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How to Find or Reset Your iTunes Password

Updated 2026-08-25 · 1066 words

Your iTunes password is the password for the Apple Account used with iTunes, Apple Music, and other Apple media services. If the password is not saved on one of your devices, Apple cannot reveal it; you must reset it.

Whether you searched “how to find my iTunes password,” “how can I find my iTunes password,” or “how do I find my password for iTunes,” start by confirming which Apple Account is connected to the service.

Is Your iTunes Password Your Apple Account Password?

Apple ID is now called Apple Account. The same email address or phone number and password are used to sign in to iTunes and Apple media services.

Before resetting anything, identify the account already connected to your content:

  1. On an iPhone or iPad, open Settings and tap your name. The Apple Account email address or phone number appears with the account information.
  2. On a Mac, open the Apple menu, select System Settings, and select your name.
  3. In iTunes for Windows, open the Account menu. If an account is signed in, its identifier may appear there or under View My Account.
  4. In Apple Music for Windows, check the account name at the bottom of the sidebar.

If you have used more than one email address or phone number with Apple, check which one appears on the device that has access to the media you need. Resetting a different Apple Account will not restore access to content connected to the original account.

How Do You Check Whether Your iTunes Password Is Saved?

Apple’s Passwords feature stores website and app credentials that you previously chose to save. It may contain an Apple Account entry, but signing in to an Apple device does not guarantee that the account password was saved there.

  1. On an iPhone or iPad with the Passwords app, open Passwords, unlock it with the device’s approved authentication method, and select All.
  2. On an older iPhone or iPad, open Settings, select Passwords, and authenticate on the device.
  3. On a current Mac, open the Passwords app and authenticate. On an older Mac, check Passwords in System Settings or Safari settings.
  4. Search for Apple or the account website, then inspect only entries that match your Apple Account email address or phone number.

If no matching entry appears, check the Deleted or Recently Deleted area and confirm that iCloud Passwords and Keychain is enabled on your approved devices. Do not send, dictate, or display a saved password to anyone.

People asking “how to find an iTunes password,” “how can I find an iTunes password,” or “how do I find an iTunes password” should remember that the Passwords app can show only a credential that was previously saved. It cannot retrieve a password directly from Apple.

How Do You Reset a Forgotten iTunes Password?

A trusted Apple device is an iPhone, iPad, Mac, or other supported Apple device that is already signed in to your Apple Account. If you have one, use it to reset the Apple Account password:

  1. On an iPhone or iPad, open Settings and tap your name.
  2. Select Sign-In & Security, then select Change Password.
  3. Authenticate on the device and follow the onscreen instructions to create a new password.

On a Mac, open the Apple menu, select System Settings, choose your name, select Sign-In & Security, and choose Change Password. Follow the prompts shown by the Mac.

You can also open the company’s official website, find the official instructions for a forgotten Apple Account password, and choose the web-based reset option. Enter the Apple Account email address or phone number yourself and follow Apple’s identity-verification prompts.

What Can You Do Without a Trusted Apple Device?

If you do not have a trusted device but can use the trusted phone number, Apple provides a reset process in the Apple Support app on a borrowed Apple device. In that app, select Support Tools, Reset Password, and Help Someone Else, then follow the prompts. Apple says information entered for this process is not stored on the borrowed device.

If you cannot access a trusted device or trusted phone number, begin account recovery through Apple’s official password-reset process. Account recovery is Apple’s identity-verification process for restoring access when the normal reset methods are unavailable.

  1. Provide the Apple Account email address or phone number requested by Apple.
  2. Answer only the prompts displayed through Apple’s official process.
  3. Watch for status instructions sent to the contact method Apple accepts during recovery.
  4. Avoid repeated sign-in attempts while recovery is underway, because activity on devices using the account may affect the process.

If an account recovery contact was set up earlier, that person may be able to generate a recovery code from their Apple device. A recovery contact does not receive access to the account. Apple Support cannot bypass identity checks or shorten account recovery.

How Do You Sign In Again After Resetting the Password?

After resetting the Apple Account password, enter the new password anywhere the old iTunes password is requested.

  1. In iTunes for Windows, choose Account and then Sign In.
  2. In Apple Music for Windows, select Sign In at the bottom of the sidebar.
  3. Enter the same Apple Account email address or phone number you verified earlier, followed by the new password.
  4. If Apple sends a sign-in prompt to a trusted device, approve only a request you initiated and complete the onscreen verification yourself.

If sign-in still fails, check for typing errors, confirm that the correct Apple Account is being used, and make sure the device has a working internet connection. Restart the app and install available system or app updates before trying again. Do not keep resetting the password if the real problem is an incorrect account identifier.

Anyone trying to “find my password for iTunes” or “find my iTunes password” should use the new Apple Account password after a successful reset; the previous password will no longer work.

How Do You Get Official Apple Support?

Open the company’s official website and choose the support topic for Apple Account sign-in, forgotten passwords, or account recovery. Use only contact choices displayed by Apple for your location and issue.

Before contacting Apple Support, prepare the Apple Account email address or phone number, the type of device, its software version, and the exact error message. Apple may ask you to confirm the account through a notification or a temporary Support PIN. Apple will not ask for your Apple Account password, device passcode, verification codes, recovery key, or other account security details.