IC3.gov Complaint Form and Filing Help

Find the Official IC3 Complaint Form

Open {site} and select the option to file a complaint. The official IC3 complaint form is operated by the FBI and identifies the service as the Internet Crime Complaint Center. The filing page should explain that it accepts reports about cyber-enabled fraud, scams, threats, and intrusions.

Check the page carefully before entering personal or financial details. An authentic IC3.gov complaint form will not ask you to pay a filing fee or promise to recover money. Avoid links sent by strangers, recovery agents, social media accounts, or people claiming to represent IC3. Scammers sometimes imitate government services or approach people who have already lost money.

If you searched for the IC3 gov complaint form online, confirm that you reached the government service through {site}. Look for the complaint option and the FBI and Internet Crime Complaint Center identification. Do not use a form hosted by a law firm, claims service, cryptocurrency recovery business, or other third party.

Information to Gather Before Filing

Collect the facts before opening the IC3.gov online complaint form. This makes it easier to give a clear timeline and avoid losing your place while looking for records.

• Your name, mailing address, phone number, and email address. If filing for another person or a business, gather that complainant’s information and your own contact details.
• The date the incident began, how contact started, what happened in order, and the most recent activity.
• The amount lost and details for each relevant transaction, including its date, payment type, originating account, recipient account, financial institution, and transaction identifier when available.
• For cryptocurrency, the currency type, amount, wallet addresses, transaction hash, exchange used, and date and time.
• Known details about each suspected person or business, such as names, aliases, email addresses, phone numbers, account names, social media profiles, websites, IP addresses, and physical addresses.
• Copies of messages, complete email headers, chat transcripts, payment receipts, account statements, shipping records, screenshots, and technical logs.

Keep original evidence in a secure place. The IC3 internet crime complaint form does not accept attachments, although relevant text such as an email header can be pasted into the appropriate field. Do not place the complainant’s Social Security number or date of birth anywhere in the form.

How to Submit an IC3 Complaint

1. Choose the complaint filing option and read the terms, privacy information, and acknowledgments.
2. Accept the required terms to continue. They explain that the information may be shared with appropriate agencies and that contact or an investigation is not guaranteed.
3. State whether you are the affected person or are filing for someone else. Complete every field marked as required and provide useful optional facts when known.
4. Enter complainant information, financial losses and transactions, details about suspected parties, and a plain-language account of the incident.
5. Use the incident description to explain events in chronological order. Include what the suspect requested, what you did, how money or information moved, and what happened afterward.
6. Add relevant technical details, such as full email headers, cryptocurrency metadata, malicious account identifiers, or network information. Preserve the original files separately.
7. Review names, dates, amounts, account digits, email addresses, and transaction identifiers. Correct typing mistakes before submission.
8. Read the signature statement, enter the requested signature information, confirm that the report is accurate to the best of your knowledge, and submit the IC3 gov complaint form.

After submitting, wait for the success message. Save or print the displayed report before closing or leaving the page. IC3 states that this is the only opportunity to retain a copy and that it will not send an electronic copy later.

What Happens After Submission

A successful filing displays a confirmation message at the top of the completed complaint. Save that page and any complaint or reference information shown with it. Store the copy beside your evidence, but do not alter the original records.

IC3 analysts review and research submitted complaints. Information may be sent, as appropriate, to federal, state, local, international, regulatory, or other partner agencies. Reports can also help analysts connect related incidents and identify patterns.

Submitting a report does not guarantee an investigation, personal response, reimbursement, or recovery of funds. IC3 does not conduct the resulting investigations and does not provide investigation status. A receiving agency decides whether to contact the filer or take further action.

Correct or Add Information to a Complaint

A submitted complaint cannot be edited or canceled. If you discover an error or receive new evidence, file IC3.gov complaint form entries again as a new complaint. In the new report, indicate that it updates a previously filed complaint and clearly identify the earlier filing with any available reference information.

Explain what is being corrected or added. Include enough context to connect the reports, but do not omit important new transaction details, suspect identifiers, or dates. Keep copies of both submissions together.

Do not send attachments to IC3 separately. Continue preserving original emails, receipts, messages, device records, and other evidence. A law-enforcement agency may request those materials directly if it opens an investigation.

Get Help With the Complaint Form

For a filing question, review the official FAQ and the instructions beside each field. Required items are marked on the form; other fields may be left blank when the information is genuinely unknown. Submit as much accurate information as you have rather than guessing.

The complaint process requires session cookies. If the form will not open or advance, check whether the browser is blocking cookies for the filing session, then reopen the official page. Save your incident narrative in a separate note before retrying so it is not lost.

Do not rely on anyone who claims to be IC3 support and requests money, account access, or payment for fund recovery. IC3 does not charge to file a report and does not use private recovery companies to handle complaints.

If anyone is in immediate danger, contact emergency services or local police now instead of waiting on the online form. For an ongoing violent crime, terrorism concern, or threat to national security, use the appropriate official FBI reporting channel.

If money was just sent or an unauthorized transaction is still active, contact the financial institution immediately through a contact method shown on your card, statement, or authenticated account. Ask about securing the account and reporting the transaction, then submit IC3 gov complaint form information promptly. Filing with IC3 does not replace direct action with the institution holding or transferring the funds.