm that two-factor authentication is working. If a device asks you to complete setup again, follow its prompts rather than repeatedly requesting codes.
6. If you use a recovery contact or recovery key, confirm that the recovery method remains available and stored safely.