Con Edison Power Outage Status and Updates

Check the Current Outage Status

Open {site} and choose the option to check outage status or view the Con Edison outage map. The status tool is best for checking a service problem already reported at your home or business. The map gives a broader view of reported interruptions nearby.

1. Select the outage-status tool.
2. Identify the service location using the requested account number, associated phone number, or address details.
3. Choose the matching service address if more than one result appears.
4. Review the current status and any estimated restoration time shown.

Enter the address exactly as Con Edison has it. Include the ZIP code and apartment or unit when requested. If the tool cannot find a rental address, check its official format with the landlord or property manager.

A missing map marker does not prove that power is available. A newly reported problem may take time to appear, and one marker can represent customers across several streets. Report your own outage even if a nearby con edison power outage is already visible.

Con Edison Power Outages Today

Use the map for a current overview rather than relying on old search results or social-media posts. Search for an address or zoom to the relevant area. The map can show current outage locations, customers out of service, the time the information was updated, and details attached to an outage marker.

Select an individual marker to see the information currently available for that event. Depending on the investigation stage, this may include the number of affected customers, a reported or suspected cause, and a Con Edison restoration time. Some fields may be unavailable while crews assess the problem.

For the most reliable con edison power outage today information, refresh the official map and check its last-updated label. Do not treat a map estimate as a guarantee. Conditions, damage assessments, crew access, and repair progress can change the estimate.

Report a Power Outage

Do not assume that another customer has reported the problem. On {site}, open the report-and-track service problems area and select the option to report an outage. Follow the questions about whether power is completely off, whether nearby properties are affected, and whether wires or other electrical hazards are present.

Have these details ready:

• The Con Edison account number or phone number associated with the location, if available.
• The complete service address, ZIP code, and apartment or unit.
• A contact name and a phone that can receive status updates.
• A clear description of the problem and the exact location of any visible hazard.

The official telephone reporting system is another option when the online form is unavailable or cannot recognize the service location. Use the verified outage contact displayed on this page. The system may identify the account from a phone number already on file, but keep the account and address details nearby.

Track Restoration Updates

After submitting a con edison report outage request, use the check-status option to follow that specific report. Con Edison says customers who report an outage can receive automatic calls or texts as restoration information becomes available. The status search may accept an account number, associated phone number, or service address.

Status wording can change as the response progresses. An outage may first be reported, then assigned for investigation, assessed by a crew, scheduled for repair, and eventually marked restored. The exact labels may vary. A new estimate usually means Con Edison has received more information; it does not necessarily mean work stopped.

The con edison power outage status page may show an estimated time of restoration. This is the company’s current best estimate, not a promised deadline, and it can move earlier or later. If the page says service is restored but your location remains dark, check the circuit breaker only if it is safe, see whether neighbors have power, and report the continuing problem again.

For alerts, choose the text-update option during or after reporting and confirm the correct mobile number. General storm notices can provide context, but location-specific alerts and the status tool are more useful for tracking an individual outage.

What to Do During an Outage

• Stay well away from downed or low wires, damaged poles, and fallen electrical equipment. Assume every wire is energized, including one hidden by water, leaves, or branches.
• Never touch or move a wire with your hands or another object. Keep children and pets away.
• If a wire falls on a vehicle while you are inside, remain in the vehicle and wait for emergency responders unless an immediate danger forces you to leave.
• Use flashlights instead of candles. Turn off or unplug appliances that could restart automatically, reducing the chance of an overload when power returns.
• Operate a portable generator only according to its manufacturer’s instructions. Never use it indoors or near open windows or air intakes, and never connect it to a wall outlet.
• Avoid flooded areas that may contain energized equipment. Do not enter a flooded basement to inspect electrical devices.

Contact Con Edison About an Outage

Contact outage support when you need to make a new report, cannot locate the service address online, need an update on an existing report, or still lack power after the report is marked restored. Have the account number if available, exact service address, contact information, report details, and the location of any hazard ready.

Use emergency services immediately for fire, smoke, sparking equipment, a person receiving an electrical shock, or a downed wire creating an immediate threat to people or traffic. Move to a safe location first. Report the electrical hazard to Con Edison as well, but do not approach it or wait near it while trying to provide details.