How to Change Your Hotmail Password

To change a Hotmail password, sign in to the Microsoft account that manages the Hotmail address, open Security, and select Change password. If you forgot the Hotmail password, select Forgot password during Microsoft sign-in and verify your identity to create a new one.

Where do I sign in to Hotmail?

Hotmail addresses are Microsoft accounts. Hotmail does not have a separate account system, so the same Microsoft password may protect Outlook mail and other Microsoft services connected to that account.

Open {site} and select Sign In. Check that the page identifies Microsoft before entering your email address or password. A password manager should also show Microsoft as the saved account.

Enter the complete Hotmail email address. If the browser displays another Microsoft account, sign out or use a private browsing window before trying again.

Searches such as “hotmail login password change,” “hotmail login how to change password,” and “hotmail com how to change password” should all lead to Microsoft account controls. Do not enter credentials on a page merely because it uses those words.

How do I change my Hotmail password while signed in?

Use this method when the current Hotmail password is known and the Microsoft account is accessible:

1. Sign in with the complete Hotmail address and current password.
2. Open the Microsoft account dashboard and select Security.
3. Select Change password. Microsoft may ask you to verify your identity before displaying the password form.
4. Enter the requested current password and the new password.
5. Select Save, then use the new password the next time Microsoft requests it.

A change Hotmail account password request affects the Microsoft account, not just the mailbox. If more than one Microsoft account is used on the device, confirm that the displayed Hotmail address is the correct one before saving the change.

How do I reset a forgotten Hotmail password?

A Hotmail password reset is the correct process when the existing password is unknown or sign-in is unavailable.

1. Start Microsoft sign-in with the complete Hotmail email address.
2. On the password screen, select Forgot password.
3. Choose an available identity-verification method and select Next.
4. Confirm the requested part of the recovery email address or phone number, then request a code.
5. Enter the code received through that recovery method.
6. Follow the prompt to create and confirm a new password.

If “forgot Hotmail password” describes the problem but the username is also uncertain, first check the exact address saved in a mail app or Microsoft product. Repeatedly resetting the wrong Microsoft account will not restore access to the intended mailbox.

How does Microsoft verify identity for a Hotmail password reset?

Security information means the recovery email address, phone number, authenticator method, or other proof previously connected to a Microsoft account. Microsoft may display masked versions of available options and ask the account holder to confirm part of the selected email address or phone number before sending a code.

Enter a verification code only in the Microsoft recovery screen that requested it. Never give a password or verification code to someone claiming that they can recover the account.

A Microsoft account recovery code is a code created in advance from the account’s security settings. If one was saved, choose Other ways to sign in, proceed through the forgotten-password choices, select the option indicating that none of the listed verification methods are available, and enter the recovery code when Microsoft asks for it.

If the listed email address or phone is unavailable or unfamiliar, use Microsoft’s Sign-in Helper and follow the account-recovery prompts. Provide information accurately; submitting a recovery request does not guarantee that Microsoft can verify ownership.

What should I do when the Hotmail password or verification code does not work?

• Rejected password: Retype the full Hotmail address and password carefully. Check capitalization, keyboard layout, and unintended spaces. If Microsoft rejects a proposed new password, follow the requirement shown on that screen instead of guessing at password rules.

• Code never arrives: Confirm the masked destination, check junk or spam folders, make sure the phone can receive messages, and request a fresh code. Use the newest code if several were requested.

• Account is locked: Follow Microsoft’s on-screen unlock instructions or use the Sign-in Helper. Do not use an unofficial unlocking service.

• Browser keeps returning to sign-in: Close and reopen the browser, try a private window, or clear Microsoft sign-in cookies. Browser extensions or blocked cookies can interfere with the sign-in flow.

• Old password keeps appearing: Remove or replace the outdated entry in the browser or password manager. Confirm that automatic filling is not overwriting the new password.

Where must I enter the new Hotmail password again?

Changing the Microsoft account password can require connected apps and devices to authenticate again. A device that continues showing old mail may be displaying previously downloaded messages rather than proving that the old password still works.

• In Outlook on a computer, respond to the password prompt with the new Microsoft account password. If prompts continue, review the account entry and remove outdated saved credentials.

• In Outlook for iOS or Android, enter the latest password when the app prompts for it.

• In another mobile mail app, open its account settings and reauthenticate the Hotmail account. If the app provides no update option, remove and add the mail account again only after confirming that important local data is safe.

• Update saved credentials in browsers, password managers, and other Microsoft services that reject the previous password.

How do I contact official Microsoft account support?

Open {site}, find Microsoft account support, and choose the Sign-in Helper or Contact Support option. Enter a short description of the sign-in or password problem and follow the support choices Microsoft presents.

Microsoft support can explain official recovery steps, but support agents cannot send password-reset links or access and change account details for the user. Avoid phone numbers found in advertisements, unsolicited messages, or forum replies, and do not use services that ask for the Hotmail password, verification code, or recovery code.