CL&P Power Outage Map and Status

Open the Official CL&P Power Outage Map

Open {site} and look for a section labeled Outages, Outage Map, Power Outages, or Report an Outage. Use the utility name shown on your electric bill to confirm that you are in the correct service area.

Search results may use both CL&P and a newer utility brand. Before entering an address or account information, confirm that the page is operated by the electricity provider named on your bill. An official page should have consistent utility branding and navigation back to the provider’s main customer-service pages.

The cl and p power outage map and cl&p power outage map searches should lead to the same official outage information for the applicable service area. Avoid maps posted by news sites, social media accounts, or other third parties when you need current status or want to report a problem.

Check an Outage Near Your Address

On the map, use the address or location search box if one is available. Enter the service address where the power is out, including the town or ZIP code when requested. Select the matching location from any suggestions rather than choosing a nearby street with a similar name.

1. Search for the exact service address or move the map to your neighborhood.
2. Zoom in until outage areas, markers, or boundaries become visible.
3. Select the marker or shaded area nearest the address.
4. Read the status panel for the affected area.

The cl and p outage map or cl&p outage map may group nearby incidents together when the view is zoomed out. A marker near your home does not always confirm that your individual account is included. Zoom in, check the incident boundary, and compare the displayed location with your service address.

If no incident appears, the outage may not have been reported, may affect only one property, or may not yet be displayed. Check whether nearby homes and streetlights also lack power, then use the official reporting option if necessary.

Understand Outage Map Updates

Outage maps commonly show the number of customers affected, the general location, the cause when known, crew activity, and an estimated restoration statement. These details can change as the utility receives reports and crews inspect equipment.

• Affected customers is an estimate of the accounts connected to the reported incident, not a count of every person without electricity.
• Reported or pending assessment usually means the utility has received information but has not completed an on-site review.
• Crew assigned or crew dispatched generally means repair personnel have been directed to the incident. It does not show exactly when they will arrive.
• Crew on site indicates that workers are evaluating or repairing the problem.
• Estimated restoration is a current estimate, not a promise. Damage, access, weather, and additional faults can change it.

The cl and p power outage status or cl&p power outage status may briefly change as separate incidents are combined or divided. Refresh the official map later if the information appears incomplete, but do not rely on the map when there is an immediate safety hazard.

Report a Power Outage

Use the official Report an Outage option on the utility site or one of the verified reporting channels displayed in the contact block on this page. Reporting your outage helps the utility connect your location with an existing incident or create a new report.

Have the service address ready. You may also be asked for the account holder’s name, an account identifier, or another detail used to locate the electric service. If you are not the account holder, the reporting system may still allow you to identify the affected address.

1. Confirm that the problem is not limited to a tripped breaker or one switched-off circuit.
2. Choose the official outage-reporting option.
3. Enter or state the affected service location carefully.
4. Describe visible hazards only from a safe distance.
5. Save any confirmation or reference information shown after the report.

Do not assume that a neighbor has already reported the outage. If the cl and p outage status or cl&p outage status does not include your location, submit a report through the official channel.

What to Do If the Map Does Not Load

First refresh the page once and allow the map time to display. Interactive maps can fail when a browser blocks scripts, location access, or necessary site data.

• Turn off private browsing or strict content blocking temporarily for the official utility page.
• Try another current browser or reopen the page in a new tab.
• Switch between mobile data and a trusted Wi-Fi connection if one connection is unstable.
• Allow location access only if you want the map to find your area automatically. You can usually search by address instead.
• Rotate the phone or request the desktop view if map controls are cut off.
• Zoom the browser view back to its normal size if buttons overlap.

If the map remains unavailable, use the verified outage-reporting or customer-support channel shown on this page. A failed map does not prevent you from reporting loss of power.

Contact Power Outage Support

Use the verified emergency and customer-support channels in this page’s contact block for outage reporting and account-specific status. You can also open {site} and select the outage or contact section. These sources are safer than contact details copied into search results, forum posts, or social media comments.

Contact customer support when your address is missing, the displayed location is wrong, power remains off after the surrounding area is restored, or you need help confirming that an outage report was received.

Seek immediate safety assistance if you see a fallen or sparking power line, fire, damaged electrical equipment, or another life-threatening condition. Stay well away, keep other people and pets back, and contact emergency services and the utility through verified channels. Never touch a fallen line or anything in contact with it.